Diversified Manufacturing Partner Jobs in Washington DC
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Senior Salesforce Developer
Company: IBM
Location: US Washington
Posted Feb 21, 2024
<div class=jddescription datafield=description> <span class=showjobdescr style=fontweight bold> Introduction <span> <span class=showjobdescr> <span> <br> As an Application Developer you will lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment The success of IBM is in your hands as you transform vital business needs into code and drive innovation Your work will power IBM and its clients globally collaborating and integrating code into enterprise systems You will have access to the latest education tools and technology and a limitless career path with the worlds technology leader Come to IBM and make a global impact <br> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Your Role and Responsibilities <span> <span class=showjobdescr> <span> <p> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Octo an IBM company is an industryleading awardwinning provider of technical solutions for the federal government At Octo we specialize in providing agile software engineering user experience design cloud services and digital strategy services that address governments most pressing missions Octo delivers intelligent solutions and rapid results yielding lower costs and measurable outcomes <span> <span> <p> <p> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Our team is what makes Octo great At Octo youll work beside some of the smartest and most accomplished staff youll find in your career Octo offers fantastic benefits and an amazing workplace culture where you will feel valued while you perform mission critical work for our government Voted one of the regions best places to work multiple times Octo is an employer of choice <span> <span> <p> <p> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> <strong> You <strong> <span> <span> <p> <p> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> As a <strong> Senior Salesforce Developer <strong> at Octo you will be responsible for supporting multiple delivery projects for the Department of Veterans Affairs In this role you solve technical problems on a daily basis while handling escalated requests and mentoring Salesforce declarative and programmatic developers on solving technical issues <span> <span> <p> <p> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> <strong> Us <strong> <span> <span> <p> <p> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> We were founded as a fresh alternative in the Government Consulting Community and are dedicated to the belief that results are a product of analytical thinking agile design principles and that solutions are built in collaboration with not for our customers This mantra drives us to succeed and act as true partners in advancing our clients missions <span> <span> <p> <p> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> <strong> Program Mission <strong> <span> <span> <p> <p> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> The Digital Transformation Center DTC supports Veterans Affairs VA with onboarding and maintaining enterprise SaaS and PaaS solutions used to support the mission of serving our Veterans and their associated stakeholders We are digitizing information and processes for improved implementation leveraging modern tools and low codeno code for reusability and faster delivery <span> <span> <p> <p> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> <strong> The Team you will be Joining <strong> <span> <span> <p> <ul> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Small collaborative Team <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> LongTerm focused <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Practice Pair Programming <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Practice developing in ProductionLike environments <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Daily dedicated time for continued growth and learning <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Regularly experimenting in how we deliver and understand Value for our Customers <span> <span> <li> <ul> <p> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> <strong> Responsibilities <strong> <span> <span> <p> <ul> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Implementation of enterprise apex patterns frameworks at scale <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Analyzing organizational capabilities in order to suggest process and performance improvement <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Troubleshooting of performance issues using tools like debug logs and dev console <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Troubleshooting system configuration and data management issues <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Partner crossfunctionally on platform innovation and DevOps maturity <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Apex andor Jest LWC Unit testing best practice recommendations <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Collaborating with internal and client staff in identifying planning executing tracking and reporting all activities for security and compliancerelated activities <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Ability to troubleshoot complex data loads eg governor limits performance process builders apex timeouts <span> <span> <li> <ul> <p> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> <strong> Years of Experience <strong> <span> <span> <p> <p> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Must have at least 810+ years of experience in software development Prefer at least 5+ years as Salesforce developer APEX Aura LWC is required <span> <span> <p> <p> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> <strong> Education <strong> Bachelors Degree in Computer Science or other technical discipline <span> <span> <p> <p> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> <strong> Location <strong> Remote within the United States <span> <span> <p> <p> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> <strong> Clearance <strong> Ability to obtain government clearance <span> <span> <p> <p> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Required Technical and Professional Expertise <span> <span class=showjobdescr> <span> <p> <ul> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Bachelors degree in Computer Science or related field <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Must have at least 810+ years of experience in software development Prefer at least 5+ years as Salesforce developer APEX Aura LWC is required <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Knowledge of Salesforce permissions roles reports dashboards and logical formulas <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Experience in developing custom APEX and Visualforce components <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Experience in migrating data and customization across Salesforce environments <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Two of the following is required Salesforce Certified Platform App Builder Salesforce Certified Platform Developer 1 Salesforce Certified Platform Developer 2 certification <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Strong attention to detail and the ability to multitask and prioritize tasks <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Excellent troubleshooting skills <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Excellent interpersonal and communication skills <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Knowledge of software development processes and best practices <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Must be able to use a computer <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Must be able to communicate both verbally and in written form <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Must be able to obtain a government security clearance <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Must be eligible to work in the United States <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Must have reliable internet service that allows for effective telecommuting <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> <strong> Clearance <strong> Ability to obtain government clearance <span> <span> <li> <ul> <p> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Preferred Technical and Professional Expertise <span> <span class=showjobdescr> <span> <p> <ul> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> SelfStarter with the ability to work independently <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Experience with other Object Oriented Languages JAVA NET Ruby etc <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Salesforce Certified Community Cloud Consultant <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Salesforce Administrator Credential <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Salesforce Certified Einstein Analytics and Discovery Consultant <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Salesforce DX experience is preferred <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Experience supporting Federal clients <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Experience supporting Department of Veterans Affairs <span> <span> <li> <ul><div>
Incident Response Analyst - Hybrid
Company: XOR Security
Location: Washington DC
Posted Feb 21, 2024
XOR Security, an Agile Defense Company is seeking an Incident Response Analyst with advanced skills in Digital Forensic & Incident Response (DFIR), Cyber Hunting, and operational technology environments. The ideal candidate should have hands-on experience supporting a team, leadership capabilities, and a solid understanding of cyber threats and security operations. The role involves travel, leading a technical team, and providing cybersecurity solutions to critical infrastructure entities.
