Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

Intermediate Backend Engineer (Go), Verify: CI Functions Platform

Company: GitLab

Location: Canada,Netherlands,UK

Posted Dec 23, 2025

This job description outlines a role as an Intermediate Backend Engineer focused on rearchitecting GitLab Runner for large-scale CICD operations and building foundational platforms for CI Functions. The position emphasizes collaboration with cross-functional teams, technical design, and solving real-world scaling challenges. Key requirements include expertise in Go, distributed systems, containerization technologies, and cloud-native infrastructure.

Senior Technical Program Manager - Security

Company: Webflow

Location: Argentina

Posted Dec 23, 2025

Webflow seeks a Security Technical Program Manager to lead their security initiatives, emphasizing collaboration across teams, vulnerability management, and operational maturity. The role requires technical expertise, cross-functional coordination, and experience with security frameworks. The company highlights values like trust, creativity, and equity, offering benefits such as equity, health coverage, and remote work flexibility.

Senior Software Engineer - Identity & Security Products

Company: Twilio

Location: USA

Posted Dec 23, 2025

Twilio seeks a Senior Software Engineer to design and build secure identity solutions. Responsibilities include system development, collaboration, and mentorship. The role offers competitive pay and remote work.

HCC Medical Coder

Company: Guidehouse

Location: Remote

Posted Dec 23, 2025

This job posting describes a Medical Coder Specialist role with requirements for 5+ years experience, AAPC credentials, and Risk Adjustment coding skills. It outlines responsibilities including data validation, coding accuracy, and provider communication, along with a salary range of $510k-$850k and comprehensive benefits including medical insurance, retirement plans, and professional development opportunities.

Intermediate Backend Engineer (Ruby on Rails) - Analytics Instrumentation

Company: GitLab

Location: APAC,Canada,EMEA,Netherlands,UK

Posted Dec 23, 2025

This role involves developing backend analytics services and APIs for GitLab's product, requiring expertise in Ruby on Rails and collaboration with cross-functional teams.

Technical Support Engineer - Italian Speaking

Company: Twilio

Location: Ireland

Posted Dec 23, 2025

This job posting highlights Twilio's commitment to excellent customer service and award-winning billing support. The role involves technical support, process improvement, and team collaboration, with qualifications emphasizing customer focus, technical communication, and Italian language proficiency. The position offers remote work in Ireland with competitive benefits.

Senior Account Executive

Company: Twilio

Location: Singapore

Posted Dec 23, 2025

This job posting seeks a Senior Account Executive for Twilio's Enterprise Sales team, emphasizing new business acquisition, technical solutions selling, and cross-functional collaboration. The role requires 8+ years of enterprise sales experience and offers remote work with a Singapore base, along with competitive benefits.

Market Development Executive III

Company: Insight

Location: USA

Posted Dec 23, 2025

Insight seeks a Market Development Executive III with infrastructure sales experience. The role offers remote flexibility, a $250k-$300k salary, and career growth opportunities within a Fortune 500 company known for innovation and employee benefits.

Mobile Front End Engineer

Company: Oddball

Location: USA

Posted Dec 23, 2025

Oddball seeks a Mobile Front End Engineer to develop impactful federal software. The role involves collaborating on interfaces, data endpoints, and Agile teams. Benefits include remote work, stipend, and comprehensive benefits.

Associate Vice President - Digital (Political)

Company: MissionWired

Location: USA

Posted Dec 23, 2025

MissionWired emphasizes creating revolutionary fundraising strategies with a positive impact on the world, showcasing success in converting billions in donations and working with global nonprofits. They prioritize innovation, social change, and diversity, offering competitive benefits and opportunities to drive impactful campaigns.

Principal Software Engineer - Request Team

Company: Saviynt

Location: USA

Posted Dec 23, 2025

Saviynt's AI-powered identity platform helps organizations manage access to applications and data while enhancing security and reducing compliance costs. The company emphasizes innovation in enterprise identity solutions and offers a dynamic work environment with growth opportunities for software engineers. Job requirements include expertise in cloud platforms, security principles, and AI tools, with competitive compensation.

Sr. Principal Security Engineer | Architect

Company: ExtraHop

Location: USA

Posted Dec 23, 2025

The text describes a senior security architect role with responsibilities in network detection, threat hunting, and product development. It outlines qualifications, preferred skills, and a competitive salary range of $190,000-$220,000 per year.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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