Embrace Discovery Jobs in New York City, NY
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Marketing Manager
Company: Gusto
Location: New York City, NY
Posted Sep 26, 2023
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Should you determine a reasonable accommodation is needed at any point during your candidate journey, please reach out to your recruiting partner. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.Our customers come from all walks of life and so do we. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. You recognize the value of running an integrated campaign motion, and have the ability to think both strategically and execute at an operational level with ease.Here’s what you’ll do day-to-day:Leverage market research and consumer insights to inform planning, audience segmentation, and executionDesign and implement strategic end-to-end campaigns that engage, convert, and retain prospective buyers with a focus on specific buyer and vertical segmentsAnalyze campaign performance, assess campaign effectiveness, and adapt campaigns to achieve goalsIdentify opportunities to personalize the customer journey, including optimal time/channel recommendations that lead to stronger engagementBuild strong relationships with key cross-functional stakeholders across marketing, product, customer success, and operations to ensure campaign enablement and engagementDevelop scalable, repeatable campaign playbooks that can be applied to different customer segmentsCollaborate with sales and customer success teams to develop field enablement materials that drive pipeline conversionHere’s what we’re looking for:6+ years of experience developing and executing strategic B2B programs that drive business impact through integrated marketing, growth, lifecycle, or a related positionDeep understanding of marketing funnel tactics and metrics by stageOutstanding communication skills, with the ability to communicate sophisticated ideas in simple terms with brand voice and conversion in mindStrong project management skills and ability to use data to guide decision-making and prioritizationAn influencer that establishes credibility upwards and cross-functionally to drive collaboration decision makingA strong collaborator who thrives in a fast-paced environment with multiple cross-functional partners A self-starter motivated by taking ownership of your work and crafting new opportunities for experienceSomeone who gets excited about working in a fast-paced, fun and collaborative environment; with the ability to embrace change and ambiguityBA/BS degreeOur cash compensation range for this role is $115,000 yr to $135,000yr in Denver & most remote locations, and $139,000 yr to $163,000 yr in San Francisco & New York. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. You have a consistent track record of leading multi-channel campaigns with success, being collaborative, and finding opportunities to strategically uplevel marketing efforts.The ideal candidate is passionate about understanding the buyer journey at each stage of the funnel for upsell and cross-sell initiatives, has the ability to translate messaging frameworks into effective campaigns, and thrives in a collaborative environment.
Project Engineer I
Company: SPX Corporation
Location: Kansas City, MO
Posted Sep 25, 2023
We are an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, genetic information, age, disability, veteran status or any other legally protected basis. Our values inspire us to achieve the high standards of quality, safety, and performance that our customers expect and deserve. We take responsibility for our actions, build strong relationships with each other and our customers, and always act ethically. Our Total Rewards program also includes opportunities for employees' personal development, career growth, and recognition. WORKING AT SPX Our work environment is established on a work-life philosophy supported by policies, programs, and practices that help employees achieve success within and outside the workplace. These programs focus on alignment and assessment of organizational, team, and individual efforts toward achieving business results. Our development and career growth programs empower our employees to enhance their skills, develop new competencies, and pursue career goals. LI-JS1 ABOUT SPX SPX is a diversified, global supplier of infrastructure equipment with scalable growth platforms in heating, ventilation and air conditioning (HVAC), detection and measurement, and engineered solutions. We respect and value each other as individuals and recognize that only by working together, as a team, can we reach our full potential. Our compensation programs are performance-based to recognize and reward employees who work hard, display the values and leadership practices we embrace, and deliver exceptional results.
2024 Summer Internship - Supply Chain
Company: Hallmark
Location: Kansas City, MO
Posted Sep 26, 2023
Previous internship experience in a business, logistics, operations, engineering, or supply chain field. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. ADDITIONAL DETAILS All Supply Chain internships will be on site at one of the following locations: Hallmark Headquarters (Kansas City, MO), Liberty Distribution Center (Liberty, MO), Production Center (Lawrence, KS), or Production Center (Leavenworth, KS). We believe that a broadly inclusive, equitable approach is also our best path to future success. When you join Hallmark, we will go out of our way to make you feel like part of the team, even in a remote/hybrid work environment. Today, we need empathetic learners, strategic thinkers, and enthusiastic visionaries with diverse experiences and skills to help us create the rest of Hallmark's second century as we shift to a more digitally savvy, unified approach that combines the best of brick-and-mortar retail with the efficiency of dot-com spaces. In the day-to-day, we'll make the best use of the skills and talents you already have. Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference and background checks. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Our culture of care for our consumers and for one another shows in the way we embrace different backgrounds, identities, and working styles, deliberately seeking out ways to be more inclusive both internally among our work groups and externally through the things we make and sell to our retail partners and consumers.
