Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

English Technical Support Agent

Company: 5CA

Location: Colombia,Costa Rica,El Salvador,Guatemala

Posted Dec 18, 2025

This job posting outlines a Technical Support Agent role with international team collaboration, technical requirements, and benefits like remote work flexibility and career development opportunities.

ETL Developer (Pentaho & AWS Glue)

Company: Capstone Integrated Solutions

Location: USA

Posted Dec 18, 2025

Capstone Integrated Solutions seeks a Cloud ETL Developer with Pentaho and AWS Glue experience. The role involves converting ETL processes and working in a customer-focused, growth-oriented culture with remote work benefits.

English Customer Support Agent

Company: 5CA

Location: Indonesia,Philippines,Sri Lanka,Viet Nam

Posted Dec 18, 2025

This job posting describes a remote Customer Support Agent role with requirements for language proficiency, technical skills, and location. It outlines benefits like flexible work arrangements, international team collaboration, and professional development opportunities.

Lead Counsel - Community Trust

Company: Airbnb

Location: USA

Posted Dec 18, 2025

Airbnb seeks a legal professional to contribute to policy and safety initiatives, emphasizing innovation and global impact in a dynamic environment.

(Associate) Visual Designer

Company: Buildout

Location: USA

Posted Dec 18, 2025

The text describes Buildout as a CRE software company with a strong team and innovative solutions. It highlights a job opportunity for a designer with competitive compensation and benefits, emphasizing collaboration, growth, and a supportive work environment. The company promotes its mission to transform CRE tech and values diverse, driven teams.

Engineering Manager - Tax Platform

Company: Airbnb

Location: USA

Posted Dec 18, 2025

This job posting seeks an Engineering Manager to lead a team, collaborate with cross-functional teams, and ensure compliance with tax regulations. The role involves strategic planning, team development, and fostering an inclusive work environment.

Sr. Tax Analyst

Company: G-P

Location: Mexico

Posted Dec 18, 2025

This job description outlines a Sr Tax Analyst role focusing on international tax compliance, transfer pricing, and collaboration with global teams. It requires expertise in tax regulations and strong communication skills.

Administrative Business Partner

Company: Dropbox

Location: USA

Posted Dec 18, 2025

This job description outlines a role for an Administrative Business Partner supporting Dropbox's AI division, emphasizing proactive collaboration, operational leadership, and strategic execution. The position requires managing complex calendars, coordinating travel and events, and maintaining administrative excellence while balancing high-level priorities. Ideal candidates should demonstrate resourcefulness, adaptability, and strong communication skills in a fast-paced environment.

Senior Implementation Consultant

Company: eClinical Solutions

Location: USA

Posted Dec 18, 2025

This job posting highlights opportunities to impact healthcare through clinical data solutions, offering career growth in a fast-growing company with a strong culture and recognition as a top workplace. The role involves consulting, implementation, and collaboration with clients and teams to optimize data strategies and deliver innovative solutions.

Sales Operations Lead

Company: Airbnb

Location: USA

Posted Dec 18, 2025

This job description highlights a strategic Sales Operations Lead role at Airbnb, emphasizing cross-functional collaboration, data-driven strategies, and global impact. The position requires 10+ years of experience in sales operations and offers opportunities for influence and innovation. Airbnb's commitment to inclusion and disability accessibility is also emphasized.

Field Marketing Manager

Company: Elicit

Location: USA

Posted Dec 18, 2025

This job posting seeks a Field Marketing Manager to establish and lead Elicits field marketing function, collaborating with sales and cross-functional teams to design programs driving pipeline growth. The role requires 3.5 years of B2B marketing experience, strong project management skills, and an entrepreneurial mindset, with competitive compensation including equity and comprehensive benefits.

Senior Fullstack Product Software Engineer - DocSend

Company: Dropbox

Location: USA

Posted Dec 18, 2025

This job description outlines a Senior FullStack Product Engineer role at Dropbox's DocSend team, emphasizing responsibilities like leading projects, collaborating with cross-functional teams, and driving innovation. The position highlights opportunities for high impact and growth in a fast-paced environment with a focus on scalable solutions and AI-enabled features. Requirements include extensive experience in software engineering and specific technical skills.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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