Excellent Customer Experience Jobs in Washington DC

102,163 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Washington DC area.

VDC Project Integrator (BIM SME)

Company: Anser Advisory

Location: Washington DC

Posted Nov 22, 2024

Anser Advisory is a professional services provider that offers advisory, compliance, and project construction management services. They are actively searching for a VDC Project Integrator to develop BIM and VDC strategies for clients. The job requires experience in managing the BIM process, proficiency in industry standard BIM applications, and strong communication and organizational skills.

Developer

Company: FINRA

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a software developer position at FINRA, requiring a bachelor's degree in Computer Science or related field, with at least two years of experience. The job involves developing software components, reviewing and contributing to component designs, and participating in internal process improvement initiatives.

RN Case Manager Liaison Nurse (ER/ED) - 0.75 FTE Silverdale WA (St. Michael ER) 5K Hiring Incentive

Company: Kaiser Permanente

Location: Silverdale, Washington

Posted Nov 22, 2024

Kaiser Foundation Health Plan of Washington is seeking a Care Manager or Liaison Nurse with at least three years of recent RN medical/surgical/ambulatory clinical experience. The role involves case management for patients hospitalized at a nearby network facility, focusing on optimal health care outcomes and appropriate resource utilization. Responsibilities include assessing patients, developing patient-centered care plans, coordinating interventions, and advocating for patient care needs. The nurse will also collaborate with healthcare professionals, monitor patient responses, and participate in program effectiveness measurement. Basic qualifications include a Bachelor's degree, Registered Nurse License (Washington), and Case Manager Certificate within 24 months of hire. Preferred qualifications include experience in utilization review, ambulatory case management, or disease management.

Fund Development Director (NLIHC)

Company: Nonprofit HR

Location: Washington DC

Posted Nov 22, 2024

NLIHC is seeking a Fund Development Director to lead their fundraising efforts, including major gifts, annual appeals, and planned giving. The position requires a strong commitment to social justice and experience with Salesforce and grant writing.

Primary Care Nurse Practitioner needed in Central Washington

Company: CompHealth

Location: Yakima, Washington

Posted Nov 22, 2024

A Family Medicine Nurse Practitioner position is available in Central Washington. The role is in an outpatient clinic setting with a Monday-Friday schedule, serving an underserved community. The ideal candidate should be comfortable treating all ages, with experience preferred. Bilingual in Spanish is a significant advantage. The position offers career growth opportunities within a large health network across the Pacific Northwest. CompHealth supports throughout the interview process, negotiating compensation, and ensuring the best offer. Benefits include profit sharing, retirement, malpractice, loan repayment, relocation assistance, and competitive pay. The annual salary range is from $114,000 to $128,000.

IT Support Technician

Company: C3 AI

Location: Washington DC

Posted Nov 22, 2024

C3ai Inc is a leading Enterprise AI software provider. They are looking for a talented IT Support Engineer to provide technical support and ensure the smooth operation of their IT infrastructure.

Administrative Assistant III

Company: Carpenter Technology Corporation

Location: Washington DC

Posted Nov 22, 2024

Dynamet Incorporated is a leading supplier of titanium alloy products, and its administrative assistant role requires 3+ years of experience and problem-solving skills. The company offers a competitive salary and comprehensive benefits package.

Account Executive, Federal Systems Integrator (Sell through)

Company: Armis

Location: Washington DC

Posted Nov 22, 2024

Armis is looking for a few of the very best people in their field to join their Ateam. The company is offering a unique opportunity with start-up culture, enterprise-level benefits, and top pay for the industry. The FSI Account Manager will have ownership of all elements of bookings growth in the territory, and the company is proud to be an equal opportunity employer.

Proposal Analyst

Company: IBM

Location: US Washington

Posted Nov 22, 2024

IBM Consulting is seeking a detail-oriented Proposal Analyst to work independently delivering accurate documents and offering critical support to Proposal Managers and diverse teams of service line and account professionals. The ideal candidate must be highly organized, capable of juggling multiple tasks in a fast-paced, deadline-driven environment, ensuring seamless coordination and timely completion of all projects.

Executive Admin Assistant

Company: NiSource

Location: Washington DC

Posted Nov 22, 2024

The job posting is for an administrative support role that provides support to three executives. The position requires strong organizational and time management skills, excellent communication skills, and the ability to maintain confidentiality. The job offers a flexible hybrid schedule and a competitive salary range.

OB GYN Physician

Company: CommonSpirit Health

Location: Tacoma, Washington

Posted Nov 22, 2024

Virginia Mason Franciscan Health, a merged system of Virginia Mason and CHI Franciscan Health, is seeking board certified/board eligible physicians for their women's health group. The group provides evidence-based women's healthcare services in Tacoma and surrounding areas, including gynecology, obstetrics, and high-risk obstetrics. They offer comprehensive pregnancy care with in-office ultrasound and Maternal Fetal Medicine support. The group operates with a 4-day work week and has access to daVinci robot surgical systems. They serve rapidly growing areas in the Puget Sound Region, offering a balance of city life and outdoor adventures.

Appian Solutions Consultant

Company: Groundswell

Location: Washington DC

Posted Nov 22, 2024

Groundswell is looking for an experienced Appian Solutions Consultant to provide integrated development and demo support for their sales efforts. The job requires 2+ years of experience with Appian solutions, strong technical design and problem-solving skills, and strong communication skills.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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