Chief of Staff
Company: Civic Nation
Location: Washington DC
Posted Feb 21, 2024
Civic Nation is seeking a Chief of Staff with extensive experience in leadership, team management, and strategic planning. The ideal candidate will be highly organized, collaborative, and passionate about Civic Nation's mission. The role involves serving as a strategic advisor to the CEO, managing the Special Assistant, Executive Office, and the Board Liaison, and ensuring effective execution of the organization's goals. The position offers a competitive salary and comprehensive benefits, and is based in Washington, DC. Candidates should apply with a cover letter and resume, addressing their interest in Civic Nation.
RVP Customer Success
Company: Diligent
Location: Washington DC
Posted Feb 20, 2024
<div> <p><strong>About Us<strong><p> <p>Diligent is the global leader in modern governance providing SaaS solutions across governance risk compliance audit and ESG Empowering more than 1 million users and 700000 board members and leaders with a holistic view of their organizations GRC practices so they can make better decisions faster No matter the challenge<p> <p>At Diligent you are an agent of positive change You are joining a team of passionate smart creative people who not only want to help build the software company of the future but who want to make the world a more sustainable equitable and better place Be a part of a global community on a mission to make a real impact<p> <p>Learn more at diligentcom<p> <div> <p><strong>Position Overview<strong><p> <p>We are seeking a passionate and experienced customer obsessed leader to lead the Customer Success team in our Americas region As a RVP of Customer Success you will play a pivotal role in driving customer success retention and growth in the largest segment of our customer base You will be responsible for building and maintaining teams of Customer Success professionals strong relationships with key customers ensuring their ongoing success with our products and services and proactively identifying and addressing potential issues and customer concerns<p> <p><strong>Key Responsibilities<strong><p> <ul><li>Manage a team of approximately 70 CS professionals in CSM onboarding and training rolls to successfully manage the Diligent customer lifecycle to a 96+ gross retention rate<li> <li>Retention of a $250M+ ARR and approximately 7000 customer book of business<li> <li>Guide the CSM team through a transition to multiproduct responsibility with the customer base<li> <li>Guide CSMs to develop and implement customer success plans for a portfolio of assigned customers<li> <li>Oversee the execution of customer success initiatives ensuring timely and effective delivery<li> <li>Proactively identify and address customer issues escalating critical concerns to management<li> <li>Collaborate with crossfunctional teams such as Support Customer Operations Business Technical Systems and Revenue Operations to resolve complex customer challenges and ensure alignment with overall business objectives<li> <li>Build and maintain strong relationships with our largest accounts key customer stakeholders including executives and endusers<li> <li>Champion customer advocacy and act as a liaison between customers and the company<li> <li>Gather and analyze customer feedback to drive continuous improvement of products services and processes<li> <li>Contribute to the development and implementation of customer success best practices<li> <ul><p><strong>Required ExperienceSkills<strong><p> <ul><li>Bachelors degree in Business Administration Marketing or a related field<li> <li>10+ years of experience in customer success or account management<li> <li>Proven track record of success in building and maintaining strong customer relationships<li> <li>Excellent communication and presentation skills<li> <li>Ability to think strategically and solve complex problems<li> <li>Strong project management and organizational skills<li> <ul><p>FLSA Status Exempt<p> <div> <p><strong>What Diligent Offers You<strong> <p> <ul><li><strong>Creativity is ingrained in our culture<strong> We are innovative collaborators by nature We thrive in exploring how things can be differently both in our internal processes and to help our clients<li> <li><strong>We care about our people <strong>Diligent offers a flexible work environment global days of service comprehensive health benefits meeting free days generous time off policy and wellness programs to name a few<li> <li><strong>We have teams all over the world<strong> We may be headquartered in New York City but we have office hubs in Washington DC Vancouver London Galway Budapest Munich Bengaluru Singapore and Sydney<li> <li><strong>Diversity is important to us<strong> Growing maintaining and promoting a diverse team is a top priority for us We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team facilitate dialogue and foster understanding<li> <ul><p>Diligent created the modern governance movement Our worldchanging idea is to empower leaders with the technology insights and connections they need to drive greater impact and accountability to lead with purpose Our employees are passionate smart and creative people who not only want to help build the software company of the future but who want to make the world a more sustainable equitable and better place <p> <p>Headquartered in New York Diligent has offices in Washington DC Baltimore London Galway Budapest Vancouver Bengaluru Munich and Sydney <p> <p><br ><p><p>We are a drug free workplace Diligent is proud to be an equal opportunity employer We do not discriminate based on race color religious creed sex national origin ancestry citizenship status pregnancy childbirth physical disability mental disability age military status protected veteran status marital status registered domestic partner or civil union status gender including sex stereotyping and gender identity or expression medical condition including but not limited to cancer related or HIVAIDS related genetic information or sexual orientation in accordance with applicable federal state and local laws We also consider qualified applicants regardless of criminal histories consistent with legal requirements See also Diligents EEO Policy and Know Your Rights We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability you may contact us at recruitmentdiligentcom<p> <p><strong>To all recruitment agencies<strong> Diligent does not accept unsolicited agency resumes Please do not forward resumes to our jobs alias Diligent employees or any other organization location Diligent is not responsible for any fees related to unsolicited resumes<p> <div>
