Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Security Officer - Tech Headquarters - Midtown

Company: Allied Universal

Location: New York, NY

Posted Jul 30, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Speciality Care Member Engagement Associate

Company: Spring Health

Location: New York, NY

Posted Jul 30, 2025

Make a high volume of outbound calls to members who have completed screenings or may benefit from Specialty Care Programming.

Security Officer - Corporate Office - Midtown, Manhattan

Company: Allied Universal

Location: New York, NY

Posted Jul 30, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Graphic Designer, Mass Appeal New

Company: Sony Music Entertainment

Location: New York, NY

Posted Jul 30, 2025

Supporting the head of design and broader creative team by contributing to creative brainstorming sessions and refining design concepts.

Security Guard - Wards Island Housing Facility

Company: Allied Universal

Location: New York, NY

Posted Jul 30, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Software Engineer II

Company: Etsy

Location: Brooklyn, NY

Posted Jul 30, 2025

Contribute at all levels; from front-end (HTML, CSS, JS, and relevant frameworks), to API design and back-end (PHP, MySQL, BigQuery).

Staff Accountant

Company: Soho House & Co.

Location: New York, NY

Posted Jul 30, 2025

The Experienced Staff Accountant for Soho House is responsible for transactional finance initially including, but not limited to journal entries, intercompany…

Clinical Review Nurse - Prior Authorization

Company: Fidelis Care

Location: New York, NY

Posted Jul 30, 2025

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time…

Security Guard - Midtown Housing Facility

Company: Allied Universal

Location: New York, NY

Posted Jul 30, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Associate - Business Analyst

Company: Morgan Stanley

Location: New York, NY

Posted Jul 30, 2025

Experience in financial services field, with emphasis on banking and deposits. Minimum BS degree in Computer Science, Engineering or a related field.

ELECTRICIAN, FULL TIME (35-40 HOURS) FACILITIES WEST COAST DITRICT

Company: Navy Exchange Service Command

Location: National City, CA

Posted Jul 30, 2025

Troubleshoots installs maintains and repairs electrical wiring systems related switches switch gear distribution panels and outlet boxes circuits as well as…

Graphic Designer/Video Editor

Company: Mockins

Location: Brooklyn, NY

Posted Jul 30, 2025

Collaborate closely with the marketing team to develop campaign concepts, creative strategies, and content calendars. *Monday - Thursday:* 9:00 AM - 6:00 PM.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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