Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Revenue Ops Analyst

Company: Runway

Location: USA

Posted Jan 08, 2025

The company is seeking a Revenue Operations Analyst with a blend of technical and analytical skills. The role involves CRM system management, data analysis, reporting, and ensuring financial integrity. The ideal candidate should have experience in sales operations, billing, and Salesforce administration. Proficiency in CRM systems, revenue recognition standards, and advanced Excel skills are required. The salary range is $110,000 - $140,000.

Business Development Representative

Company: Avive

Location: USA

Posted Jan 08, 2025

Avive Solutions Inc is a growth stage AED company with a connected response system, aiming to revolutionize out-of-hospital cardiac arrest response. They are seeking a full-time Business Development Representative with proven experience in lead generation, cold calling, and closing deals. The role involves identifying and prospecting new customers, setting up quality meetings, nurturing relationships, and closing deals. The company values a positive mindset, curiosity, and a strong sense of coachability.

Accounting Manager

Company: Signature Analytics

Location: USA

Posted Jan 08, 2025

Signature Analytics is a growing firm seeking an experienced Accounting Manager. The role involves managing accounting functions, improving business performance, and fostering a culture of innovation. Key skills required include problem-solving, communication, time and project management, leadership, client relationship management, and innovative thinking. The company offers a remote working opportunity, career development programs, competitive salaries, and excellent benefits. The estimated salary range is $100,000 - $115,000 annually.

Senior Enterprise Account Executive - Delphix

Company: Perforce

Location: USA

Posted Jan 08, 2025

Perforce Software Inc is seeking a Senior Enterprise Account Executive for the Delphix brand. The role involves developing and executing complex multiyear sales strategies for high-value accounts, exceeding annual revenue targets, and serving as a subject matter expert on industry trends and Perforce's product roadmap. The ideal candidate should have extensive experience selling to C-level executives in Fortune 500/1000 companies, a strong understanding of the enterprise software landscape, and proficiency in advanced sales methodologies. The position offers a competitive base pay range of $150,000 - $165,000 USD, along with a sales commission plan and comprehensive benefits package. Perforce is an Equal Opportunity Employer committed to fostering a culture of collaboration, creativity, and wellness.

Staff - Machine Learning Engineer

Company: Twilio

Location: USA

Posted Jan 08, 2025

Twilio is seeking a Staff Machine Learning Engineer to join their Customer and Developer Experience Platform Team. The role involves leading the development of AI and ML solutions for Twilio's next-gen communications platform, designing and implementing scalable ML models, and exploring AI-driven personalization and predictive analytics. The ideal candidate should have 5+ years of hands-on experience in engineering, 2+ years in AIML systems, and expertise in NLP and conversational AI. The role is remote but not eligible for hiring in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Twilio offers competitive pay, generous time-off, healthcare, and a retirement savings program.

Scaled Customer Success Manager

Company: Red Canary

Location: USA

Posted Jan 08, 2025

Red Canary is a cybersecurity company that aims to protect and empower organizations from cyber threats. They offer market-defining technology and expertise to prevent breaches and set a new standard for partnership in the industry. The company values doing what's right for the customer, being kind and authentic, delivering great quality, and being relentless. They are seeking a proactive and customer-focused Scaled Customer Success Manager to help customers optimize their use of the Red Canary portal, ensure successful product adoption, and provide exceptional support. The role involves managing incoming requests, troubleshooting issues, offering guidance, conducting proactive outreach, and empowering customers with knowledge. The base salary for this role is $75040 - $80000 per year, with total estimated on-target earnings of $93800 - $100000. Red Canary fosters a culture of authenticity and offers a rich benefits program to its full-time team members.

Principal Designer

Company: Paula's Choice Skincare

Location: USA

Posted Jan 08, 2025

Paulas Choice is seeking a Principal Designer with 5+ years of experience in graphic design and production, particularly in the cosmetics or skincare field. The role involves leading design efforts, collaborating with cross-functional teams, and overseeing asset development. The ideal candidate will have a strong portfolio, professional level experience in video creation, and excellent communication skills. The position offers a competitive salary range of $80,000 - $90,000 USD annually and is based in Seattle, with flexible hours and some travel requirements.

Senior Product Engineer

Company: Nova Talent

Location: USA

Posted Jan 08, 2025

Stealth Company, founded in 2022, offers a product to optimize and manage cloud data costs. With over 150 customers, the lean team prioritizes delivering value and improving developer experience. As a Senior Product Engineer, you'll identify problems, design features using Python, TypeScript, and React, engage with customers, and take end-to-end ownership of features. Success involves understanding customer problems, delivering high-quality products, and collaborating effectively. The company is fully remote, emphasizing work-life balance and in-person meetings twice a year.

Nutrition Intern - Summer 2025

Company: MyFitnessPal

Location: USA

Posted Jan 08, 2025

MyFitnessPal is offering a paid internship for nutrition students to work on enhancing food data quality, building nutrition communication skills, supporting healthcare professional engagement, and staying updated on nutrition trends. The intern will work with the Nutrition Team for 10 weeks, contributing to product development and user impact. The role requires strong organizational skills, excellent communication, attention to detail, and the ability to work independently in a remote environment. The intern will also have the opportunity to grow their nutrition knowledge and skills in the communications and tech space. The position pays $2500 per hour, with potential for full-time conversion upon graduation.

Service Center Specialist

Company: Sedgwick

Location: USA

Posted Jan 08, 2025

Sedgwick is a company that prioritizes caring for its employees, offering flexibility, meaningful work, and support for various needs. They value diversity and inclusion. The role of a Service Center Specialist involves assisting customer service representatives, tracking trends, investigating client feedback, and contributing to a quality service culture. The position requires strong customer service skills, excellent communication, organizational skills, and the ability to work in a team. The starting pay range is $1500 - $2400 USD hourly.

Senior Integration Partner Manager

Company: Deputy

Location: USA

Posted Jan 08, 2025

Deputy, a global SaaS workforce management company, is seeking a Senior Integration Partner Manager to develop, manage, and scale product partnerships, focusing on integrations. The role involves creating business cases for new integrations, managing longtail ISV partners, and serving as an internal advocate for partner and revenue teams. The ideal candidate will be located in the Pacific PT time zone and work closely with the Product Management Office. Deputy offers a competitive salary range of $95,000 to $101,370, along with comprehensive employee perks such as company share options, a 401k plan, health benefits, and a flexible remote-first work policy.

Senior Accountant

Company: Signature Analytics

Location: USA

Posted Jan 08, 2025

Signature Analytics is a growing firm seeking an experienced Senior Accountant. The ideal candidate will have problem-solving skills, strong communication, project management, client relationship management, and innovative thinking. They should thrive in a fast-paced environment, adapt quickly to new situations, and balance clients across various industries. The company offers a fully remote workforce, career development programs, competitive salaries, and excellent benefits. The estimated salary range is $80000 - $90000 annually.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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