Excellent Customer Service Jobs in Remote

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Looking for Excellent Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Remote area.

OpenSSF Securing Repositories Working Group Technical Writer

Company: The Linux Foundation

Location: Remote

Posted Jan 27, 2025

The OpenSSF Securing Repositories Working Group is hiring a technical writer to create guidance on deleting previously published packages from software repositories. The role involves researching, drafting, and responding to community feedback. The contractor will report to Linux Foundation Staff and work for 2 months with a salary of $4000 USD. Qualifications include strong technical writing skills, experience with opensource projects, knowledge of software package management, research and analysis skills, proficiency with GitHub, and excellent communication and organizational skills.

Sales Relationship Manager - West Coast

Company: StarCompliance

Location: Remote

Posted Jan 27, 2025

StarCompliance is a user-friendly platform that simplifies regulatory compliance for enterprise financial institutions. The Relationship Manager role involves cultivating strong client relationships, managing client operating environments, and driving revenue growth. The ideal candidate should have sales experience in a SaaS business, excellent communication skills, and the ability to identify new business opportunities. A background check is required due to the sensitive nature of the work.

QA Automation Engineer - Forms

Company: Formstack

Location: Remote

Posted Jan 27, 2025

Formstack, a remote-first company, is seeking a QA Automation Engineer to join their Forms team. The role involves collaborating with Development and Product teams to ensure high-quality releases. The ideal candidate will have 3+ years of experience in test automation, proficiency in Cypress, and experience working remotely across multiple time zones. They will be responsible for building new testing systems, improving existing ones, and creating integration tests. Formstack offers competitive benefits, including health plans, flexible PTO, and opportunities for professional growth.

Senior Software Developer - Envysion (Device)

Company: Motorola Solutions

Location: Remote

Posted Jan 27, 2025

Motorola Solutions is a global company focused on public safety and enterprise technologies, including critical communications, video security, and command center solutions. They are seeking a Software Engineer to join their growing organization. The role involves developing highly scalable cloud-based applications, designing integrations with security devices, enhancing product features, and ensuring high uptime and reliability. The ideal candidate should have 4+ years of software development experience, 3+ years with technologies like ONVIF or MQTT, 3+ years with Linux, 2+ years in a cloud-hosted environment, and 1+ year with IoT technologies. JavaScript development skills and knowledge of video or media technologies are a plus.

Staff Machine Learning Engineer

Company: KUNGFU.AI

Location: Remote

Posted Jan 27, 2025

KUNGFUAI is a management consulting and engineering firm specializing in AI. They empower CEOs and senior executives to leverage AI for competitiveness. Their expert team delivers AI strategy and production-grade solutions, standing apart for their quick, safe, and responsible implementation. The role involves designing and developing machine learning models, conducting experiments, making system-level architecture decisions, and leading project teams. The ideal candidate has extensive experience in building, designing, and deploying machine learning systems, proficiency in Python, and excellent interpersonal skills. The position offers a competitive salary, company stock, top-tier health benefits, and a remote work setup. KUNGFUAI values an inclusive culture, innovation, openness, and caring, and is committed to using AI for good.

Managed Services Solutions Executive

Company: CDW

Location: Remote

Posted Jan 27, 2025

CDW, a leading technology solutions provider, is seeking a Managed Services Solutions Executive. The role involves developing and executing strategic sales plans, identifying new business opportunities, and fostering close collaboration with internal teams. The ideal candidate should have a Bachelor's degree in business, computer science, or a related technical field, and at least five years of experience selling managed services, cloud-based services, or outsourcing solutions. The position offers a fixed pay with variable compensation, uncapped commission, and a positive work environment with opportunities for professional growth.

Campaigns Director

Company: Indivisible Project

Location: Remote

Posted Jan 27, 2025

Indivisible is seeking a Campaigns Director to lead nonpartisan campaigns focusing on network education and organizing in solidarity with communities under threat. The ideal candidate will have a proven history in program development, people management, and a deep commitment to racial equity. The role involves campaign strategy, project management, and communication, with responsibilities including leading campaign development, overseeing project management, and providing training resources. Required qualifications include organizing/program experience, campaign leadership, management skills, program development experience, communication skills, commitment to values, adaptability, and DEI expertise.

Staff Accountant - Remote

Company: DAS Health

Location: Remote

Posted Jan 27, 2025

DAS Health, a leading provider of Health IT and management solutions, is seeking a full-time Staff Accountant. The role involves managing daily accounting tasks, reconciling data, and assisting in financial statement preparation. Requirements include a bachelor's degree in Accounting, 13 years of professional finance/accounting experience, and proficiency in Microsoft Excel. DAS Health offers competitive pay, flexible time off, continued education reimbursements, and company-paid health benefits.

Customer Success Manager DACH

Company: Kolsquare I B Corp

Location: Remote

Posted Jan 27, 2025

Kolsquare is a SaaS software solution designed for marketing professionals to manage KOL (Key Opinion Leader) marketing campaigns. The company offers advanced technologies like Big Data, AI, and Machine Learning to help businesses form genuine partnerships with over 15 million KOLs across various social media platforms. Kolsquare's mission is to empower everyone with the potential of KOL Marketing, aiming to positively impact the world. The Customer Success Manager role involves building long-term relationships, retaining customers, preventing churn, driving revenue growth, and collaborating with cross-functional teams. The ideal candidate should have proven experience in Customer Success Management, strong soft skills, and a passion for digital marketing and influencer marketing.

Senior Software Developer - Envysion (Device)

Company: Motorola Solutions

Location: Remote

Posted Jan 27, 2025

Motorola Solutions, a global company, is seeking a Software Engineer for its Envysion division. The role involves developing scalable cloud-based applications, integrating with security devices, enhancing product features, and ensuring high uptime and reliability. The ideal candidate should have 4+ years of software development experience, proficiency in Linux, and experience with cloud environments like AWS or Azure. JavaScript skills and knowledge of video technologies are a plus. The company offers competitive benefits and an inclusive culture.

Design Engineer

Company: Bitwise Asset Management

Location: Remote

Posted Jan 27, 2025

Bitwise, a firm with a track record of excellence in managing crypto assets, is expanding and seeking an experienced web engineer. The company, known for its unparalleled client support and deep access to the crypto ecosystem, is looking for someone with 3+ years of experience in designing high-quality web experiences. The role involves designing and coding web experiences, collaborating with different teams, and making technical decisions. Bitwise offers competitive compensation, equity, health insurance, flexible spending accounts, paid parental leave, life insurance, disability plans, a 401K plan, unlimited PTO, company-funded holidays, office spaces in San Francisco and New York, meals and snacks, a paid company cell phone or stipend, and a Bitwise Buddy Program. The company is an equal opportunity employer committed to building a diverse team.

Robotic Process Automation (RPA) Technical Lead

Company: Privia Health

Location: Remote

Posted Jan 27, 2025

Privia Health is hiring an RPA Technical Lead to oversee an Agile team in designing, developing, and deploying Robotic Process Automation (RPA) software systems. The ideal candidate should have 7+ years of IT development experience, 3+ years of Technical Lead experience, and 2+ years of UI Path experience. The role involves leading an agile team, mentoring developers, and ensuring efficient integration of programming deliverables. The salary range is $111,000 - $138,000 in base pay, exclusive of bonuses and benefits. Privia Health is committed to fostering a diverse and inclusive work environment.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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