Excellent Customer Service Jobs in USA
531,631 open positions · Updated daily
Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.
Staff Experience Designer - Tooling
Company: Airbnb
Location: USA
Posted Jan 19, 2025
The text describes a job opportunity for a Staff Experience Designer at Airbnb. The role involves partnering with various disciplines to create user-friendly, accessible, and inclusive products. The designer will work on a wide range of tooling experiences to support current products and future opportunities. The ideal candidate should have strong craft in interaction and visual design, audacious pragmatism, curious tinkering, systems thinking, and radical collaboration skills. The role requires 10+ years of hands-on product design experience, domain experience in complex areas like multisided marketplaces, and proficiency in UX thinking, systems design, interaction design, visual design, and prototyping. The position is remote eligible but requires occasional meetings with crossfunctional partners based in Beijing.
Salesforce Experience Leader
Company: TTEC Digital
Location: USA
Posted Jan 19, 2025
TTEC Digital is seeking a Salesforce Experience Leader for a fully remote position based in the US. The role involves leading engagements with enterprise clients, setting objectives and vision, experience design consulting, and advising C-Suite leaders. The ideal candidate should have 8+ years of experience in leadership-based delivery roles, cross-platform Salesforce experience, and an enterprise client portfolio of 10+ years. The role also involves working with other technology portfolios and Salesforce direct teams, and participating in an annual incentive program. TTEC Digital has been certified as a Great Place to Work 2024-2025.
Learning Analytics Lead
Company: Coursera
Location: USA
Posted Jan 19, 2025
Coursera is hiring a Learning Analytics Lead to develop and implement a data-driven strategy for enhancing educational offerings and improving learning outcomes. The role involves leading the use of data and analytics for continuous improvement in teaching and learning, overseeing the collection and analysis of large datasets, developing statistical models for predicting student performance, and integrating psychometric practices into data analysis. The ideal candidate should have a PhD in Data Science, Educational Psychology, Learning Analytics, Psychometrics, Statistics, or a related field, with a minimum of 7 years of experience in data science or learning analytics, proficiency in statistical software and data visualization tools, and strong leadership and communication skills.
Key Account Director
Company: Tempus
Location: USA
Posted Jan 19, 2025
Tempus, a company passionate about precision medicine, is seeking a Key Account Director to drive sales of their RWD AI sequencing and clinical trial solutions to major biopharma accounts. The role involves proactively identifying and closing new sales opportunities, developing a deep understanding of each account's unique needs, and creating a supporting Tempus strategy. The ideal candidate should have a minimum of 10+ years in Business Development and Sales in the Life Sciences sector, with a proven track record of delivering consistent sales results within Biopharma accounts. They should also have a strong understanding of molecular data and artificial intelligence in drug discovery.
VP - Data and Analytics
Company: COMPLY
Location: USA
Posted Jan 19, 2025
COMPLY is a high-growth organization recognized for its compliance solutions, serving over 7000 clients globally. They are looking for a leader to build a world-class data organization, responsible for all aspects of Data Engineering. The role involves architecting the future of their data platform, leading data-driven engineering teams, and driving deep insights into their data. The ideal candidate should have a Bachelor's degree in a related field, 5+ years of direct people leadership experience, and 8+ years of industry experience in data science, data engineering, or data insights. They should also have experience building scalable data platforms using Cloud services and a strong understanding of modern application and data architecture patterns.
Business Operations Analyst
Company: QuinStreet
Location: USA
Posted Jan 19, 2025
The job posting is for a Business Operations Analyst position. The role involves working with cross-functional teams to analyze business processes, identify areas for improvement, and implement solutions to enhance operational efficiency. The ideal candidate should have a strong background in data analysis, excellent problem-solving skills, and a passion for driving business growth. Responsibilities include monitoring customer performance, generating reports, collaborating with various teams, identifying opportunities for improvement, working with engineering and IT teams, staying updated on industry trends, and managing ticketing systems. Requirements include a Bachelor's degree in Management Information Systems or related field, 1+ year of experience, strong analytical skills, proficiency in Excel and Tableau, and excellent project management skills. The expected salary range is $60000 to $85000 annually, with potential for bonuses and equity. The position also offers standard employee benefits.
