Excellent Customer Experience Jobs in USA

575,896 open positions · Updated daily

Looking for Excellent Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the USA area.

Senior Director, Public Policy

Company: GitLab

Location: USA

Posted Nov 29, 2024

The Senior Director of Public Policy is responsible for creating and maintaining GitLab's public policy engagement strategy, facilitating relationships with governing bodies, and developing strategies for emerging technology policy and regulatory proposals.

Compensation Specialist

Company: Axonius

Location: USA

Posted Nov 28, 2024

The job posting is for a Compensation Specialist role at Axonius, a fast-growing cybersecurity startup. The job involves conducting research, analyzing data, and developing compensation programs to attract and retain employees. The company offers a competitive salary, stock options, and benefits. The job requires a bachelor's degree, 3+ years of experience, and expertise in compensation principles and practices.

Internal Audit, Senior Director

Company: Planet

Location: USA

Posted Nov 29, 2024

Planet is seeking an Internal Audit Senior Director to oversee the design, implementation, and evaluation of internal controls. The role will lead the day-to-day operations of the SOX compliance program and partner with external consultants and auditors.

Cloud Platform / Site Reliability Engineer

Company: Supabase

Location: USA

Posted Nov 28, 2024

Supabase is seeking an SRE to manage the infrastructure of their Postgres databases. The company offers a range of benefits, including remote work, ESOP equity ownership, and health benefits. The team is globally distributed and has a collaborative open-source approach.

Senior Frontend Engineer

Company: Automattic Careers

Location: USA

Posted Nov 28, 2024

Automattic is looking for talented engineers to help build and evolve products that impact the lives of development and content teams. The company is seeking candidates with experience in JavaScript, React, and Vuejs, as well as a strong enthusiasm for participating in code reviews and discussions about architecture and technical design.

Senior Manager, Web Design

Company: Veeam Software

Location: USA

Posted Nov 28, 2024

Veeam is a global leader in data protection and ransomware recovery, empowering organizations to achieve radical resilience through data security, recovery, and freedom. They are seeking a people leader to elevate their digital experience with design.

Director, Digital Customer Success

Company: Vercel

Location: USA

Posted Nov 29, 2024

The job description is for a Director of Digital Customer Success at Vercel, a company that provides a frontend cloud platform for building and scaling web applications. The role involves leading a global team, partnering with other teams, and ensuring customer success and retention.

Business Development Representative

Company: Pagos

Location: USA

Posted Nov 28, 2024

Pagos is looking for a Business Development Representative to scale and refine their outbound operations. The ideal candidate has 2+ years of experience in enterprise BDR, strong communication skills, and the ability to understand complex technical and business requirements.

Principal Software Engineer - Communications

Company: Podium

Location: USA

Posted Nov 29, 2024

The text describes a job role at Podium, a company that provides communication solutions. The role involves driving change, mentoring engineers, and providing technical leadership. The company offers a range of benefits and is an equal opportunity employer.

APAC Business Development

Company: Gauntlet

Location: USA

Posted Nov 29, 2024

Gauntlet is a company that specializes in quantitative research and optimization of DeFi economics, managing market risk and optimizing growth for protocols. They are looking for a lead to develop a comprehensive go-to-market plan for the APAC region, focusing on securing high-net-worth individuals, capital providers, and DeFi protocols.

Manager, Business Intelligence

Company: ExtraHop

Location: USA

Posted Nov 29, 2024

The job posting is seeking a Business Intelligence Manager to lead a data reporting team, overseeing team development, roadmap planning, and stakeholder relationships. The role requires strong data engineering and architecture expertise, as well as excellent communication skills.

Project Manager

Company: Cerba Research

Location: USA

Posted Nov 29, 2024

The job description is for a Project Manager at Cerba Research, a growing company in the clinical pharmaceutical industry. The role involves managing global clinical trial programs, developing and maintaining client relationships, and leading project execution. The company emphasizes teamwork, continual learning, and professional growth.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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