Customer Success Jobs in USA
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Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.
IT Business Relationship Manager
Company: Gentiva
Location: USA
Posted Dec 13, 2024
Gentiva is a company that provides hospice palliative home health and personal home care services. They offer physical, spiritual, and emotional support to patients and their families. The company believes in better care for caregivers and clinicians, which they achieve through ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits. They are looking for an IT Business Relationship Manager to join their team, with a minimum of 35 years of experience as a business analyst or related testing support role. The company offers a comprehensive benefits package, including a salary range of $85k-$95k, medical and dental insurance, wellness programs, 401k match, PTO, FMLA, ADA, and other federal and state required leaves, short and long-term disability, HSA contribution, mileage or fleet car program, cell phone reimbursement, and short-term incentive.
Data Analytics Manager
Company: Cribl
Location: USA
Posted Dec 13, 2024
This role involves leading a data analytics team, overseeing business intelligence, data analysis, and data strategy. The role requires balancing strategic vision with operational execution to drive data-informed decision making and foster a culture of analytics excellence. The ideal candidate has 3+ years of experience managing a data team, strong communication and organization skills, and experience with the modern data tech stack.
Staff Security Engineer
Company: Olo
Location: USA
Posted Dec 13, 2024
Olo is seeking a skilled security professional to strengthen their defenses and safeguard systems that allow people to order food quickly and securely. The role involves identifying risks, transforming them into opportunities for improvement, and designing and implementing robust security measures. The ideal candidate should have experience in Blue or Purple Team roles, threat detection automation, and building secure by design systems.
Senior Manager - Infrastructure Engineering (Developer Tooling)
Company: Scribd
Location: USA
Posted Dec 13, 2024
Scribd is looking for a Senior Engineering Manager for Developer Tooling to lead a team focused on improving the development experience and productivity of engineers at Scribd. The role involves driving technical strategy, identifying and addressing tooling gaps, leading innovation in developer tooling, and collaborating with engineering leaders across Scribd. The successful candidate will have experience with Ruby on Rails, Golang, JavaScript, TypeScript, AWS Cloud Infrastructure, ECS, EKS, Infrastructure as Code (Terraform), and various tools like Datadog, Sentry, Github, and CDNs.
Customer Service Representatives/Streaming Services
Company: Sutherland
Location: USA
Posted Dec 13, 2024
Sutherland is seeking enthusiastic and people-oriented professionals to join their dynamic team in supporting customers of a global giant in the streaming media and entertainment industry. The role offers an attractive hourly rate, paid training, generous PTO, and 401k. It also provides monthly recognition and incentive programs, medical dental and vision benefits, EAP health and wellness programs, and more. A strong promote-from-within policy is in place.
Senior Manager Delivery
Company: Appen
Location: USA
Posted Dec 13, 2024
Appen is a global leader in AI enablement, leveraging a vast crowd of over one million skilled contractors and advanced AI-assisted data annotation platforms. They are trusted by major tech companies and help build innovative AI systems. Appen is committed to creating an inclusive workplace and ensuring AI models are helpful, honest, and harmless. They offer remote job opportunities and expect high-performing project management skills.
Senior Technical Support Specialist
Company: Signifyd
Location: USA
Posted Dec 13, 2024
The job posting is for a Senior Technical Support Specialist to join Signifyds Customer Support team. The role requires both conversational and advisory support, as well as tactical and operational support. The ideal candidate should have 7+ years of experience in customer-facing technical support environments, preferably in e-commerce, antifraud, or payments-related domains. They should have extensive experience with querying and scripting tools, and be able to convey technical concepts to both technical and non-technical stakeholders.
Marketing Operations Specialist
Company: StackAdapt
Location: USA
Posted Dec 13, 2024
StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are looking for a Marketing Operations Specialist to join their expanding team. The ideal candidate will manage end-to-end reporting and analytics for StackAdapt's marketing team and play a critical role in providing insights and recommendations on major marketing decisions.
Infrastructure Engineer
Company: Webflow
Location: USA
Posted Dec 13, 2024
Webflow is looking for an Infrastructure Engineer to make their core product services more reliable, scalable, and efficient. The role is remote, first-time friendly, and offers a competitive cash compensation package tailored to different geographic markets. The engineer will work on creating and testing reliable cloud infrastructure services, balancing reliability, scalability, and cost efficiency concerns. They will also collaborate with product engineering teams and participate in design discussions, code reviews, on-call, and incident response processes.
Engineering Director
Company: Eventbrite, Inc.
Location: USA
Posted Dec 13, 2024
The Engineering Director for Consumer Discovery at Eventbrite will lead a team to develop innovative algorithms and user-centric features, ensuring Eventbrite remains a leading platform for discovering and attending live experiences. The role involves building strong leaders, recruiting top engineering talent, and driving transformations in products and teams. The candidate should have leadership experience, previous experience leading engineering teams, and a strong collaborative and communicative skillset.
Sales Executive - Salesforce
Company: TTEC Digital
Location: USA
Posted Dec 13, 2024
TTEC Digital is seeking a Salesforce Practice Specialist to drive revenue growth and expand the client base for their Salesforce practice. The ideal candidate should have 10+ years of experience in an enterprise space with consulting and technical delivery experience, 8+ years in a quota-carrying and sales role, and experience with Salesforce technology solutions. The position offers a competitive salary, benefits, and the opportunity to participate in an annual incentive program.
Customer Success Manager II
Company: Toast
Location: USA
Posted Dec 13, 2024
The text describes a role within Toast, a restaurant technology company, as a Customer Success Manager (CSM). The CSM will engage with customers, provide strategic support, and drive activation and adoption across Toast's product suite. The role requires technical knowledge, data-driven decision making, and the ability to diagnose customer issues and develop strategies. The starting pay rate is $82,000.