Excellent Customer Service Jobs in USA
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Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.
AWS Alliance Manager
Company: Graylog, Inc
Location: USA
Posted Jan 30, 2025
Graylog, a renowned centralized log management and Security Information Event Management (SIEM) provider, is seeking an AWS Alliance Manager. The role involves driving growth within the AWS ecosystem, building strategic relationships with AWS and its partner network, and increasing customer adoption. The ideal candidate should have extensive experience in partner sales alliances or business development roles in the cybersecurity industry, thorough knowledge of AWS services and sales processes, and a proven track record of achieving revenue targets through partner ecosystems. The position offers opportunities for professional growth, choice of the latest equipment, and a monthly allowance to support commute costs and work-from-home environment.
Senior Manager Communications
Company: Affirm
Location: USA
Posted Jan 30, 2025
Affirm is seeking a highly talented, results-oriented communications professional to join their team. The ideal candidate should be a self-starter, persuasive storyteller, critical thinker, and problem solver. They should have excellent writing skills, be highly organized, and detail-oriented. The role involves partnering with other communications experts, marketers, and cross-functional teams to advance Affirm's mission and business objectives through creative storytelling. The candidate will develop and execute communications strategies, manage complex issues, coach executives, build and manage media relationships, and measure the impact of communications initiatives. The position can be based in New York or San Francisco, with flexibility for remote work. The ideal candidate should have 10+ years of PR/communications experience, proven experience in driving high-impact results, exceptional writing skills, a collaborative mindset, excellent project management skills, and a data-driven approach to communications.
Manager - Solutions Engineering
Company: Saviynt
Location: USA
Posted Jan 30, 2025
Saviynt is a high-growth Platform as a Service company specializing in Identity Authority to secure and empower the modern workplace. The Manager Solutions Engineering role involves growing the Solutions Engineering team, selling integrated Access Governance and Cloud Security solutions, and providing expert knowledge to customers. The ideal candidate should have 8+ years of experience in Cloud Security or Identity and Access Management, strong communication skills, and the ability to work independently and collaboratively. Saviynt offers a positive work environment with growth opportunities and is an equal opportunity employer.
Senior Representative - Risk Operations
Company: Taskrabbit
Location: USA
Posted Jan 30, 2025
The role of a Senior Representative in Risk Operations at Taskrabbit involves executing robust strategies to detect, prevent, and mitigate fraud and risk incidents. The primary focus is on ensuring a secure and trustworthy environment for all stakeholders, including clients, Taskers, and internal employees. The individual will take the lead in implementing and executing fraud prevention strategies, keeping the customer experience at the forefront. They will leverage data to drive decision-making, identify emerging trends, and execute solutions with a customer-centric approach. The role requires a minimum of 1 year of execution-focused experience in fraud and risk mitigation, exceptional problem-solving skills, a strong sense of ownership, empathetic communication skills, and a detail-oriented mindset.
UX Researcher, Discovery & New Products
Company: Reddit
Location: USA
Posted Jan 29, 2025
The job posting is for a UX Researcher position in the Consumer Product org at Reddit. The role is completely remote-friendly, but the company also welcomes employees to work from physical office locations. The ideal candidate will have 2+ years of experience in in-house research at a consumer tech company, expertise in qualitative research methods, and strong communication skills. They will design and execute high-quality research studies, collaborate with cross-functional partners, and drive product strategy. A master's or PhD in related fields is a plus.
Senior Regulatory Affairs Strategist
Company: ClinChoice
Location: USA
Posted Jan 30, 2025
ClinChoice, a global full-service CRO, is seeking a Director of Pharmacovigilance for a permanent FTE position. The role involves coordinating regulatory compliance functions, managing drug listing data, and ensuring compliance with NDA and BLA requirements. The ideal candidate should have a science degree, 5+ years of relevant experience, and strong communication and analytical skills. ClinChoice, with over 28 years of experience, is committed to accelerating the development and commercialization of innovative drugs and devices, fostering a collaborative and quality-focused culture.