Corporate Senior Tax Accountant
Company: Addepar
Location: New York City, NY
Posted Sep 24, 2023
We seek to bring together diverse ideas, experiences, skill sets, perspectives, backgrounds and identities to drive innovative solutions. If you have any questions, please reach out to [email protected]. The imposters are creating misleading email accounts, conducting remote “interviews,” and making fake job offers in order to collect personal and financial information from unsuspecting individuals. A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or benefits.What You’ll DoPrepare and review sales tax and global VAT returns, ensuring compliance with international, federal, state, and local sales tax laws and regulations.Review international, federal, state, and local income tax returns prepared from our external tax advisors, ensuring compliance with applicable laws and regulations.Conduct sales tax research to interpret sophisticated tax laws, identify potential sales tax savings opportunities, and ensure sales tax compliance.Collaborate with cross-functional teams to gather vital financial data and information required for tax filings and audits.Assist in tax planning initiatives, including identifying tax optimization strategies, analyzing tax implications of business decisions, and recommending tax-efficient structures.Monitor tax laws, regulations, and rulings to assess their impact on the organization's tax position, particularly regarding R&D tax credits.Supervise and reconcile tax accounts, prepare tax accruals, and maintain tax-related documentation.Respond to domestic and international inquiries and correspondence from tax authorities, resolving any tax-related issues or disputes.Coordinate with external auditors, providing vital documentation and explanations.Collaborate with the finance and accounting teams to ensure accurate and timely recording of tax-related transactions and provisions.Who You Are Bachelor's degree in Accounting, Finance, or a related field. Additionally, Addepar will not ask you to purchase equipment or supplies as part of your onboarding process. You will work closely with internal teams, external tax advisors, external auditors, and tax authorities to ensure accurate and timely reporting. Your primary responsibility will be to prepare and review sales tax returns, state annual reports, property tax, rent tax, VAT tax returns, and review income tax returns from our external tax advisors. Bring a growth mindset. In addition to our core values, Addepar is proud to be an equal opportunity employer. Addepar embraces a global flexible workforce model with offices in Silicon Valley, New York City, Salt Lake City, Chicago, London, England, Edinburgh, Scotland and Pune, India.
Sr. Client Engagement & Success Manager
Company: Addepar
Location: Salt Lake City, UT
Posted Sep 26, 2023
We seek to bring together diverse ideas, experiences, skill sets, perspectives, backgrounds and identities to drive innovative solutions. If you have any questions, please reach out to [email protected]. A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The imposters are creating misleading email accounts, conducting remote “interviews,” and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Additionally, Addepar will not ask you to purchase equipment or supplies as part of your onboarding process. Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or benefits.What You’ll DoCultivate long-term relationships with your portfolio of assigned clients, connecting with key business executives, the home office support teams, power users, and end-users using the platform day-in and day-out.Develop a deep understanding of each client's goals, business requirements, and industry challenges, how they use their Addepar solutions to grow and meet their internal/end-client needs, and ensure account retention.Provide strategic oversight during the entire client journey, including implementation, adoption, optimization, growth, and renewal; Ensure a seamless handover of knowledge and responsibilities where appropriate.Develop success plans with clients, including mutually agreed-to objectives, timelines, and metrics.Drive adoption and continuously provide education to clients on new features and the monthly release of enhancements to the software.Knowledgeably discuss opportunities for Addepar services, solutions, and standard methodologies in a way that influences internal and external partners to drive outcomes from pre-sales to post-sales engagement.Assist in the identification of new revenue opportunities for the Account Manager and participate in proposals to clients, including but not limited to:Scoping of new projects that subsequently lead to additional service hours or a service package.Introducing other Addepar products/partners for cross-selling.Understanding contractual commitments and opportunities for additional revenue.Partner with the Account Manager to deliver business reviews to align on business priorities, optimization opportunities, and Addepar’s product roadmap, and to review product usage and adoption