Account Growth Manager
Company: QuinStreet
Location: USA
Posted Jan 19, 2025
The job posting is for an Account Growth Manager role in the QuinStreet Rating Platform (QRP) team. The successful candidate will be responsible for driving revenue growth within a portfolio of assigned insurance agency and broker accounts. Key responsibilities include developing tailored growth strategies, meeting sales targets, managing client relationships, and providing strategic sales insights. The ideal candidate should have a BABS degree, 4+ years of sales experience, and proficiency in Excel and BI tools. The salary range is $90,000 to $120,000 annually, with additional benefits and potential bonuses.
Director - Brand and Communications
Company: Caribou
Location: USA
Posted Jan 19, 2025
The Director of Brand and Communications role at Caribou involves growing brand awareness and establishing the company as a leader in auto refinancing. The role requires strategic planning, storytelling, relationship building, and managing a team. The ideal candidate should have a strong background in brand strategy, PR, content strategy, and community engagement, with a proven track record in fintech or financial services. Caribou offers competitive compensation, equity options, robust benefits, and opportunities for professional development.
Finance Manager
Company: Zepz
Location: USA
Posted Jan 19, 2025
This job posting is for a highly skilled and experienced accountant to lead the preparation and review of financial statements, ensuring compliance with various accounting standards. The ideal candidate will have expertise in equity compensation accounting, strong leadership skills, and excellent communication abilities. They will collaborate with external auditors, manage equity-based compensation plans, and support investor relations. The role requires advanced Excel skills, proficiency in financial systems, strong analytical skills, and experience in international business. Bonus points for experience in regulated financial services and using specific software tools.
Sr. Director - Brand Marketing
Company: Hanna Andersson
Location: USA
Posted Jan 19, 2025
Hanna Andersson, a Portland-based premier kids and baby clothing brand, is seeking a Senior Director of Brand Marketing. The role involves leading integrated marketing strategies, developing long-term brand strategies, and collaborating cross-functionally to amplify the brand's voice. The ideal candidate should have 10+ years of experience in brand marketing, a proven track record in developing integrated marketing campaigns, and strong leadership skills. The company values design quality, sustainability, and helping families create meaningful moments.
Staff Experience Designer - Support
Company: Airbnb
Location: USA
Posted Jan 19, 2025
The role involves partnering with various disciplines to create user-friendly products that foster an emotional connection with the community. The focus is on designing elegant customer support solutions using emerging technologies. Crucial skills include strong craft in interaction and visual design, audacious pragmatism, curious tinkering, systems thinking, and radical collaboration. The Staff Experience Designer will drive a holistic vision for agent tooling, lead multiple initiatives, and collaborate with cross-functional teams. The role requires 10+ years of product design experience, domain expertise in complex areas, and proficiency in UX thinking and systems design.
Emerging Market Account Executive (API/CPaaS)
Company: Vonage
Location: USA
Posted Jan 19, 2025
Vonage is seeking an experienced Emerging Markets Account Executive to grow relationships with tech-savvy customers and build new ones with high-growth digital cloud software companies. The role involves territory management, revenue generation, team collaboration, and supporting implementation. Required qualifications include 2+ years of technology sales experience, success selling communication CRM solutions in SaaS or PaaS models, and experience building relationships with midlevel and senior executives. Desirable qualifications include a solution-oriented sales approach and experience working with the presales team to design innovative CPaaS solutions. Benefits include medical, vision, and dental coverage, income protection, maternity and paternity leave, 401k contributions, unlimited discretionary time off, tuition reimbursement, and more. The position offers a hybrid work arrangement based out of the Holmdel office with the flexibility to work remotely.