Customer Success Manager
Company: Fullpath
Location: USA
Posted Jan 30, 2025
The company is seeking a highly skilled Customer Success Manager to join their team. The role involves building relationships with clients, collaborating with a diverse team, and ensuring exceptional service. Responsibilities include executing a framework for ROI communication, analyzing customer performance, and influencing customer lifetime value. Requirements include 2+ years of B2B SaaS experience, digital marketing knowledge, data analysis skills, CRM experience, and strong communication abilities. The position offers competitive compensation, flexible hours, and opportunities for growth in a fast-paced startup environment.
Real Estate Account Executive
Company: Truehold
Location: USA
Posted Jan 29, 2025
Truehold is a leading provider of residential sale-leasebacks, helping homeowners unlock their equity without debt or moving. The company is rapidly expanding, operating in over 20 cities and completing 2000+ transactions. Truehold's team of real estate experts delivers exceptional service, focusing on clear communication and unwavering support. Employees are encouraged to build strong relationships, learn the product, and serve as brand ambassadors. The company offers a collaborative culture, competitive benefits, and flexible work arrangements.
SR Delivery Manager Technical Support
Company: Rackspace
Location: USA
Posted Jan 29, 2025
Rackspace is excited to announce a new partnership and the need to hire a Senior Delivery Manager of Technical Support. This individual will lead a team in designing and migrating a client's infrastructure into Rackspace Data Centers. Key responsibilities include managing customer retention, leading large infrastructure operations, and developing strategies for service delivery improvements. The ideal candidate should have a Bachelor's degree, preferably in a related field, and at least 7 years of relevant work experience, including direct people management and experience in the healthcare industry. The role is remote, with a preference for candidates living in the West Coast or Texas, and offers a competitive salary range.
Software Engineer - Accounts
Company: Vercel
Location: USA
Posted Jan 30, 2025
Vercel is seeking a Software Engineer specializing in Account Lifecycle and Access Management (IAM). The role involves designing, building, and maintaining scalable, high-performance systems using JavaScript, TypeScript, Node.js, SQL, and NoSQL cloud-native databases on AWS. The ideal candidate will have 3+ years of experience with IAM architectures and cloud computing solutions, preferably AWS. Proficiency in TypeScript, JavaScript, React, and Node.js is required, along with strong knowledge of security architecture and web protocols. The role offers competitive compensation, inclusive healthcare, opportunities for learning and growth, flexible time off, and remote work options. Vercel is committed to fostering an inclusive community and does not discriminate based on various characteristics.
Senior Manager Retail Partnerships
Company: Toast
Location: USA
Posted Jan 30, 2025
Toast is seeking a Sr Manager of Retail Partnerships to build and manage external relationships and drive cross-functional internal workstreams. The role involves developing and executing business development strategy and tactics, conducting market analysis, collaborating with various teams to identify potential partners, and leading external partner conversations. The ideal candidate should have 5-10 years of experience in partnerships, business development, SaaS technology, or management consulting, with strong analytical skills, excellent interpersonal skills, and the ability to work in a fast-paced environment.
Senior Marketing Operations Manager
Company: Twilio
Location: USA
Posted Jan 29, 2025
Twilio is seeking a Senior Marketing Operations Manager to join their team. The role involves architecting and managing systems and processes that support the handoff of leads between Marketing and Sales. Responsibilities include owning the Lead Factory, implementing lead scoring, managing lead routing and flow, documenting processes, integrating technologies, and optimizing the marketing technology stack. The ideal candidate should have 8+ years of Marketing Operations experience, a deep technical understanding of Marketo, and experience with the marketing tech stack including CRM, Salesforce, and enrichment tools. The role is remote-based in the United States, excluding California, Connecticut, New York, New Jersey, Pennsylvania, and Washington.