patterns and/or insights.Be the voice of the client to Product, R&D, Support, Services, Marketing, etc., building strong working relationships with each area to ensure client success and consistency of engagement.Build and maintain a high level of client happiness and reference-ability by successfully diagnosing a client's business operations and prescribing appropriate solutions and Services.Share Addepar client success stories as well as client success frameworks and processes.Develop/maintain technical and business knowledge of industry directions and trends.Who You Are 7+ years in client-facing, client success, or strategy roles working for or with wirehouses, broker/dealers, banks, private banks, bank trusts, or other types of large enterprise firms; Ideally, also worked with a technical product.Proven record of translating business needs into technical utilization of available product solutions.Strong analytical skills and rigor around bringing discipline, rules, thoroughness, consistencies, and a structured framework to processes and operations.Knowledge of technology that helps you engage and have credibility with the R&D teams within Addepar and clients up to MD/C-Suite level.History of success as a consultant, strategist, pre-sales, technical account manager, or equivalent driving organizational change and adoption efforts.Experience building and maintaining strong relationships with senior executives, key influencers, decision-makers, and power users; executive presence and ability to effectively navigate and persuade all levels of an organization.Track record of leading large, sophisticated projects and/or programs, preferably at a large enterprise firm.Experience handling difficult clients or situations and can demonstrate successful outcomes or resolutions.Strong verbal and written communication skills; Strong time management and prioritization skills.Must be collaborative and work effectively within a team environment and cross-functionally across Addepar.Ability to navigate data and people to find answers.Independent, adaptable, and can thrive in a fast-paced environment.Must be open to travel.The ability to communicate in Spanish, Portuguese, or other languages is a plus.Our Values Act Like an Owner - Think and operate with intention, purpose and care. Bring a growth mindset. In addition to our core values, Addepar is proud to be an equal opportunity employer. Given the size and complexity of these clients, an Enterprise CESM will handle a smaller number of clients and, as a trusted partner, will deeply understand and advise on their business, including their strategy, clients, services, team, and technology, and helping them increase the value they get from Addepar.This role works closely with the Account Manager, cross-functional R&D, and Services teams to effect change management and drive standard methodologies and utilization of the platform. Addepar embraces a global flexible workforce model with offices in Silicon Valley, New York City, Salt Lake City, Chicago, London, Dublin, Edinburgh, Scotland and Pune, India. Through strategic guidance and partnership, CESM ensures clients derive maximum value from the platform, leading to overall adoption success, retention, and renewal.
Build Engineer
Company: Schrödinger, Inc.
Location: New York City, NY
Posted Sep 25, 2023
We place the highest value on creating a safe environment where our employees can grow and contribute, and refuse to discriminate on the basis of race, color, religious belief, sex, age, disability, national origin, alienage or citizenship status, marital status, partnership status, caregiver status, sexual and reproductive health decisions, gender identity or expression, sexual orientation, or any other protected characteristic. Actual compensation package is dependent on a number of factors, including, for example, experience, education, degrees held, market data, and business needs. To us, "diversity" isn't just a buzzword, but an important element of our core principles and key business practices. People who work with us have a high degree of engagement, a commitment to working effectively in teams, and a passion for the company's mission. For us, greater diversity doesn't mean better headlines or public images - it means increased adaptability and profitability. Because of this, we're prepared to offer a competitive salary, stock options, and a wide range of benefits that include healthcare (with dental and vision), a 401k, pre-tax commuter benefits, a flexible work schedule, and a parental leave program. Apply today and join us!As an equal opportunity employer, Schrödinger hires outstanding individuals into every position in the company. Schrödinger is honored to have been included in Crain's New York Best Places to Work, BuiltIn's NYC Best Place to Work, and Newsweek's list of America's 100 Most Loved Workplaces. New York is home to our largest office, but we have teams all over the world. We have regular catered meals in the office, a company culture that is relaxed but engaged, and over a month of paid vacation time.