DoD Operational Contract Support (OCS) Mentor (Senior Consultant)
Company: Technical Assent
Location: Washington DC
Posted Feb 20, 2024
<p><b><strong>Project Overview <strong><b> <p><p><span datacontrast=auto>The government requires tutoringinstruction services to guide mentor and trainthetrainer GCCFCC and Service staff as applicable to address capability gaps related to the planning and integration of OCS into current and future operations<span><span datacontrast=auto> <span><span datacontrast=auto>This position<span><span datacontrast=auto> will provide the training and curriculum materials to integrate OCS in the present force and propose a full spectrum doctrine organization training material leadership and education personnel and facilities DOTMLPF and capability solution framework to deliver more responsive and accountable OCS for the warfighter <span><span datacontrast=auto>Mentors will be embedded with defense components who request support to work with them IN the business on a day to day basis as well as ON the business to improve capabilities in the long run <span><span dataccpprops=> <span><p> <p><span datacontrast=auto>Deep expertise in OCS is not necessarily required but applicants <span><span datacontrast=auto>who are not as familiar with OCS <span><span datacontrast=auto>must have deep experience in Defense Logistics Planning<span><span datacontrast=auto> Contracting or related areas and an ability to learn quickly from Technical Assents existing OCS SMEs to effectively mentor government personnel in this area<span><span dataccpprops=> <span><p> <p><b><strong><span lang=ENUS datacontrast=none xmllang=ENUS xmllang=ENUS><span dataccppara=>Project Role<span><span><span dataccpprops=> <span><strong><b> <p><ul><li dataleveltext= datafont=Symbol datalistid=9 dataariaposinset=1 dataarialevel=1><span datacontrast=auto>Serve as a senior advisor and mission partner to <span><span datacontrast=auto>Service HQs Service Components OSD Components andor CCMDs <span><span datacontrast=auto>in support of designing refining and implementing Air Forces enduring OCS capability<span><span datacontrast=auto><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=9 dataariaposinset=2 dataarialevel=1><span datacontrast=auto>Advise assist train tutor and mentor <span><span datacontrast=auto>Component organizations <span><span datacontrast=auto>on OCS Competencies and Tasks Any training should focus on the acquisition and logistics workforce and functional communities who contribute significantly to OCS by their assigned duties<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=9 dataariaposinset=3 dataarialevel=1><span datacontrast=auto>Advise assist train tutor and mentor <span><span datacontrast=auto>Service<span><span datacontrast=auto> Headquarters Major Commands and Air Component Commands<span><span datacontrast=auto> on Vendor Threat Mitigation VTM<span><span datacontrast=auto><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=9 dataariaposinset=4 dataarialevel=1><span datacontrast=auto>Advise and assist the <span><span datacontrast=auto>Services<span><span datacontrast=auto> and <span><span datacontrast=auto>other C<span><span datacontrast=auto>omponents to implement a framework strategy for the planning integration management and execution of contract support into operations<span><span datacontrast=auto><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=9 dataariaposinset=5 dataarialevel=1><span datacontrast=auto>Attend GCCFCC and Service component exercises and tutor train mentor and advise personnel at the<span><span datacontrast=auto>se<span><span datacontrast=auto> exercises<span><span datacontrast=auto><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=9 dataariaposinset=5 dataarialevel=1><span datacontrast=auto>Facilitate large groups of senior executives encouraging compromise and consensus leading to actionable results<span><span datacontrast=auto><span><span dataccpprops=> <span><li> <ul><p><b><strong><span lang=ENUS datacontrast=none xmllang=ENUS xmllang=ENUS><span dataccppara=>General Responsibilities<span><span><span dataccpprops=> <span><strong><b> <p><ul><li dataleveltext= datafont=Symbol datalistid=1 dataariaposinset=2 dataarialevel=1><span datacontrast=none>Leads services and projects that deliver client outcomes<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 dataariaposinset=3 dataarialevel=1><span datacontrast=none>Builds rapport with the client by seeing assigned tasks in the context of broader strategic goals anticipating risks and supporting decisions through the development and delivery of highquality deliverables<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 dataariaposinset=4 dataarialevel=1><span datacontrast=none>Leads entire teams to plan task timelines and directs the allocation of staff support to complete tasks <span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 dataariaposinset=4 dataarialevel=1><span datacontrast=none>Mentors and supports the development of team members<span><span datacontrast=none><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 dataariaposinset=4 dataarialevel=1><span datacontrast=none>Takes advantage of learning opportunities beyond clientbased role or roles and connects them to existing knowledge<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 dataariaposinset=4 dataarialevel=1><span datacontrast=none>Shares knowledge with internal and external peers through writing and speaking 46 times per year<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 dataariaposinset=4 dataarialevel=1><span datacontrast=none>Builds organizational capability by building reusable process assets templates and tools that improve the consistency of our services <span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 dataariaposinset=4 dataarialevel=1><span datacontrast=none>Supports business development pursuits by actively researching customer needs recognizing opportunities and assessing the competitive environment to determine an optimal approach and solutions Actively supports the business development lifecycle by leading significant aspects of a Requests