Excellent Customer Service Jobs in USA
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Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.
Community Manager
Company: Gusto, Inc.
Location: USA
Posted Jan 19, 2025
The Community Programs Manager at Gusto will play a crucial role in managing and executing programs for entrepreneurs. This role involves community engagement, program development, operational strategy, budget management, logistics, and cross-functional relationships. Key attributes include being dependable, results-driven, and empathetic. The ideal candidate should have 47 years of experience in community or event management within the SMB sector, strong project management skills, excellent communication abilities, and proficiency in event management software. The cash compensation for this role ranges from $110,000 to $164,000 annually, depending on location.
Senior Solutions Architect - Threat Intelligence
Company: Cyderes
Location: USA
Posted Jan 18, 2025
Cyderes Cyber Defense and Response is hiring a Senior Solution Architect with a focus on Threat Intelligence. The role involves partnering with sales executives, developing a deep understanding of Threat Intelligence services, delivering technical presentations, translating complex concepts into business value, responding to technical inquiries, assisting in proposal creation, collaborating with internal teams, and delivering workshops. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 5+ years of experience in sales engineering or technical presales, strong understanding of Threat Intelligence concepts, familiarity with various Threat Intelligence technologies, experience with Threat Intelligence solutions, excellent communication and interpersonal skills, and the ability to work independently and as part of a team.
Director of Video Production/Head of YouTube
Company: HubSpot
Location: USA
Posted Jan 18, 2025
HubSpot Media is seeking a senior content leader to lead the video strategy for its B2B content company, which reaches 50 million people monthly through various channels. The ideal candidate will have experience in creating successful YouTube content, scaling high-growth video teams, and managing cross-functional teams. They will be responsible for implementing an editorial strategy that drives audience growth and customer acquisition, setting a high bar for editorial excellence, and guiding a team of producers, scriptwriters, editors, and motion designers. The role offers a competitive cash compensation range of $240,000 to $384,000 annually, along with potential equity and benefits.
Staff Software Engineer - Labels
Company: Shippo
Location: USA
Posted Jan 18, 2025
Shippo, a leading shipping layer for ecommerce, is seeking a Staff Software Engineer for its Labels team. The role involves designing scalable solutions for Shippo's label API and carrier integrations, optimizing label generation, streamlining refund processes, and mentoring team members. Key responsibilities include software service design and deployment, promoting microservices, enhancing the CI/CD pipeline, ensuring system performance, architecting database schemas, leading system design, participating in peer reviews, collaborating with business teams, providing on-call support, championing testing and automation, engaging in business development, and demonstrating leadership and influence. The ideal candidate will have proven experience leading high-impact projects, extensive technical expertise, exceptional communication skills, a customer focus, strong coding skills, strategic thinking, problem-solving abilities, a commitment to excellence, and an advanced degree in Computer Science or related field.
Senior Solutions Architect
Company: Cyderes
Location: USA
Posted Jan 18, 2025
Cyderes Cyber Defense and Response is hiring a Senior Solution Architect to focus on selling professional services and managed security services. The role involves working closely with sales executives, understanding client security needs, and presenting tailored solutions. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 5+ years of experience in a sales engineering or presales role with a focus on cybersecurity solutions, and strong understanding of cybersecurity concepts and technologies. Familiarity with various security tools and technologies, experience with cloud security and managed security services, and relevant industry certifications are highly desirable. Excellent communication, presentation, and interpersonal skills are required, along with the ability to work independently and as part of a team in a fast-paced environment.
Security Architect - Telecommunications
Company: Twilio
Location: USA
Posted Jan 19, 2025
Twilio is seeking a Security Architect with extensive experience in telecom-specific security challenges, technologies, and standards. The role involves designing and implementing security standards across a broad range of Twilio products and services, identifying and extending telecom-specific requirements, and driving the security of telecommunications systems and protocols. The ideal candidate will have a proven track record in reducing risks in complex telecommunications environments and collaborating with technical teams. The role is remote but not eligible for hiring in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Twilio offers competitive pay, generous time-off, parental and wellness leave, healthcare, a retirement savings program, and more.