2024 Summer Internship - Business & Marketing
Company: Hallmark
Location: Kansas City, MO
Posted Sep 26, 2023
Demonstrated creativity, innovation, and leadership skills. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. PREFERRED QUALIFICATIONS Your resume and application will stand out if you have: Pursuing a degree with a major in one of the following areas: Business Administration, Marketing, Communications, Journalism, Retail Management, Mathematics, Supply Chain Management, Management Information Systems, Information Technology, or Economics. ADDITIONAL DETAILS Our 2024 Internship opportunities may be hybrid, on-site, or fully remote, depending on the project and needs of the business. When you join Hallmark, we will go out of our way to make you feel like part of the team, even in a remote/hybrid work environment. This team leads the development of product offerings (gifts, greetings, gift wrap, and more), retail program, pricing, and end-to-end commercialization strategies for assigned business/product segments. We believe that a broadly inclusive, equitable approach is also our best path to future success. Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference and background checks. Today, we need empathetic learners, strategic thinkers, and enthusiastic visionaries with diverse experiences and skills to help us create the rest of Hallmark's second century as we shift to a more digitally savvy, unified approach that combines the best of brick-and-mortar retail with the efficiency of dot-com spaces. In the day-to-day, we'll make the best use of the skills and talents you already have.
FP&A Director - Lifestyle
Company: Authentic Brands Group
Location: New York City, NY
Posted Sep 26, 2023
We do not discriminate on the basis of gender, gender identity, sexual orientation, race, national origin, disability, age, marital status, protected veteran status, or other legally protected status.For individuals with disabilities or religious obligations who would like to request an accommodation, please contact [email protected] access Authentic' s Privacy Policy, which contains information regarding data collected from job applicants and how we use it, please click here:https://www.authentic.com/privacy-policy Headquartered in New York City, Authentic has offices in major metropolitan cities including Los Angeles and Miami, as well as Toronto, Mexico City, London, and Shanghai.What You’ll Do The FP&A Director - Lifestyle will join the Lifestyle division at Authentic. Reporting directly to the Senior Financial Planning & Analysis Director, the FP&A Director will be responsible for collecting, compiling, and managing the presentation of business performance data for our Lifestyle licensing group. Assist in developing the company’s annual budget at a department and strategic initiative levelAssess the accuracy and predictability of existing financial modelsPrepare weekly/monthly/quarterly reports for business unit leaders and company executivesAssist with preparation of executive and board presentationsBusiness SupportDevelop and prepare presentations to the company’s executives and external partners, including the Board of Directors and other investorsWork closely with Group President of Lifestyle Brands to compile and prepare revenue data for licensing partnersAttend and actively participate in partner meetings, confidently and professionally provide insight and clarification into data presentedOperationsManage our partner licensee revenue database, ensuring that contract terms are accurately incorporated into our models and that revenues are closely recorded, tracked, and reconciled with financeReview all new license agreements and update models accordinglyOversee onboarding of newly acquired brandsAssist in the implementation and management of financial planning software and other tools and resources, as requiredWork on ad hoc financial projectsMust Haves: 6-8 years of experience working in FP&A, investment banking, or consulting role combined private and public accounting experience preferred Bachelor’s degree in Finance, Accounting or related fieldHighly skilled in Excel and PowerPointExcellent analytical skills with the ability to go deep into the details, then compile key information for business stakeholders. The Business Controller will manage the information and data needed to make business decisions.What you’ll be working onBusiness & Strategic AnalysisMonitor new business developments across the portfolio and seamlessly factor those developments into our modelsDevelop ad-hoc projections for brands, categories, geographies, and other business components to inform decision making and business planningPartner with business development teams to identify new revenue opportunitiesLeverage modeling to evaluate and prioritize new strategic options. Understand returns profiles of existing projectsCollaborate with partners within your areas of responsibility and act as a financial thought leader to the businessForecasting, Budgeting, & ReportingSupport and actively participate in the budgeting process; work closely with business unit leaders and brand managers to develop and refine revenue projectionsAssist with the monthly and quarterly financial reporting process to identify trends and variance to budgeted performanceOwn budgeting and forecasting processes and analyses for assigned internal business units involving frequent interactions with executives and business unit owners. We reimagine, evolve and transform brands! With the help of some of the brightest minds in retail, marketing, licensing, legal and more, we are building the intersection of digital and experiential marketing to help achieve that mission. At Authentic, we foster an inclusive workplace where diversity of thought and expertise drive competitive advantage. If you’re hungry to drive ideas into action and own your career, let’s chat.