for Information or Requests for Proposals<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 dataariaposinset=4 dataarialevel=1><span datacontrast=none>Maintains a professional demeanor that is consistent with Technical Assent core values at all times<span><span dataccpprops=> <span><li> <ul><p><b><strong><span lang=ENUS datacontrast=none xmllang=ENUS xmllang=ENUS><span dataccppara=>Minimum Qualifications<span><span><span dataccpprops=> <span><strong><b> <p><ul><li dataleveltext= datafont=Symbol datalistid=2 dataariaposinset=2 dataarialevel=1><span datacontrast=auto>Bachelors degree and at least five 5 years of experience<span><span datacontrast=auto> in <span><span datacontrast=auto>Defense Logistics Planning or operational contracting<span><span datacontrast=auto> A Masters degree can be substituted for two 2 years of experience<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 dataariaposinset=3 dataarialevel=1><span datacontrast=auto>Active Top Secret SCI Clearance<span><span datacontrast=auto> or eligibility for these<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 dataariaposinset=3 dataarialevel=1><span datacontrast=auto>Knowledge and understanding of the following functional areas acquisition logistics operations planning and program management<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 dataariaposinset=3 dataarialevel=1><span datacontrast=auto>Familiarity with the governments process for contingency contracting and the various program reviews required for acquisition approval in order to provide guidance on the government contracting process to include development of the solicitation material the solicitation review process and the contract award process<span><span datacontrast=auto><span><span dataccpprops=> <span><li> <ul><p><b><span dataccpprops=><strong><span lang=ENUS datacontrast=none xmllang=ENUS xmllang=ENUS><span dataccppara=>Desired<span><span><span lang=ENUS datacontrast=none xmllang=ENUS xmllang=ENUS><span dataccppara=> Qualifications<span><span><strong><span dataccpprops=> <span><span><b><br ><p><ul><li dataleveltext= datafont=Symbol datalistid=2 dataariaposinset=3 dataarialevel=1><span datacontrast=auto>Familiarity with the key stakeholders and organizations in the OCS Communities of Interest COI<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 dataariaposinset=4 dataarialevel=1><span datacontrast=auto>Knowledge of and experience with DoD Operational Contract Support OCS doctrine policy procedures and practical application<span><span dataccpprops=> <span><li> <ul><p><b><strong><span lang=ENUS datacontrast=none xmllang=ENUS xmllang=ENUS><span dataccppara=>Work Location<span><span><span dataccpprops=> <span><strong><b><br ><p><ul><li dataleveltext= datafont=Symbol datalistid=3 dataariaposinset=1 dataarialevel=1><span datacontrast=auto>Must reside in Tampa Florida<span><li> <li dataleveltext= datafont=Symbol datalistid=3 dataariaposinset=2 dataarialevel=1><span datacontrast=auto>Travel Up to 25<span><span dataccpprops=> <span><li> <ul><p><b><strong>About Technical Assent <strong><b> <p><p><span datacontrast=auto>Technical Assent has more than a decade of expertise in contingency contracting logistics and Operational Contract Support OCS<span><span datacontrast=auto> <span><span datacontrast=auto>data analysis business process improvement human centered design HCD <span><span datacontrast=auto>and <span><span datacontrast=auto>requirements development<span><span datacontrast=auto> in every Combatant Command areas of responsibility AOR and numerous operations We are a leading provider of OCS policy and related execution support to the Department of Defense DoD We have directly supported every Geographic Combatant Command and US Special Operations Command as well as numerous component commands Theater Special Operations Commands and Joint Task Forces Headquartered in Arlington VA Technical Assent is a ServiceDisabled VeteranOwned Small Business<span><span dataccpprops=> <span><p> <p><b><strong>The Company<strong><b> <p><p>Technical Assent is passionate about services in government business and notforprofit We design exceptional service experiences engineer them to be robust and deliver real capability and business outcomes for our clients You will be working on government programs that have strategic importance to our client Your team will work IN and ON the clients core mission helping them to deliver their services daytoday while simultaneously looking for opportunities to improve Our work is <strong>Driven by Evidence<strong> <strong>Grounded in Understanding and Focused on Impact<strong> <p> <p><b><strong>A Little About Our Culture<strong><b> <p><p>We look for these attributes in our teammates<p> <ul><li><strong>Our team<strong> combines the creative and the pragmatic to deliver the results that matter most to our clients We see beauty when art and science come together<li> <li><strong>We seek<strong> selfstarters people who are confident in tackling challenges independently and bringing this to highperforming teams We continually seek feedback from our customers and employees looking for opportunities to grow<li> <li><strong>We are<strong> a small company which gives you an essential voice in shaping our culture You will help grow our culture and you will grow from the experience too<li> <ul><p>You will be part of a team to take an improvement concept and transform it into a capability an asset that provides measurable value to our clients mission The team will work with users prototype develop and deliver new capabilities We hold ourselves accountable to impacting outcomes<p>
Executive Assistant
Company: Capstone
Location: Washington DC
Posted Feb 22, 2024
Capstone is a global policy analysis and regulatory due diligence firm with a collegial culture that values diversity and continuous improvement. They are seeking an organized, resourceful, and self-motivated Executive Assistant to support their CEO in a fast-paced environment. The role involves managing schedules, coordinating travel, responding to communications, building relationships, and assisting with meetings. Preferred qualifications include a Bachelor's degree, proficiency in Microsoft Office, experience in managing priorities, strong time management skills, and excellent communication abilities. The position is office-based in Washington, DC with optional Work from Home Fridays.
