Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Migration Project Specialist

Company: Pax8

Location: USA

Posted Jan 24, 2025

The Migration Project Specialist is responsible for coordinating and completing migration projects for partners and customers, focusing on process improvement and collaboration. They communicate with stakeholders to ensure project delivery and partner experience. The role involves managing migration and full partner acquisitions, driving continuous improvement, and devising workarounds for potential obstacles. Ideal candidates have at least two years of experience in complex back-office processes, LeanAgile environment, and strong analytical, project management, and problem-solving skills. They should be able to build partnerships, deliver customer-centric solutions, and make sense of complex information. The role requires compassionate candor, seeking to understand, collaboration, commitment, and passion for the mission. A BA/BS in a related field or equivalent work experience is required, with a compensation range of $56,000 to $71,000 or more.

Senior Software Engineer - Value Platform Program

Company: Nuna

Location: USA

Posted Jan 24, 2025

The Program team at Nuna builds a data platform and UI applications for healthcare payers and providers to enhance patient care and reduce costs through value-based care programs. The team is responsible for the logic of these programs and exposes results and operational data via an application suite and data warehouse. The role involves building products that change the healthcare industry, owning the technical success of customer-facing applications, setting quality standards, mentoring junior engineers, and partnering with health data analysts. Required qualifications include a Bachelor's degree in Computer Science, 5+ years of experience, and proven experience in developing data-intensive web-based applications. The role offers health insurance, retirement benefits, and equity program participation.

Product Design Manager - Accounting

Company: Mercury

Location: USA

Posted Jan 24, 2025

Mercury is seeking a Design Manager for its Accounting product, aiming to revolutionize business banking in the digital age. The role involves leading a team of designers, creating cohesive experiences, and partnering with executive leadership. The ideal candidate should have extensive design leadership experience, particularly in fintech or banking, and a knack for simplifying complex accounting workflows.

Partner Development Representative

Company: PosiGen

Location: USA

Posted Jan 24, 2025

PosiGen is hiring a Partner Development Representative to provide exceptional account management, support the diligence process, prospect new opportunities, and help partners grow their business. The role involves working closely with partners, creating reports, collaborating with Partner Enablement, and establishing relationships within the assigned region. Essential skills include excellent customer service, analytical skills, writing abilities, and prospecting skills. The ideal candidate should have a Bachelor's degree in sales, marketing, or a related field, at least 2 years of sales experience, and 2+ years of renewable energy experience. The role involves regular speaking, standing, walking, and lifting up to 40 pounds occasionally.

Sr Software Engineer

Company: Spruce

Location: USA

Posted Jan 24, 2025

SpruceID is a team of programmers developing world-class open source products and libraries for digital identity, implementing open global standards. They are looking for result-oriented developers with a strong aptitude for statically typed languages, memory management, and secure programming practices. The role involves leading development of products and solutions for public sector and enterprise customers, working closely with customer delivery leads, engineers, product managers, and UX designers. The company values intellectual honesty, user privacy, and innovation, and offers opportunities to contribute to emerging global technology standards for digital identity.

Senior Product Manager - Financial Managment

Company: Rocket Money

Location: USA

Posted Jan 24, 2025

Rocket Money is seeking a Senior Product Manager to lead the Financial Journey team in helping users navigate credit, debt, and investments. The role involves creating innovative tools to inspire users to move their money from Netflix to net worth, driving product strategy, and delivering a top-notch in-app user experience. The ideal candidate has deep empathy, experience in fintech, and a passion for improving financial lives. Rocket Money offers competitive benefits including health, dental, vision plans, matching 401k, unlimited PTO, and more.

Regional Sales Manager

Company: ExtraHop

Location: USA

Posted Jan 24, 2025

ExtraHops is expanding its sales team and seeking experienced technology sales professionals with a focus on cybersecurity and complex SaaS solutions. The role involves increasing revenue in assigned territories, identifying and developing sales opportunities, and presenting ExtraHops products to customers. The ideal candidate should have a four-year degree, 5+ years of technology sales experience, 2+ years in cybersecurity or complex SaaS solutions sales, and a proven track record of exceeding sales targets. Strong technical acumen, communication skills, and the ability to secure meetings with senior executives are required. The base salary is between $165,000 and $175,000 per year with a 50% commission.

Manager - Sales Development

Company: Yubico

Location: USA

Posted Jan 24, 2025

Yubico, a global company founded in 2007, is the inventor of the YubiKey, a leading security key. Their mission is to make secure login easy and available for everyone. Yubico's customers include Fortune 500 companies, government agencies, and millions of individuals in over 160 countries. The company values freedom and flexibility, offering employees the option to work remotely or hybrid. Yubico is committed to creating a diverse, equitable, and inclusive workplace. The company also donates YubiKeys to organizations helping at-risk individuals through its philanthropic initiative, Secure it Forward. The role of Manager Sales Development at Yubico involves leading the Americas team of Business Development Representatives, hiring, training, and coaching employees, and developing sales pipelines. The ideal candidate should have 5+ years of sales experience, 2+ years of sales leadership experience, and proficiency with SFDC CRM System and Outreachio.

Rockstar Account Manager for Marketing Agency (US)

Company: Bolder&Louder

Location: USA

Posted Jan 24, 2025

The text describes a job opening for an Account Manager at a top-tier disruptive marketing and branding agency based in NYC. The role involves being a trusted ally to clients, leading projects, and being a strategic dynamo. The company offers a work-from-home opportunity with a supportive environment, exceptional growth opportunities, and enormous variety. The ideal candidate thrives in a fast-paced environment, is a self-starter with a Type A personality, and has a passion for marketing and helping businesses succeed. The role requires a Bachelor's degree, minimum of 3 years of experience in account management and marketing, strong organizational skills, and a dedicated professional home office setup.

Senior Sales Consultant - Products - West

Company: Oracle

Location: USA

Posted Jan 24, 2025

Oracle NetSuite, a leading cloud business system, is seeking a Senior Sales Consultant to directly interact with prospective customers, analyze their requirements, configure and demonstrate value-oriented solutions, and enlighten them on potential pathways to success. The role involves providing presales support, needs gathering, requirement analysis, and delivering high-quality presentations and demonstrations. The ideal candidate should have 5+ years of relevant industry experience, strong communication skills, and a proven track record of increasing deal size and accelerating the buying process. Oracle offers a comprehensive benefits package, including medical, dental, vision insurance, short-term and long-term disability, life insurance, 401k savings plan, paid time off, and more.

Customer Experience Associate [Weekend Warrior]

Company: Found

Location: USA

Posted Jan 24, 2025

Found is a company that provides tools for self-employed individuals to manage their finances more efficiently, automating tasks such as taxes and expense tracking. They are seeking a Customer Experience Associate to join their Account Support team, focusing on helping customers with account access, business detail verification, and more. The role involves supporting customers via various channels, maintaining internal documentation, representing the Voice of Customer, identifying process gaps, and communicating trends in customer feedback. The ideal candidate has 2+ years of customer-facing experience, preferably in technology, finance, or mobile app products, and is comfortable working remotely. Found offers competitive compensation, benefits, and a flexible work environment.

Business Development Representative

Company: G-P

Location: USA

Posted Jan 24, 2025

The company is seeking a highly motivated and results-driven Business Development Representative. The ideal candidate will prospect and identify potential clients, conduct outbound calls, qualify leads, collaborate with the sales team, maintain CRM records, and meet monthly targets. A bachelor's degree, proven sales experience, strong communication skills, and familiarity with CRM software are preferred. The role offers a competitive salary, excellent benefits, and a collaborative work environment.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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