Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Customer Success Engineer

Company: Nexthink

Location: Other US Location

Posted Jan 21, 2025

Nexthink, a leader in digital employee experience management software, seeks a Customer Success Engineer with 23+ years of experience in the SaaS industry. The role involves supporting the growth of the Nexthink business globally, driving adoption of the Infinity Platform, and building executive relationships. The successful candidate will work closely with customers in the sub 150k ARR segment, focusing on onboarding, increasing user adoption, retention, and satisfaction. They will also collaborate with various Nexthink functions to drive positive customer outcomes and identify opportunities for expansion. The role requires a technical background, strong business acumen, and excellent communication skills.

Finance Controller

Company: Dr. Reddy’s Laboratories

Location: Other US Location

Posted Jan 21, 2025

Dr Reddys Laboratories Ltd is seeking a Lead Accountant with 3-5 years of experience to manage the month-end close process, prepare financial statements, and ensure compliance with IFRS and SOX standards. The role involves leading the month-end close process, preparing workings for interco expense cross charges, and maintaining review evidence for audits. The ideal candidate should have a strong foundation in accounting, familiarity with SAP, and excellent communication skills.

Account Manager

Company: Exotic Automation & Supply

Location: Other US Location

Posted Jan 21, 2025

Exotic is seeking an Account Manager for their Jackson MI location. The role involves developing and maintaining customer relationships, creating account and territory plans, identifying new customer needs, managing sales and gross margin, negotiating premium margins, and executing customer visitation. The ideal candidate should have a Bachelor's degree, 3+ years of sales experience, strong sales and negotiation skills, computer literacy, and a valid driver's license. They must also be available for 24-hour customer support and maintain a clean, safe vehicle.

Software Engineer / Tech Leader

Company: QIMA

Location: Other US Location

Posted Jan 21, 2025

QIMA is a global company offering smart solutions for product quality assurance, serving over 30,000 clients in the consumer products, food, and life sciences industries. They are developing a Food Certification platform to streamline the certification process and ensure food products meet quality, safety, and sustainability standards. The IT department, using cutting-edge technologies, is the core of their operations. They are seeking an experienced Java developer with expertise in Spring Boot, Angular, and cloud services to work in an Agile environment, ensuring code quality, performance, and scalability.

Commercial Lines Associate Account Manager

Company: World Insurance Associates LLC

Location: Other US Location

Posted Jan 21, 2025

World Insurance Associates, founded in 2011, is a rapidly growing insurance broker in the US with over 2200 employees in 260 offices. They specialize in personal and commercial insurance, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. The company is seeking a Commercial Lines Account Manager with at least two years of experience, a Property & Casualty License, and strong administrative and computing skills. The position involves managing a book of Commercial Lines Property & Casualty Insurance business, growing client loyalty, handling renewals, service requests, claims, billing, and new policies. The base salary ranges from $48,000 to $54,000, and the company offers a competitive benefits package and variable pay programs.

Credit Risk Analyst

Company: Frasers Group

Location: Other US Location

Posted Jan 21, 2025

Frasers Group, a global retailer of sports, premium, and luxury brands, is seeking a Credit Risk Analyst. The role involves assessing credit risk lending strategies, producing MI, and maintaining stakeholder relationships. The ideal candidate should have retail or financial services experience, coding skills, and strong analytical abilities. Frasers Group offers a positive colleague experience with various benefits, including recognition programs, bonuses, and wellbeing initiatives.

APJ Marketing Head

Company: Arista Channels

Location: Other US Location

Posted Jan 21, 2025

Arista Networks, a leading company in data-driven client-to-cloud networking, is seeking a dynamic marketing leader for the Asia Pacific region. The ideal candidate will develop and implement regional marketing strategies, drive demand generation, enhance brand visibility, and manage digital marketing, channel marketing, event marketing, and cross-functional collaboration. The role requires 10+ years of marketing experience in a B2B technology environment, expertise in at least two of the mentioned marketing areas, and a proven track record of working across multiple time zones and cultures in the Asia Pacific region.

People Development Specialist (f/m/d)

Company: Umdasch Group AG

Location: Other US Location

Posted Jan 21, 2025

The Umdasch Group, a 150-year-old company, seeks a People Development Specialist to support global strategies in performance management, succession planning, and talent development. The role involves collaboration with divisional HR teams, data analysis, and facilitating workshops. The ideal candidate should have a degree in HR or related field, 35+ years of experience, strong communication skills, and proficiency in English and German. The position offers an inspiring environment, potential for operational management, and a salary in line with market standards, starting at EUR 49,000 annually.

Lead, Sales Operations

Company: Grab Holdings

Location: Other US Location

Posted Jan 21, 2025

Grab, Southeast Asia's leading superapp, is seeking a Sales Operations and Analytics professional with 6+ years of experience in Adtech, SaaS, and B2B environments. The role involves collaborating with various teams to create strategies, processes, and targets that support Grab's sales teams. The successful candidate will lead end-to-end execution of country market planning, business reviews, and drive data-informed business decisions. They will also maintain the integrity of sales and customer data, enforce pricing policies, and work on process improvement. Grab offers a comprehensive benefits package and is committed to building an inclusive and equitable workplace.

Client Account Administrator

Company: Lane Valente Industries

Location: Other US Location

Posted Jan 21, 2025

Lane Valente Industries, a leading international construction and facility maintenance company, is seeking a Client Account Administrator. The role involves working with the Client Account Management and Information Management Teams, tracking project progress, developing quotes, and communicating with internal and external teams. The ideal candidate should have excellent communication and interpersonal skills, be proactive and independent, and proficient with Microsoft Office Suite. Benefits include medical and dental insurance, paid vacations, and a 401k retirement plan with a generous company match.

Commercial Lines Account Manager

Company: World Insurance Associates LLC

Location: Other US Location

Posted Jan 21, 2025

World Insurance Associates, founded in 2011, is a rapidly growing insurance broker in the US with over 2200 employees in 260 offices. They specialize in personal and commercial insurance, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. The Commercial Lines Account Manager role involves managing a high volume of insurance business, growing client loyalty, handling renewals, service requests, claims, billing, and new policies. The ideal candidate should have a Bachelor's degree, at least three years of Commercial Account Management experience, a Property & Casualty License, strong administrative and computing skills, and the ability to work independently and in a team. The base salary for this position in California ranges from $55,000 to $60,000. World Insurance Associates is an equal opportunity employer.

Management Trainee (MT) Program

Company: Expeditors

Location: Other US Location

Posted Jan 21, 2025

Expeditors, a global logistics company, offers a one-year Management Trainee (MT) program for enthusiastic individuals. The program includes structured training, mentorship, exposure to various business aspects, and career advancement opportunities. Successful candidates are typically offered supervisory positions. The company values its employees, providing excellent benefits, organic growth, and a positive work environment. Applicants should send a CV and responses to five questions by February 12, 2025.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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