Salesforce Lead Developer
Company: IBM
Location: US Washington
Posted Feb 21, 2024
As a Salesforce Lead Developer at Octo, an IBM company, you will be responsible for supporting multiple delivery projects for the Department of Veterans Affairs. The role involves providing Salesforce architecture best practice insight, analyzing organizational capabilities, supporting and guiding a team of developers, and troubleshooting performance issues. Octo is an industry-leading provider of technical solutions for the federal government, known for its agile software engineering, user experience design, cloud services, and digital strategy services. The company offers fantastic benefits and an amazing workplace culture, and has been voted one of the region's best places to work multiple times.
Senior Research Associate
Company: Democracy Fund
Location: Washington DC
Posted Feb 21, 2024
<p><span><strong>ABOUT US<strong><br >Democracy Fund is an independent and nonpartisan private foundation that confronts deeprooted challenges in American democracy while defending against new threats Since 2014 we have made grants of more than $275 million in support of those working to strengthen our democracy through the pursuit of a vibrant and diverse public square fee and fair elections effective and accountable government and a just and inclusive society In addition to grantmaking Democracy Fund advocates for better solutions and works with partners to grow philanthropic support for our democracy<br >Democracy Fund champions leaders and organizations who defend democracy and challenge our political system to be more open just resilient and trustworthy We believe experimentation learning and adaptation are key to the health and resilience of any system whether it is our organization or the American political system As grantmakers we focus on listening and being of service to our grantees who are visionaries and our collaborators and on ways we can more deeply embed diversity equity and inclusion as our values central to the success of our work and mission To learn more visit wwwdemocracyfundorg and wwwdemocracyfundvoiceorg<span><p> <p><br ><strong><span>POSITION SUMMARY<span><strong><br > <p> <p><span>The Research team a key strategic partner for program teams across Democracy Fund is one of the more publicfacing parts of the organization Through original data collection analysis and synthesis we improve the organizations strategic and tactical decisions as well as guide and inspire other funders in the democracy space In addition to communicating findings internally we partner with outside experts and academics to disseminate that work publicly increasing its potential impact<br >The Research team is seeking a highly motivated and skilled senior research associate to support the work of the associate research director This new position is a unique opportunity to help launch a new research and funderinfluence effort which includes original data collection analysis and the creation of highprofile publicfacing work on the health and wellbeing of American democracy Our team is highly collaborative and passionate about helping our organization and others working in the democracy space make sense of the current tumultuous political environment<br >We are looking for someone who loves working in a missiondriven entrepreneurial environment and brings a keen attention to detail Ideal candidates will have strong analytical and research skills project management experience proven writing ability and the ability to manage multiple tasks while collaborating with different stakeholders across the organization They will also have a strong interest and knowledge of American politics including political beliefs and behaviors of Americans political institutions or other topics related to the study of our democracy<br >This position will report directly to and work closely with the associate research director and advance the teams purpose by taking on a variety of researchbased analytical and administrative tasks as well as project management<span><br > <p><p><strong><span>PRIMARY RESPONSIBILITIES<span><strong><br > <p> <p><span><strong>RESEARCH<strong><span><br > <p><ul><li><span>Design and manage research projects including those conducted in partnership with outside expert academics and consultants<span><li> <li><span>Conduct quantitative data collection and cleaning from a wide variety of sources including but not limited to survey data administrative data census products and other scholarly data collection efforts <span><li> <li><span>Lead analysis and synthesis of developments within American democracy identifying trends within and between different topic areas<span><li> <li><span>Propose ideas for blog posts briefs and reports<span><li> <li><span>Author and coauthor reports blog posts and briefs<span><li> <li><span>Manage the development of resources including but not limited to datasets toplines crosstabulations tables charts presentations for internal use and public dissemination<span><li> <li><span>Respond to research inquiries from staff and external stakeholders<span><li> <ul><p><br ><strong><span>SYSTEMS AND OPERATIONS<span><strong><br > <p><ul><li><span>Project management related to research with internal and external partners<span><li> <li><span>Liaise with other teams internally and externally<span><li> <li><span>Complete other administrative tasks as appropriate<span><li> <ul><p><br ><strong><span>TEAM MEMBER<span><strong><br > <p><ul><li><span>Build strong relationships and work collaboratively across the organization<span><li> <li><span>Contribute to a team culture that values collaboration positivity transparency high performance and continuous learning <span><li> <li><span>Work effectively across functions to creatively solve problems<span><li> <li><span>Actively work to support the success of the entire Democracy Fund team through the development of shared goals and priorities<span><li> <ul><p><br ><strong><span>EDUCATION EXPERIENCE AND SKILLS REQUIREMENTS<span><strong><br > <p> <ul><li><span>Passion for strengthening American democracy<span><li> <li><span>Deep commitment to racial equity and justice ability to bring a racial equity lens to research is a must<span><li> <li><span>A high level of integrity that embodies and reflects Democracy Fund values <span><li> <li><span>Advanced degree or equivalent experience in fields relevant to the study of American politics and democracy required<span><li> <li><span>Four to six years of experience conducting research in some capacity <span><li> <li><span>Strong selfdirected project management skills<span><li> <li><span>Experience with statistical programs particularly those skills related to organizing and analyzing datasets eg R STATA <span><li> <li><span>Strong analytical skills including proven experience with quantitative and statistical