Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Tax Reporting Manager

Company: Macquarie Group Limited

Location: New York, NY

Posted Jul 31, 2025

You will work closely with various divisions and have the opportunity to become a technical resource within Tax Reporting.

Field Solutions Architect, Generative AI Technologies, Google Cloud

Company: Google

Location: New York, NY

Posted Jul 31, 2025

Master's degree in Computer Science, Engineering, or a related technical field. Coordinate regional field enablement with leadership and work with product and…

Information Security Analyst

Company: Santander US

Location: New York, NY

Posted Jul 31, 2025

Bachelor's Degree or equivalent work experience: Computer Science, Engineering or Information Technology Management, or equivalent field.

Registered Nurse - Ambulatory (Ob/Gyn)

Company: Northwell Health

Location: Forest Hills, NY

Posted Jul 31, 2025

11.Participates in patient and family education; provides patient with an explanation of his/her condition as indicated; communicates assessment data in an…

Journeyman Electrician

Company: Yorkville Repairs & Contracting LLC

Location: New York, NY

Posted Jul 31, 2025

Read and interpret electrical layouts, finish plans, and spec sheets Troubleshoot electrical issues during demolition, rough-in, and finishing phases Perform…

Executive Chef, Lincoln Ristorante

Company: Delaware North

Location: New York, NY

Posted Jul 31, 2025

Culinary Arts degree or certification preferred; ServSafe and Food Safety Handler certifications required. Flexible schedule to meet the demands of a dynamic,…

Customer Service Representative: Contact Lens

Company: SUNY College of Optometry

Location: New York, NY

Posted Jul 31, 2025

We are seeking talented and enthusiastic individuals to engage with our patients and serve as a primary contact and welcoming first impression for our patients…

Staff Accountant

Company: LHH Recruitment Solutions

Location: Redwood City, CA

Posted Jul 31, 2025

Bachelor’s degree in Accounting, Finance, or a related field. Collaborate with teams to support manufacturing or service operations.

Security Officer

Company: Hotel 57

Location: New York, NY

Posted Jul 31, 2025

Assist guests to their rooms or assist guest’s w/entry into their rooms according to hotel standards. High School diploma or equivalent and/or experience in a…

Data Analyst I - Medical Education

Company: Mount Sinai Health System

Location: New York, NY

Posted Jul 31, 2025

Collaborate with the Assessment and Evaluation Team on the design, analysis, and reporting of annual medical student surveys using various surveying tools and…

Customer Service Representative

Company: A&M quality auto service

Location: Bronx, NY

Posted Jul 31, 2025

The ideal candidate will possess strong communication skills, be proficient in data entry, and have experience in a call center environment.

Security Guard (F-80 required)

Company: SINGLE SOURCE SECURITY LLC

Location: New York, NY

Posted Jul 30, 2025

Valid security guard license required prior to assignment. Proven experience in a supervisory or leadership role, preferably in a security-related field.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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