Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Staff Software Engineer, Online Ordering

Company: Toast

Location: USA

Posted Dec 07, 2024

Toast is a company revolutionizing the restaurant industry by providing a platform that combines technology with customer success. The Online Ordering team is focused on creating exceptional consumer experiences for restaurants and their guests. The role involves designing and implementing cutting-edge solutions, enhancing the platform, and collaborating with stakeholders. The required skills include proficiency in backend technologies like Node.js and Java/Kotlin, experience with frontend frameworks like React or Angular, and comfort with building on AWS with tools like Docker and Git. The base salary range for this role is $150,000 - $240,000 USD.

Graphic Designer

Company: MasteryPrep

Location: USA

Posted Dec 07, 2024

MasteryPrep is looking for a talented creative to join their Academic Product Creation team. The role involves collaborating with Curriculum Developers and the Design Manager to bring their curriculum to life in both digital and print formats. The best candidate will enjoy the personal challenge of continuous improvement and be a key player in their mission to level the educational playing field. The role requires prioritizing tasks, maintaining clear communication, contributing to a positive work environment, and meeting KPIs. MasteryPrep is a growing edtech company with a strong mission to change the lives of low-income students.

Senior Director of Technical Program Management

Company: PayNearMe

Location: USA

Posted Dec 07, 2024

PayNearMe is a company that develops technology to facilitate the end-to-end customer payment experience, making it easy for businesses to accept, disburse, and manage payments. They offer a modern and reliable platform that lowers the total cost of payments by increasing acceptance rates, driving self-service, and simplifying exceptions. The company has over 200 employees, closed a $45M Series D round in June 2023, and is processing over $30B in payments annually. They are headquartered in Silicon Valley with employees distributed across the US. The Senior Director of Technical Program Management role focuses on establishing and scaling strategic technical program management practices to align operational processes with long-term business objectives.

Support Engineer – Tier 1 (Salesforce Certified)

Company: Litify

Location: USA

Posted Dec 07, 2024

Litify is a leading legal technology company that empowers law firms and legal departments to achieve consistent success by standardizing, measuring, and improving their legal operations. They are seeking a Support Engineer Tier 1 to join their expanding Customer Success team, where they will work directly with customers to resolve complex Salesforce-Litify issues, reproduce issues in Salesforce sandboxes and demo orgs, and collaborate with Customer Success Managers to find solutions. The role requires 13 years of technical customer-facing experience, preferably in the SaaS space, and experience working with Salesforce and Salesforce certifications. The estimated pay range for this role is $75,000.

Senior Manager, Customer Success

Company: insightsoftware

Location: USA

Posted Dec 07, 2024

InsightSoftware is a global provider of comprehensive solutions for the Office of the CFO. They believe an actionable business strategy begins and ends with accessible financial data. The company offers solutions across financial planning and analysis, accounting, and operations to transform how teams operate and empower leaders to make timely and informed decisions. They enable automated processes, deliver trusted insights, boost predictability, and increase productivity. The company is seeking a Senior Manager Customer Success to lead the customer success team and drive customer satisfaction and retention.

Senior Revenue Insights Analyst

Company: Procore Technologies

Location: USA

Posted Dec 07, 2024

Procore is seeking a Senior Revenue Insights Analyst to join their Revenue Insights and Analytics team. The role involves driving business growth by providing scalable data solutions, partnering with various teams to understand business problems, and translating complex data into actionable insights. The position offers remote work opportunities and has a competitive salary range.

Senior Segment Marketing Lead - Enterprise

Company: 1Password

Location: USA

Posted Dec 08, 2024

1Password is seeking a growth-oriented revenue marketing leader to develop and drive their enterprise segment marketing strategy and programs. The role involves working closely with sales, product, and marketing teams to create and execute marketing programs for enterprise accounts. The ideal candidate should have 10+ years of B2B marketing experience, a deep understanding of enterprise buyer personas, and experience with ABM and the enterprise sales cycle. They should also have experience working closely with cross-functional teams and a proactive, innovative approach to marketing. The successful candidate will be responsible for establishing the campaign strategy, objectives, and key results for the enterprise segment, and will work hand-in-hand with the VP of Enterprise Sales to align marketing strategies with sales priorities.

Software Engineer

Company: Bswift LLC

Location: USA

Posted Dec 07, 2024

The text describes a job opportunity at bswift, a company that specializes in benefits administration. The role involves developing and maintaining web-based software applications using ASP.NET C and SQL Server. The company offers a dynamic work environment, comprehensive health benefits, competitive compensation, and professional development opportunities. The mission of the company is to become the preeminent benefits administrator through exceptional people, innovative technology, and delighted customers.

Principal Presales Engineer

Company: Perforce

Location: USA

Posted Dec 08, 2024

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. They are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. Perforce offers a rewarding career with a global footprint, including over 75 of the Fortune 100. Delphix is seeking a Principal Presales Engineer to leverage skills and experience in a highly ambitious and successful company.

Senior Copywriter

Company: Ag1

Location: USA

Posted Dec 07, 2024

AG1 is seeking a skilled Senior Copywriter Campaigns to lead the development of compelling copy for various marketing campaigns. The ideal candidate is a creative storyteller with a deep understanding of brand voice and audience engagement. The role involves creating clear, persuasive, and engaging copy for digital ads, email marketing, social media, landing pages, and print. The candidate will collaborate with the creative team, brand strategists, and marketing managers to ensure all copy aligns with campaign objectives, brand voice, and tone. They will work closely with designers to develop cohesive visuals and copy, and optimize and refine campaign copy based on performance data and customer insights.

Senior Data Analyst

Company: Roidna

Location: USA

Posted Dec 07, 2024

ROIDNA is seeking a Senior Data Analyst to join their team. The ideal candidate will have a strong foundation in marketing data and metrics, data visualization skills, and experience with Google Analytics, Tableau, and Looker Studio. The role involves data analysis, reporting, and communication, as well as data governance and quality assurance.

Enrollment Coordinator

Company: InterWell Health

Location: USA

Posted Dec 07, 2024

Interwell Health is seeking an Enrollment Coordinator to make outbound calls to eligible health plan members and educate them about the CKD program. The role requires strong communication skills, a track record of meeting performance goals, and a positive, compassionate, and tenacious approach. Interwell Health is committed to diversity, equity, and inclusion and encourages all applicants to apply.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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