analysis<span><li> <li><span>Ability to dive into new topic areas and quickly absorb new information<span><li> <li><span>Ability to communicate research results clearly and concisely in verbal and written forms previous experience writing and presenting for a public audience a plus<span><li> <li><span>An outstanding work ethic strong initiative dependable and responsible with a creative and entrepreneurial mindset<span><li> <li><span>Ability to adapt quickly work calmly and maintain good judgment without being stymied by ambiguity<span><li> <li><span>Attention to detail including exacting standards to maintain accuracy of all work products<span><li> <li><span>Strong proficiency in proactively handling multiple assignments communicating with manager to prioritize tasks and meeting deadlines to deliver highquality results <span><li> <li><span>Ability to work well both independently and as part of a team<span><li> <li><span>Proficiency in Microsoft Office Suite Word Excel PowerPoint etc or equivalent<span><li> <li><span>This role is based in Washington DC Democracy Fund follows a hybridremote and intheoffice model which enables flexibility and meets collaboration needs New staff are expected to reside in the DC Metro area and all employees are expected in the office several days a month<span><li> <ul><p><br ><span><strong>SALARY<strong><br >Salary range begins at $111815 per year<span><br > <p><p><strong><span>HOW TO APPLY<span><strong><br > <p> <p><span>Interested candidates should submit a cover letter and resume to our Jobs page <strong><em>Applications submitted without a cover letter or lacking the desired years of experience will not be considered <em><strong>We are unable to include internships as part of the required years of experience needed to qualify for this role Take this opportunity to tell us about yourself and why youre interested in joining our team No calls please<br ><em>Democracy Fund is committed to a diverse workplace seeking voices and expertise from people from across the political spectrum Our board staff advisors and grantees include Republicans Democrats and Independents Democracy Fund is an Equal Opportunity Employer where we encourage candidates of all ages color ethnic background country of origin religion disability status gender sexual orientation and gender identity to apply<em><span><br > <p>
HRIS Analyst
Company: 3E
Location: Washington DC
Posted Feb 20, 2024
3E is an equal opportunity employer and does not discriminate based on race, nationality, gender, gender identity, sexual orientation, protected veteran status, age, disability, or any other legally protected status. Please, no phone calls or emails. Demonstrated experience excelling within a remote, distributed team. Excellent project management, analytical, and problem-solving skills Preferred: Bachelor’s degree in human resources, Business Administration, Information Systems, or similar Experience configuring the BI module within UKG UltiPro Experience with a global organization and knowledge of GDPR requirements and best practices Experience building new HR Processes, Procedures, and System Implementations in a tech-based fast-growing organization. Ability to prioritize, focus, and deliver high-impact projects in a rapidly changing environment. This role encompasses system administration, project management, and data analysis to mature our HR Operations function with reliable systems, efficient processes, and accurate data. All resumes submitted by search firms to any employee at 3E via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of 3E. Oversee and maintain the optimal function of the HRIS, which includes implementation, customization, development, maintenance, and upgrades to applications, systems, and modules Gather business objectives and user needs organization-wide and translate them into clearly written technical requirements for the HRIS Partner with HR team members to analyze work process design and flow, making recommendations to improve these processes and streamline HR operations Develop and execute project plans for HRIS optimization, modifying and expanding module capabilities and features in line with business needs Serve as lead representative and liaison between HR, information services, external vendors, and other stakeholders for HRIS design and implementation projects Manage permissions, access, personalization, and system operations and settings for HRIS users in compliance with country-specific privacy and data regulations Define and document SOPs for all HRIS processes and administration activities Prepare training materials and other resource documentation for employees, managers, and leadership to provide clear guidance for system use companywide in partnership with HR communications function Maintain accurate data within the HRIS, including comprehensive personnel records Build high-quality data analytics and reporting capabilities within the HRIS, developing automated, recurring reports that help key stakeholders leverage data to make better-informed business decisions Uncover and communicate meaningful data-driven insights across our HR functions to inform necessary future upgrades in people programs, employee life-cycle activities, system design, and service delivery Lead data audits, trouble-shooting, integrity testing of system changes, report writing/running/scheduling, and analysis of data flows as technical point-of-contact for the system Manage the HRAssist ticketing system to renovate the quality of HR service delivered companywide with a focus on automation and data analytics to explore pain points and further process improvements Support analysis of data collected through various survey activities (such as employee engagement surveys and onboarding feedback surveys) to reveal clear insights into strengths and needed improvements Maintain knowledge of trends and developments What Makes You a Great Fit 3+ years of HR experience with a focus on HR operations, HR systems management, and HR data analytics 3+ years of experience working with HRIS systems, preferably UKG UltiPro Experience implementing an HRIS system that delivered business processes in total rewards, performance management, leave management, onboarding, and offboarding, integrations with other HR/IT systems, and employee life-cycle changes Demonstrated experience building HR analytics functionality. Experience successfully launching and/or managing an HR service ticketing system. Experience in dynamic, fast-paced environments where change and continuous improvement were the norm Knowledge of HR best practices throughout the employee life cycle A passion for high-quality data and its impact on our shared success Exceptional organizational, customer service, and interpersonal communication skills, including the ability to communicate and present effectively to various stakeholders.
