Excellent Customer Service Skills Jobs in Washington DC

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Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

Attorney Advisor (Admin Law)

Company: Other Agencies and Independent Organizations - U.S. International Trade Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The text describes a job opening for an Attorney Advisor (Administrative Law) position in the U.S. International Trade Commission's Office of the General Counsel. The role involves assisting in the execution of Commission functions. The position is not part of the bargaining unit. Requirements include U.S. citizenship, a law degree from an ABA-accredited school, and current membership in good standing of a U.S. state or territory bar. Specific experience in areas like federal procurement, appropriations law, budget processes, fiscal law, information law, rulemaking, reporting requirements, and litigation is necessary. The role is in the Excepted Service and does not guarantee permanent Civil Service status.

Territory Manager (REMOTE- Denver, CO)

Company: Huntsman Corporation

Location: Washington DC

Posted Nov 13, 2024

Huntsman Corporation is seeking a Territory Manager to support the Polyurethanes Division in Arlington, Texas. The job involves driving wall foam sales, developing business plans, and meeting with clients to deliver value propositions.

Supervisory Program Manager (Strategic Workforce and Human Capital Planning)

Company: Legislative Branch - U.S. Capitol Police

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Nov 13, 2024

The United States Capitol Police (USCP) is dedicated to safeguarding the Congress, its members, employees, visitors, and buildings from crime, disruption, and terrorism. They ensure a secure environment for Congress to fulfill its constitutional and legislative responsibilities. To join USCP, applicants must be U.S. citizens, pass a background investigation, and complete a one-year probationary period. For the CP-14 position, candidates need at least 52 weeks of qualifying experience at the CP-13/GS-15 level, including specialized experience in program evaluation, statistical theory, Federal procurement laws, and budget operations. The application process is resume-only, and evidence of specialized experience must be clearly reflected in the resume. Additional conditions of employment include a comprehensive criminal history check, credit check, Selective Service System registration (for male applicants), a fingerprint check, and successful completion of a full field background investigation.

Assistant Director

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

This job posting is for an Assistant Director position at the Departmental Offices, Terrorism and Financial Intelligence - Office of Foreign Assets Control (OFAC)- Office of Global Targeting (OGT). The role involves heading a division, ensuring thoroughness in sanctions and reconsideration investigations, and working with senior managers. Key requirements include U.S. citizenship, a background investigation, and compliance with federal ethics laws. Specialized experience is needed, including preparing evidentiaries, conducting investigations, working with senior managers, and managing a diverse staff. The position offers competitive salaries, bonuses, flexible work schedules, and a comprehensive benefits package.

Physical Security Specialist #5447

Company: Legislative Branch - Senate

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Nov 13, 2024

The Senate Sergeant at Arms is advertising for a Physical Security Specialist. The job requires 3-5 years of security project management experience, knowledge of intrusion detection systems, and ability to adjust security systems for multiple requirements. The role involves being available for sudden recall in response to emergencies and deployment to alternate locations for up to 30 days. A Top Secret U.S. Government security clearance is required, and the applicant must be a U.S. citizen. The position offers a comprehensive benefits package as part of a U.S. government career.

Administrative Support Assistant (CYS) (Developmental) NF-02/03

Company: Department of the Army - Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Nov 13, 2024

The text describes a job opening at CYS Cascade School Age Center on Joint Base Lewis-McChord, WA. The position is flexible with no minimum work week but is not eligible for benefits. The pay rate for NF-02 is $18.98 - $24.67 per hour, and for NF-03, it's $49,400 to $71,366 per year or $23.67 - $34.20 hourly. The job requires applicants to be 18 or older, pass background checks, and have health assessments. NF-02 requires office experience and proficiency in Microsoft Office, while NF-03 requires a year of experience in a professional office setting, strong customer service skills, and knowledge of grammar and composition. The job does not have an education requirement. The area of consideration is within the local commuting area of Joint Base Lewis-McChord, WA. No allowances or PCS costs are authorized, but Sunday premium and night differential may be authorized.

Parking Operations Specialist (Part-Time) #780

Company: Legislative Branch - Senate

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Nov 13, 2024

The Senate Sergeant at Arms is recruiting for a Part-Time Parking Operations Specialist. The job involves issuing permits, answering phones, data entry, and processing TranSAAct requests. The role requires ability to operate Segway, drive vehicles, and communicate effectively with Congressional staff. A high school diploma or GED is required. The position necessitates onsite presence during government shutdowns, inclement weather, holidays, and late night sessions. It offers a comprehensive benefits package as part of a U.S. government career.

Capture/Marketing Coordinator

Company: Astor & Sanders Corp

Location: Washington DC

Posted Nov 13, 2024

Astor amp Sanders Corporation is seeking a CaptureMarketing Coordinator to work in a hybrid role with 23 days onsite in McLean, VA. The role involves managing media and marketing tools, coordinating schedules and events, and providing administrative and operational support.

Parking Operations Specialist #757

Company: Legislative Branch - Senate

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Nov 13, 2024

The Senate Sergeant at Arms is advertising for a Parking Operations Specialist. The job involves issuing permits, answering phones, processing TranSAAct requests, data entry, and issuing Senate plates and placards. The role may require filling in for Administrative Specialists, Permit Issuance Specialists, and Enforcement Specialists. The position necessitates a valid driver's license with at least two years of experience, a good driving record, and the ability to operate moderate to large machinery. The role is considered excepted during government furloughs and requires onsite presence during government sessions, including holidays and late night sessions.

Assistant Business Manager NF-03

Company: Department of the Army - Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Nov 13, 2024

This job posting is for a management position at Texas Roadhouse located at Joint Base Lewis-McChord, Texas. The role requires experience managing a high volume, full-service casual dining restaurant, with a preference for experience managing 30-50 employees and in Local Store Marketing. A Texas Roadhouse Mange in Training (MIT) certificate or equivalent is highly desirable. The position necessitates a one-year probationary period, satisfactory completion of pre-employment checks, including a Tier 1 background investigation, and obtaining a Food Protection Manager Certification within the first six months. The role is not eligible for PCS costs, and incentives or bonuses are not provided. The position is a pay-banded role, with potential for Sunday premium pay and night differential.

Attorney Advisor (Admin Law)

Company: Other Agencies and Independent Organizations - U.S. International Trade Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

This job posting is for an Attorney Advisor (Administrative Law) position in the U.S. International Trade Commission, Office of the General Counsel. The role involves assisting in the execution of Commission functions, specifically in Employment and Labor. The position requires U.S. citizenship, successful background investigation, Financial Disclosure Statement submission, active Bar membership, and potential Selective Service registration. A J.D. or LL.B degree from an ABA-accredited law school is mandatory, along with specific years of legal experience in areas like Federal civilian personnel law, employment law, and administrative litigation. The position is excepted service, not permanent civil service, and offers a comprehensive benefits package.

Human Resources Business Partner III

Company: Legislative Branch - Senate

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Nov 13, 2024

The Senate Sergeant at Arms is advertising for a Human Resources Business Partner III position. The job requires at least 8 years of HR experience, strong influencing skills, proficient coaching, analytical skills, and ability to conduct personnel investigations. A Bachelor's degree in HR or related field is necessary. The agency offers a comprehensive benefits package and is an equal opportunity employer.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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