Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

Sr. Principal Hardware Engineer

Company: ExtraHop

Location: USA

Posted Dec 23, 2025

This job posting outlines responsibilities for a hardware technical leader role, including collaboration with teams, hardware innovation, and requirements definition. Required qualifications emphasize expertise in NDR, enterprise hardware design, and programming languages. The salary range is specified as $190k-$220k annually.

Engineering Manager - Database Reliability, Scalability & Operations

Company: GitLab

Location: USA

Posted Dec 23, 2025

This role involves leading the Database Reliability team at GitLab, focusing on PostgreSQL scalability, operational excellence, and collaboration across teams. The position offers a competitive salary range of $131,600 to $282,000.

Cloud Engineer - Talent Pipeline

Company: Atmosera

Location: USA

Posted Dec 23, 2025

Atmosera seeks a Cloud Engineer with Azure expertise to design and maintain cloud solutions. The role offers competitive compensation, benefits, and remote work flexibility. The company emphasizes innovation, security, and professional growth while highlighting its commitment to diversity and employee well-being.

Global Head of Specialist Solutions Architecture - Money Management

Company: Stripe

Location: USA

Posted Dec 23, 2025

Stripe seeks a Global Head of Specialist SA for Money Management, leading a high-performing team to drive financial services innovation and growth. The role emphasizes strategic leadership, technical expertise in embedded finance, and shaping product roadmaps to empower businesses with global payment solutions.

Math Producer

Company: Brilliant

Location: USA

Posted Dec 23, 2025

Brilliant promotes an innovative approach to education with interactive learning, emphasizes a healthy business model, and highlights competitive compensation, benefits, and a collaborative culture. The company seeks passionate educators to redefine education through creative problem-solving experiences.

Senior Product Marketing Manager

Company: Checkly

Location: USA

Posted Dec 23, 2025

Checkly seeks a Senior Product Marketing Manager for a fully remote role, emphasizing async-first work and global collaboration. The position involves scaling product marketing strategies, with competitive compensation and flexible benefits.

Senior Financial Reporting Analyst

Company: Kraken

Location: USA

Posted Dec 23, 2025

Kraken promotes its mission-driven approach to crypto innovation, emphasizing global adoption, financial freedom, and industry-leading security. The text highlights team expertise, remote work opportunities, and compliance-focused roles while celebrating diversity and merit-based hiring.

Account Executive - Small Business

Company: HubSpot

Location: USA

Posted Dec 23, 2025

This job posting outlines a Growth Specialist role at HubSpot with responsibilities in sales, business growth, and team collaboration. It highlights competitive compensation, benefits, and opportunities for career advancement.

Director of Strategy and Planning

Company: Grafana Labs

Location: USA

Posted Dec 23, 2025

This job posting seeks a Director of Strategy & Planning for Grafana's GTM organization, requiring expertise in growth strategies, data-driven decision making, and cross-functional collaboration. The role involves operational planning, strategic opportunity evaluation, and system optimization. Key qualifications include experience in sales strategy, analytical skills, and familiarity with BI tools. Compensation includes competitive earnings and RSUs.

Principal Software Development Engineer - Maps

Company: Mapbox

Location: USA

Posted Dec 23, 2025

Mapbox is a leading platform for location-aware businesses, offering innovative mapping solutions and partnerships. They seek a Principal Software Engineer to drive technical excellence and AI strategies while maintaining high standards for product quality and customer focus.

Machine Learning Manager - Notifications Relevance

Company: Reddit

Location: USA

Posted Dec 23, 2025

Reddit seeks an Engineering Manager to lead their Notifications Relevance team, focusing on enhancing user engagement through advanced machine learning systems. The role involves managing a team, optimizing algorithms, and driving user retention with competitive benefits.

Intermediate Fullstack Engineer (Ruby/Vue.js) - Growth

Company: GitLab

Location: EMEA,Netherlands,UK

Posted Dec 23, 2025

This role emphasizes shaping user experiences through fullstack engineering and analytics, focusing on growth metrics and collaboration with cross-functional teams to enhance product adoption and retention. It highlights opportunities for impactful work, remote collaboration, and contributing to scalable solutions.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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