Account Executive (Director of Strategic Accounts)
Company: OfferFit
Location: USA
Posted Jan 18, 2025
OfferFit is seeking an Account Executive Director of Strategic Accounts to lead new and existing senior customer relationships. The role involves working closely with business development and marketing teams, leading discussions with potential customers, and determining the highest-impact applications of OfferFit's AI solution. The successful candidate will build relationships with senior leaders at customer companies, communicate customer needs to product and marketing teams, and sell a product with strong product-market fit. OfferFit provides strong support from leadership, prioritizes sales, and offers a fast-paced, supportive, and professional team environment. The ideal candidate is an execution-focused leader, people person, process-driven, entrepreneurial, technology enthusiast, clear communicator, and sales expert with a history of enterprise sales and familiarity with SPIN selling and MEDDPICC qualification methodology.
Product Cybersecurity Vulnerability Analyst
Company: General Motors
Location: USA
Posted Jan 18, 2025
The job posting is for a Product Cybersecurity Vulnerability Analyst role at General Motors. The role involves establishing and enforcing risk-based security policies, fostering a culture of security awareness, providing remediation guidance, collaborating with cybersecurity specification owners, and staying updated on the latest security threats. The ideal candidate should have a Bachelor's degree in Computer Science, Cybersecurity, Software Engineering, or a related field, with 5+ years of relevant experience and 3+ years of professional experience as a Vulnerability Analyst. They should have experience in developing and implementing security policies, excellent collaboration and communication skills, and a strong analytical mindset. The compensation range is $134,000 to $205,000, with bonus potential and a variety of benefits including health and wellbeing programs, retirement savings, tuition assistance, and GM vehicle discounts.
Legal Intern - Tax
Company: Airbnb
Location: USA
Posted Jan 18, 2025
Airbnb is seeking a Legal Intern for its Tax team for the 2025 Summer Intern Program. The intern will be integrated into a team, contributing to challenging projects and gaining real-world experience. The ideal candidate is a first or second-year law student with a demonstrated interest in tax law, excellent communication skills, and adaptability. The role is remote-eligible and offers a pay rate of $4800 per hour.
Global Events Lead
Company: Cobalt
Location: USA
Posted Jan 18, 2025
Cobalt, a remote cybersecurity company, is seeking a dynamic Global Events Leader with at least 5 years of event management experience, including 2 years as an Event Lead in a cybersecurity firm. The role involves developing and implementing event strategies, managing budgets, and overseeing onsite logistics. The ideal candidate should have experience in trade shows, field events, and virtual events, and possess strong cross-functional collaboration skills. Cobalt offers competitive compensation, benefits, and opportunities for professional growth.
Platform Product Manager - PMS
Company: Cloudbeds
Location: USA
Posted Jan 18, 2025
The company is seeking a highly skilled Platform Product Manager with expertise in the hospitality industry to lead the development and optimization of their core Property Management System (PMS) platform. The role involves feature development tailored to the unique needs of midmarket and larger properties, ensuring scalability, accuracy, and operational efficiency. The successful candidate will work closely with cross-functional teams to deliver robust solutions, manage taxes and financial elements, and collaborate with engineering teams to optimize platform performance. They will also serve as a liaison between business and technical teams, communicate effectively with stakeholders, and use data to drive continuous improvement of the platform.
Customer Support Representative
Company: Purity Coffee
Location: USA
Posted Jan 19, 2025
Purity Coffee is seeking a Customer Support Representative for a remote position with the option of onsite work in Greenville, SC. The role involves multichannel customer support, including phone, email, live chat, and occasional weekend shifts. The representative will manage 150-250 support tickets weekly, participate in team meetings, and contribute to departmental strategic planning. The ideal candidate should have excellent communication skills, problem-solving abilities, and patience. Familiarity with the coffee industry is a plus. Benefits include paid time off, medical, dental, and vision insurance, 401K, life insurance, and personal development benefits.