Solution Specialist - Unified Storage
Company: Nutanix
Location: New York City, NY
Posted Sep 25, 2023
We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. The Equal Employment Opportunity Policy is to provide fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Companies around the world use Nutanix software to leverage a single platform to manage any app, at any location, at any scale for their private, hybrid, and multi-cloud environments. The pay range for this position at commencement of employment is expected to be between $192,000 - $288,000 / year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. LI-KK1LI-Remote Nutanix is an equal opportunity employer. We share an intellectual curiosity, a bias for action, and an obsession for our customers. Above all, we celebrate what makes each of us unique. Knowledge of CIFS/SMB, NFS, iSCSI, FCP, S3, etc.• Broad knowledge of industry Storage Solutions like NetApp, EMC, HPE, AWS, Azure, GCP, etc.• Must be able to thrive in a fast-paced, ever-adapting environment, working with cross-functional teams and leveraging company resources to drive sales using a combination of top-down and bottom-up tactics.• Must be a well-adept communicator and presenter with excellent writing skills and a penchant for organization, constant follow-up, and attention to detail.• Thorough understanding of technical discovery and proposal approval processes including the ability to understand customer needs, overcome objections, assist in the development of business cases, and technically close deals.• Has the drive to understand both Nutanix as well as competitive technologies in the industry and be able to successfully position against the competition both proactively and re-actively.• Excellent communications (written and verbal) and presentation skills• Experience training sales and technical personnel on architectures and solutions• Must be able to travel up to 50% of time predominantly in territory and event-based opportunities• Need to be a U.S. Citizen Meet Reggie Allen, linkedin.com/in/reggie-allen-3085a37, Solution Architect Manager, Americas at Nutanix About us Founded in 2009 and headquartered in San Jose, California, Nutanix is a passionate team of 6000+ employees worldwide.
Sr Legal Counsel
Company: Taboola
Location: New York City, NY
Posted Sep 26, 2023
Our advertiser clients include Wells Fargo, Toyota, Pinterest, Expedia and Salesforce.Taboola NYC offers generous health, medical and dental coverage, 401k matching, a fully-stocked kitchen, and various gym partnerships.LI-HybridLI-RT1 Our publisher partners include NBCU, ESPN, Bloomberg, IMDb and Business Insider. We’re glad you asked!What is the key purpose of a Sr Legal Counsel? As a Sr Legal Counsel working in our NYC office with our global Legal team, you will be highly involved in all aspects of Taboola’s business growth. You will be providing legal support on a variety of corporate and business commercial matters as well as supporting the legal team in global cross functional projects. What skills and qualifications do I need?For this role it is essential that you have:5-8+ years of experience at a reputable commercial law firm or, preferably, in-house at a fast-paced companyQualifications to work as a lawyer in NYIt's nice if you also have:Experience working in the AdTech industryWhat will I be doing on a day-to day today basis?As a Sr Legal Counsel, you will: Draft and negotiate third party commercial contracts, including service agreements, NDAs, and marketing agreements, publisher agreements and digital advertising agreements. Assist with a broad range of compliance, corporate matters and regulatory issues in connection with all of the company’s subsidiaries around the world, including licensing and registration applications, and day-to-day entity management projects.Handle multiple projects at the same time, and tag-team with legal team members in other time zones around the world to collectively provide around-the-clock legal support for the business.Provide legal support with respect to various international business development projects, corporate and M&A transactions, commercial contracts management, and global compliance.Handle day-to-day legal issues arising in a growing and complex business & any other legal support as requested by the senior leadership within the legal team.Why Taboola?If you ask our employees what they love about Taboola they will tell you that here, they are able to discover their best professional selves, explore where they can grow, and learn from and together with smart and talented people.We work with some of the biggest names in the business. Curious about what it’s like to work at the world’s number 1 discovery platform as a Sr Legal Counsel?
