Excellent Customer Service Jobs in USA
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Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.
Principal HRBP - Tech Foundations
Company: Pinterest
Location: USA
Posted Jan 29, 2025
The Principal Human Resources Business Partner (HRBP) role is a strategic leadership position that aligns HR strategies with business objectives to drive organizational success. This role partners directly with executive team members and senior leadership teams to develop and implement people strategies and plans that align with Pinterest's goals. The Principal HRBP oversees key initiatives and projects at the functional level, manages a team of HRBPs, and supports the Tech Foundations team. Key responsibilities include strategic HR partnership, talent management, organizational development, employee relations, total rewards, change management, and leadership and team development.
Senior Manager - Global Training Transformation
Company: Airbnb
Location: USA
Posted Jan 29, 2025
The job posting describes a senior training and development role at Airbnb, focusing on transforming the agent lifecycle, including recruitment, onboarding, applied learning, and continuous development. The role involves leading a training transformation team, developing new training products and technology, and implementing a hospitality mindset into the curriculum. The ideal candidate should have at least 10 years of experience in training and development, preferably in a customer support or operations environment, and a proven track record of leading transformational initiatives and change management. The role is remote-eligible in the US, with occasional work at an Airbnb office or attendance at offsites as needed.
Senior Frontend Software Engineer - Community Support Platform
Company: Airbnb
Location: USA
Posted Jan 29, 2025
Airbnb's Community Support Platform (CSP) team is seeking a senior frontend engineer to lead frontend efforts, shape technical vision, and deliver scalable solutions. The role involves driving Command Hub frontend vision, working with other engineers to design and build high-quality end-to-end solutions, and supporting product engineering teams. The ideal candidate should have 6+ years of industry experience, extensive hands-on experience with TypeScript/JavaScript, proficiency with React, and strong coding skills. Familiarity with error monitoring tools and experience with GraphQL are plusses. The position is remote-eligible in the US, with occasional work at an Airbnb office possible.
Staff Software Engineer - Core Serving Infra
Company: Pinterest
Location: USA
Posted Jan 29, 2025
The Core Serving Infrastructure team at Pinterest is responsible for developing and maintaining large-scale high-performance recommendation and search backend systems, known as the mixer layer. These systems serve billions of pins and hundreds of millions of users, powering various Pinterest surfaces. The role involves creating the technical roadmap, designing and building high-performance systems, leading cross-functional collaborations, simplifying the serving stack, and mentoring team members. The ideal candidate should have 8+ years of industry experience, 2+ years in recommendation and search systems, 2+ years as a tech lead, a degree in a relevant field, strong technical expertise in large-scale distributed systems, excellent problem-solving skills, effective cross-team collaboration, and strong mentorship abilities. The role requires in-office collaboration 12 times every 6 months.
Director - Product Design
Company: Lattice
Location: USA
Posted Jan 29, 2025
Lattice is seeking a Director of Product Design to lead a growth-oriented team of Product Designers. The role involves owning the design strategy for a portfolio of products across the HRIS, reimagining the experience of enterprise software, and building highly leveraged products. The ideal candidate will have 7+ years of progressive experience in Product Design, a high craft bar, and experience managing designers. They should be able to give design feedback even without deep product knowledge, shape design and product development culture, and partner successfully with associated practices. The role offers a competitive salary, comprehensive benefits, and the opportunity to work with a passionate team dedicated to growing together.
Staff Accountant
Company: Telnyx
Location: USA
Posted Jan 29, 2025
The Staff Accountant role involves overseeing daily accounting activities, managing Accounts Receivable, handling bank transactions, assisting in financial reporting, and driving process improvements. The ideal candidate should have a Bachelor's degree in Accounting, 2+ years of experience, proficiency in Excel, strong communication skills, and the ability to work in a fast-paced environment.
Growth Marketing Specialist
Company: Pinterest
Location: USA
Posted Jan 29, 2025
The company is looking for a Growth Marketing Specialist to manage paid social and app campaigns, collaborate with product, engineering, and brand teams, and optimize marketing operations. The role involves day-to-day management of marketing channels, overseeing tests, channel adjustments, and measurement in a high-growth environment. The ideal candidate should have a Bachelor's degree in a relevant field, 3+ years of experience in paid performance marketing, proficiency in Google Ads, Facebook Ads, and keyword management, and excellent communication skills. The role requires in-office collaboration twice a year.
User Operations Specialist
Company: The Predictive Index
Location: USA
Posted Jan 29, 2025
The job posting is for a User Support Specialist position. The role involves providing exceptional customer service, problem-solving, and educating customers on software functionality. The ideal candidate should have a customer service orientation, technical aptitude, problem-solving skills, intellectual curiosity, impeccable communication skills, personal drive, a team mentality, and a desire to learn. Salesforce experience is preferred but not required. The position is non-exempt, hourly, with a starting salary of $53,300 annually. The company is open to remote work and offers a benefits package including unlimited PTO.
Software Engineer - Support
Company: Bugcrowd
Location: USA
Posted Jan 29, 2025
Bugcrowd is seeking a skilled Software Engineer Support to join their sustaining engineering team. The ideal candidate should have a strong background in SLAdriven engineering support, experience troubleshooting technical issues, and a deep understanding of software technology. The role involves fixing bugs, managing escalations, providing technical support, and collaborating with various teams. Essential skills include coding experience in JavaScript and backend languages, integration experience with JIRA, SAML, API, SSO, and 2FA, and familiarity with command-line tools. The candidate should also have excellent time management, problem-solving skills, and interpersonal abilities. The role is remote, with occasional quarterly travel for planning sessions. The pay range is $118,000 - $150,000.
Manager - Sales
Company: HubSpot
Location: USA
Posted Jan 29, 2025
HubSpot is seeking a Sales Manager for their North American Small Business Segment. The role involves hiring, training, coaching, and leading a team of Growth Specialist Account Executives in a fast-paced environment. The ideal candidate should be passionate about transforming sales, service, and marketing, have high emotional intelligence, be a positive change agent, data-driven, and have experience managing in a structured sales environment. The Sales Manager will also need to have excellent time management skills, be analytical, a strong communicator, and a team builder. The cash compensation range is $170,000 - $225,000 annually, with additional benefits and perks. HubSpot values transparency in compensation practices.
Mid-Market Sales Executive
Company: QuinStreet
Location: USA
Posted Jan 29, 2025
The job posting is for a result-driven MidMarket Sales Executive position. The ideal candidate should have 5+ years of experience in consultative sales, 2+ years of outbound prospecting experience, and a proven track record of closing five-figure business. The role involves prospecting into home remodeling companies, selling to contractors, and understanding prospects' business strengths, weaknesses, and goals. The candidate should be an active listener, persistent, and have excellent communication skills. The salary range is $60,000 to $70,000 annually, with potential for bonuses and equity. The position also offers standard employee benefits.
AFC Analyst
Company: Xapo Bank
Location: USA
Posted Jan 29, 2025
Xapo is seeking an AntiFinancial Crime Analyst to prevent financial crime by reviewing suspicious transactions and ensuring compliance with AML regulations. The ideal candidate should have a degree in finance, economics, accounting, or criminology, and at least 1 year of relevant experience. They must be passionate about Bitcoin and financial crime prevention, and have strong communication skills. The role requires working one weekend per month and involves conducting KYC reviews, transaction monitoring, and reporting suspicious activities. Past experience in Fintech, Banking, or Cryptocurrency industries is required, and certifications like ACAMS ACFCS ACFE are highly desirable.