Principal Salesforce Technical Architect
Company: IBM
Location: US Washington
Posted Feb 21, 2024
<div class=jddescription datafield=description> <span class=showjobdescr style=fontweight bold> Introduction <span> <span class=showjobdescr> <span> <br> As an IBM Application Architect you directly help clients transform their business and solve complex problems You will define the scope and vision for projects that deliver customized solutions using your knowledge of IBM platforms You are a technical leader serving as a liaison among business partners technical resources and project stakeholders <br> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Your Role and Responsibilities <span> <span class=showjobdescr> <span> <p> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Octo an IBM company is an industryleading awardwinning provider of technical solutions for the federal government At Octo we specialize in providing agile software engineering user experience design cloud services and digital strategy services that address governments most pressing missions Octo delivers intelligent solutions and rapid results yielding lower costs and measurable outcomes <span> <span> <p> <p> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Our team is what makes Octo great At Octo youll work beside some of the smartest and most accomplished staff youll find in your career Octo offers fantastic benefits and an amazing workplace culture where you will feel valued while you perform mission critical work for our government Voted one of the regions best places to work multiple times Octo is an employer of choice <span> <span> <p> <p> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> <strong> You <strong> <span> <span> <p> <p> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> As a <strong> Principal Salesforce Technical Architect <strong> at Octo you will be responsible for the management of one of the largest Salesforce implementations overseeing architectural design and providing architectural guidance for multiple solution delivery projects This role will provide technical guidance and execution on technology decisions with the various delivery teams This includes directing evaluating and monitoring the progress of product development and facilitating discussions with various stakeholders and system integrators around business objectives functionality architecture and product deployment <span> <span> <p> <p> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> An Octo Salesforce Technical Architect will be experienced in conducting an analysis of various commercial offtheshelf computer applications and internal applications and identify strengths and weaknesses for use in different environments They will have experience in the application and consumption of system resources and be able to detect problems The Octo Salesforce Technical Architect will direct and guide junior members of a project team and give feedback to developers They will have the ability to thoroughly identify strategies for addressing requirements risks and issues as well as conduct detailed tradeoff analysis of requirements against fiscal schedule and performance issues The Octo Salesforce Technical Architect will have extensive experience in the coordination of program and project leaders to identify requirements for systems and recommend a path forward They will be able to manage a portfolio of projects support proposal efforts and business development opportunities <span> <span> <p> <p> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> <strong> Us <strong> <span> <span> <p> <p> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> We were founded as a fresh alternative in the Government Consulting Community and are dedicated to the belief that results are a product of analytical thinking agile design principles and that solutions are built in collaboration with not for our customers This mantra drives us to succeed and act as true partners in advancing our clients missions <span> <span> <p> <p> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> <strong> Program Mission <strong> <span> <span> <p> <p> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> The Digital Transformation Center DTC supports Veterans Affairs VA with onboarding and maintaining enterprise SaaS and PaaS solutions used to support the mission of serving our Veterans and their associated stakeholders We are digitizing information and processes for improved implementation leveraging modern tools and low codeno code for reusability and faster delivery <span> <span> <p> <p> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> <strong> Responsibilities <strong> <span> <span> <p> <ul> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Collaborate with other technical leaders and provide technical and architectural guidance for various existing and planned Salesforce applications and service delivery including platforms middleware 3rd party services and databases <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Implement and refine Salesforce Org strategies as they relate to one or more of the following domains Enterprise Software Architecture Mobile Architecture Integration Architecture Development Lifecycle and Deployment Data Architecture <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Ability to solve the hardest problems for our customers and partners <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Define and manage production endtoend services functional capabilities and business outcomes delivered on the Salesforce platform <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Define metrics and report on performance indicators and risk factors of your domain <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Enforces security controls maintain the system roles and authorization processes <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Partner with security and risk teams in implementing process changes to ensure compliance with privacy policies security audits and certifications <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Research changes in upcoming versions of Salesforce in order to provide recommendations that enhance productivity <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Identify and recommend thirdparty productsapplications and determine when it is appropriate to enhance our Salesforce experience <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Define technical evaluation criteria for product and technology selection and determining technical approaches to ensure all architectural solutions result in a coherent systems design <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Integrate the business strategy and knowledge of software capabilities current and future into the direction for all products <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Support documentation of application architecture deliverables that are consistent with architecture principles standards methodologies and best practices <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Lead technical design sessions with the development teams including the creation of class models sequence diagrams etc and detailed design specifications for ensuring that architecture standards are followed <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Guide technologysolution decisions with architecture and product teams for projects <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Collaborate with architecture and development teams to perform code reviews to ensure that all solutions are aligned to predefined architecturedesign <span> <span> <li> <ul> <p> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> <strong> Years of Experience <strong> 5 years of relevant experience with Salesforce architecture and development <span> <span> <p> <p> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> <strong> Education <strong> BABS degree in a computer discipline or equivalent applicable experience <span> <span> <p> <p> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> <strong> Location <strong> Remote within the United States <span> <span> <p> <p> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> <strong> Clearance <strong> Ability to obtain government clearance <span> <span> <p> <p> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Required Technical and Professional Expertise <span> <span class=showjobdescr> <span> <p> <ul> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> BABS degree in a computer discipline or equivalent applicable experience <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Certified Salesforce Developer I <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> At least one Salesforce Architect Designer certification <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Knowledge of Salesforce configuration with thirdparty tools <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> At least 5 years of Salesforce development andor architecture experience with increasing levels of responsibility <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Experience working in the government sector a plus <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Some familiarity with Agile project management and sprint planning <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Ability to work independently as well as collaboratively on crossfunctional teams <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Highly skilled in interpersonal and verbalwritten communications presentations math analytical and problemsolving skills <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Must be able to obtain and maintain a government clearance <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Must be able to use a computer <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Must be able to communicate both verbally and in written form <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Must be able to obtain a government security clearance <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Must be eligible to work in the United States <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Must have reliable internet service that allows for effective telecommuting <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> <strong> Clearance <strong> Ability to obtain government clearance <span> <span> <li> <ul> <p> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Preferred Technical and Professional Expertise <span> <span class=showjobdescr> <span> <p> <ul> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Prefer experience supporting the Department of Veterans Affairs or other federal organizations <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Prefer additional Salesforce certifications <span> <span> <li> <li> <span style=fontsize16px> <span style=fontfamilyArialHelveticasansserif> Prefer experience with Agile and Scrum methodologies <span> <span> <li> <ul><div>
Technology Operations Specialist I
Company: Concentric
Location: Washington DC
Posted Feb 22, 2024
Concentric, a global risk consultancy, is seeking a Technology Operations Specialist for their Corporate team in Kirkland, WA. The role involves supporting internal technology infrastructure, IT troubleshooting, network security, employee onboarding/offboarding, and managing IT equipment. The ideal candidate should have a Bachelor's degree, one year of IT troubleshooting experience, macOS/iOS familiarity, and a basic understanding of networking concepts. Concentric offers comprehensive benefits and is committed to diversity, equity, and inclusion.
Solutions Engineer
Company: Brightspot
Location: Washington DC
Posted Feb 21, 2024
<p>At Brightspot® we believe technology should enable contentfocused teams to work smarter faster and more seamlessly to move businesses forward Our worldclass delivery team has decades of collective experience supporting digital transformation efforts for some of the worlds most wellknown companies from eCommerce brands and media organizations to corporate businesses Brightspot prides itself on being a leading content management system built to grow and adapt to any business<p> <p><br ><p> <p>At Brightspot® we believe technology should enable contentfocused teams to work smarter faster and more seamlessly to move businesses forward Our worldclass delivery team has decades of collective experience supporting digital transformation efforts for some of the worlds most wellknown companies from eCommerce brands and media organizations to corporate businesses Brightspot prides itself on being a leading content management system built to grow and adapt to any business<p> <p>The Solutions Engineer is the first introduction new customers have to our portfolio of products and is the most knowledgeable resource within the company Heshe is whipsmart and quickly learns every nook and cranny of our products and can show off our feature set with just a few minutes notice<p> <p> <p> <p>The Solutions Engineer presents the value proposition of our products to prospects and customers and is the primary product resource for our sales team for net new sales license expansion and channelpartnership opportunities Heshe is equally as comfortable talking to technology stakeholders as when meeting with editorial stakeholders and knows intuitively how to explain features in a way that makes sense to each audience Heshe is responsible for actively participating in the sales process working in conjunction with the executive product and sales team as the key product advocate and contact for Brightspot and our product suite<p> <p><br ><p> <p>The Solutions Engineer must be able to articulate technology and product positioning to business editorial and technical users Must be able to understand and capture all requirements to assure complete customer satisfaction through all stages of the sales process until legal review Must be able to establish and maintain strong relationships throughout the sales cycle<p> <p><b>Responsibilities<b> <p><ul><li>Expert knowledge of our product portfolio and ability to demo entire Brightspot feature set<li> <li>Provide presales support to prospective partners and customers and great customer service and response throughout the entire sales lifecycle<li> <li>Act as an ongoing resource for our net new sales license expansion and channelpartner sales teams<li> <li>Well versed and confident in presenting the Technical Architecture document<li> <li>Conduct QampA sessions on a wide range of topics including operational features eg monitoring scaling disaster recovery caching security<li> <li>Develop build and deliver product demonstrations and proofofconcept environments<li> <li>Handoff and provide ongoing support for sandbox environments<li> <li>Represent Brightspot at field events such as conferences seminars etc<li> <li>Respond to editorial functional and technical elements of RFIsRFPs<li> <li>Convey customer requirements to internal Product Management teams<li> <li>Support AE on assessing project scope for proposals<li> <li>Assess project scope by liaising with Delivery team or Partner for solutioning implementation estimates and plan<li> <ul><p><b>Qualifications<b> <p><ul><li>Bachelors degree amp 4+ years experience as a software engineer working with a SaaS platform in a software engineering or technical product management capacity with coding experience or high level knowledge of software development terms and paradigms<li> <li>Proven ability in performing assessments of clients internal technology landscape and targeting use cases <li> <li>Enthusiasm energy and ability to evangelize Brightspot from a product and engineering perspective<li> <li>Experience in a customerfacing role such as consultant solutions engineer or solutions architect<li> <ul><p> <p><p>At Brightspot® we value diversity and strive to create an inclusive environment where all employees can thrive We are an equal opportunity employer and welcome applicants from all backgrounds and experiences <p> <p><br ><p> <p>Visit wwwbrightspotcom and follow us on Twitter TeamBrightspot to learn more about our story and solutions<p> <p><p>