Sr. Solutions Architect (Client Integrations)
Company: Cedar
Location: New York City, NY
Posted Sep 26, 2023
Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Summit Health, Novant Health, Allina Health and Providence. Cedar’s ambition is to serve 50-60 million Americans by 2025, about half of the U.S. population that makes medical payments annually. Over the past several years, we’ve raised more than $350 million in funding from investors such as Andreessen Horowitz and Tiger Global, bringing Cedar’s valuation to $3.2 billion.As of December 2022, Cedar is engaging with 20 million patients on an annualized basis, and is on target to process $2.7 billion in patient payments annually. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. Our leading healthcare financial platform is scaling rapidly, helping millions of patients per yearUnless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for youFor exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of PTO per year to ensure dedicated time to spend with loved ones, explore, rest and recharge16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to workDiversity initiatives that encourage Cedarians to bring their whole selves to work, including the Cedarian Advisory Group (a cross-functional cohort focused on increasing internal inclusiveness at Cedar) and three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) Competitive pay, equity (for qualifying roles) and health benefits that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensationAccess to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personallyAbout usCedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. Simply put, Cedar doesn't realize its vision of improving the patient financial experience without our implementation teamCedar is committed to a flexible work environment, so this, as well as many of our roles, is U.S. remote-friendly.Responsibilities:Conduct technical and operational client discoveryDevelop an integration strategy based on requirements gathered from the discovery sessionManage several technical and operational activities during solution ideation, solution design, and solution implementationLed large cross-functional team efforts across CedarPerform high-level Technical Project ManagementLiaise with operational and technical client stakeholdersSenior Solution Architects may mentor and coach junior team members to become the next generation of Solutions ArchitectsWork closely with our integration teams to streamline future implementationsServe as the voice of the customer to internal stakeholders - engineering teams, account management, and product managersSkills & Experience:3+ years experience in client-facing roles in enterprise settings.Experience with Project Management Methodologies (Waterfall or Agile) and Tools2+ years leading projects with established timelines and multiple stakeholdersStrong familiarity with data structures, relational databases, and cloud infrastructureStrong analytical mindsetStrong understanding of SQL and hands-on experience writing SQL queries2-4 years of programming experience with a strong understanding of software development.You feel comfortable working in a thriving entrepreneurial environment and have some level of comfort navigating through times of ambiguity.To be successful in this role, you should be comfortable interviewing external and internal stakeholders, synthesizing requirements, and ultimately translating those requirements into bodies of work for software developers. You should have excellent communication and listening skills. The ability to persuade and influence others will take you far in this role.Lastly, you should be EXCITED about Cedar's mission of improving the healthcare financial experience*Applicants must be currently authorized to work in the United States on a full-time basis*Compensation Range and Benefits:Salary/Hourly Rate Range*: $165,750 - $195,000This role is equity eligibleThis role offers a competitive benefits and wellness package*Subject to location, experience, and educationLI-TK1 LI-REMOTEWhat do we offer to the ideal candidate?A chance to improve the U.S. healthcare system at a high-growth company! Solution Architects are among the first "Cedarians" our clients get to know and are adept at building those client relationships alongside Cedar's other commercial teams. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.The Role:The Implementation Team owns the process of getting our new clients from Discovery to Go-live on the Cedar platform. We're seeking a Senior Solutions Architect to lead the integration of Cedar's platform to our clients' healthcare management platforms.
Product Support Representative II
Company: Black Knight
Location: Kansas City, MO
Posted Sep 26, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Location: Overland Park, KS Time Type: Full time Our employees' diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight's commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day. The base salary (exempt) or hourly rate (non-exempt) is just one component of the total rewards package offered to our employees, including potential bonus or commission eligibility, insurance (medical/dental/vision/life/disability), matching 401(k) plan and matching employee stock purchase plan EEO Statement: Black Knight is an Equal Opportunity/Affirmative Action employer. RESPONSIBILITIES Maintains and fosters the relationship between the clients and Black Knight by ensuring client satisfaction, maintaining client communication and problem resolutionResolves customer concerns raised during installation, operation, maintenance or product application or compatibility mattersTroubleshoots problems with malfunctioning electro/mechanical equipment or software applications and recommends corrective actionDocuments customer information and recurring technical issues to support product quality programs and product developmentRecreates client issues in test environment, identifies/documents how applications and systems interact to support business processesPerforms other related duties as assigned MINIMUM REQUIREMENTS High school diploma or GEDRequires 1-3+ years of product and/or application support, customer-facing experience in a call center, or other relevant work experience PREFERRED QUALIFICATIONS Related technical certificationKnowledge of Black Knight's products, services, and capabilitiesExperience in troubleshooting and triaging software applicationsUAT or other application testing experienceExperience working in a client-facing roleStrong analytical and problem-solving skillsExcellent oral and written communication skillsStrong documentation skills Black Knight carefully considers multiple factors to determine compensation, including a candidate's education, training, specialty, experience, and work location. Administers the necessary requirements to resolve and maintain client accounts and ensures that the quality and utilization of Black Knight software products satisfies client needs. SUMMARY Provides in-depth product support to Black Knight clients by resolving incoming inquiries through phone and e-mail communication. Position: Product Support Representative II Job Description: This role offers work from home flexibility of up to 2 days per week.