Excellent Customer Service Skills Jobs in Washington DC

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Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

Interconnection Engineer III

Company: Nexamp

Location: Washington DC

Posted Oct 05, 2024

Nexamp is seeking a detailed-oriented Interconnection Engineer III to join their team. The role involves managing utility interconnection applications, providing technical support, and collaborating with internal teams to develop and commission commercial and industrial renewable designs.

Beauty Sales Consultant

Company: CVS Health

Location: Washington, DC

Posted Oct 05, 2024

CVS Health is seeking a sales-oriented Beauty Sales Consultant to join their beauty retail division. The role involves providing top-notch client experience, engaging in personalized sales service, and building lasting relationships. The consultant will be expected to be a brand expert, answer customer questions with product knowledge, and participate in company sales programs. The position requires a flexible schedule, manual dexterity, and the ability to perform ear-piercing services. Preferred qualifications include prior beauty sales experience, current knowledge of beauty products, and a strong passion for beauty. The pay range is $17.50 - $22.75, and the company offers a range of benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and PTO.

Director of Platform & Infrastructure Cybersecurity Engineering

Company: Workday

Location: Washington DC

Posted Oct 04, 2024

Workday is a company that values its employees and prioritizes their happiness and development. The company has a culture that is driven by its values and is committed to making a positive impact on the world.

General Surgeon (1.0 FTE)

Company: Commonspirit Health

Location: Federal Way, Washington

Posted Oct 05, 2024

Virginia Mason Franciscan Health, formed by the merger of Virginia Mason and CHI Franciscan Health, is committed to delivering high-quality care and exceptional patient experience. The new health system, with nearly 300 sites of care including 11 hospitals and nearly 5000 physicians, aims to make a greater impact on community health. A General Surgeon position with robotic experience is available at Franciscan Surgical Associates in Federal Way, Washington. The role offers a competitive compensation model, comprehensive benefits, and a weekday clinic and OR schedule mix. Qualifications include a Medical Degree, Board Certification (ABS), Washington State Medical License, DEA, stable work history, and excellent clinical outcomes. The pay range is $184.90 - $224.50.

Product Manager Mainframe Modernization (Adabas & Natural)

Company: Software AG

Location: Washington DC

Posted Oct 05, 2024

Software AG is a company that simplifies the connected world by helping organizations become a truly connected enterprise. They are looking for a COBOL mainframe modernization specialist to drive the product strategy and adoption in the market.

Cyber Network Defense Analyst - 10 Years experience

Company: BCMC

Location: Washington DC

Posted Oct 04, 2024

BCMC is seeking Cyber Network Defense Analysts with Cloud Forensics experience to support a critical customer mission. The team provides advanced technical assistance, proactive hunting, and rapid incident response.

Senior Account Executive

Company: MiQ Digital

Location: Washington DC

Posted Oct 04, 2024

MiQ is a global programmatic media partner seeking a Senior Account Executive to join their sales department. The role involves delivering against fiscal and strategic objectives, forging relationships with marketing agencies and brands, and communicating clearly with stakeholders. The company offers a welcoming culture, competitive benefits, and opportunities for growth and development.

Anesthesiologist (0.8 FTE)

Company: Commonspirit Health

Location: Tacoma, Washington

Posted Oct 05, 2024

Virginia Mason Franciscan Health, formed by the merger of Virginia Mason and CHI Franciscan Health, is recruiting an anesthesiologist for St. Joseph Medical Center in Tacoma, WA. The center is a level II trauma regional medical center with 385 beds, offering procedures in OB, thoracic, vascular, general surgery, orthopedics, trauma, and ENT. Benefits include medical/dental/vision insurance, retirement plans, relocation assistance, life insurance, disability programs, time off, and more. The employer is an equal opportunity/affirmative action employer, offering CME and expense reimbursement. Qualifications include ACGME Accredited Anesthesiology Residency, Board Certified Anesthesiology (ABA) or eligibility, State of Washington Medical License, and ability to obtain a DEA with full prescriptive authority.

Pharmacy Intern

Company: CVS Health

Location: Fort Washington, PA

Posted Oct 05, 2024

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and a chance to make a significant impact in healthcare. The role involves working closely with a licensed pharmacist, ensuring patient safety, and delivering exceptional care. The intern will be responsible for managing patient care programs, leading with empathy, and collaborating with the team to improve healthcare. The ideal candidate should possess strong communication skills, be enrolled in an ACPE accredited college of pharmacy, and have relevant work experience.

BPA Manager (d/f/m), ComOps AT

Company: Novartis

Location: Washington DC

Posted Oct 05, 2024

The job description is for a Business Partner at Sandoz, a global leader in sustainable Generic and Biosimilar medicines. The role involves providing business analysis, managing strategies, and leading cross-functional initiatives. The company is committed to diversity and inclusion and offers a competitive salary and benefits package.

Aftermarket Zone Manager - Philadelphia/DC

Company: Ford Motor Company

Location: Washington, DC / Remote

Posted Oct 04, 2024

The job description outlines a position for an Aftermarket Zone Manager (AZM) at Ford Motor Company. The AZM will coordinate activities to maintain and drive incremental growth of the Motorcraft Brand through Ford Authorized Distributors (FADs) within their zone. The role involves building strong business relationships with Motorcraft Warehouse Distributors and Bulk Oil Distributors, driving Motorcraft parts sales, conducting training, and managing account relationships. The position requires 80% field travel and a Bachelor's Degree or equivalent work experience. Preferred qualifications include strong business acumen, project management skills, and interpersonal skills.

2025 Cloud Native Developer Undergrad Intern

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 05, 2024

The Aerospace Corporation is hiring a Cloud Native Developer Undergrad Intern to work on cloud native applications, data analysis pipelines, and platforms. The company is committed to providing an inclusive and diverse workplace and offers a competitive compensation package.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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