Excellent Customer Service Jobs in USA
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Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.
Sr. Manager - FP&A
Company: Upwork
Location: USA
Posted Jan 08, 2025
Upwork, a global work marketplace, is seeking a Senior Manager for Corporate FP&A. The role involves overseeing the monthly forecast cycle, managing centralized reporting, contributing to board deliverables, and driving the annual budget planning process. The ideal candidate should have experience in FP&A, investment banking, or management consulting, with a strong understanding of accounting and revenue forecasting. Excel proficiency, attention to detail, and excellent communication skills are required. Upwork values trust, risk-taking, customer focus, and excellence, offering comprehensive benefits and fostering a diverse and inclusive workforce.
Staff Software Engineer - Poe
Company: Quora
Location: USA
Posted Jan 08, 2025
Quora, a remote-first company, is seeking a software developer to design and implement programming language features for AI model composition. The role involves creating building blocks for AI code generation, extending existing languages, and developing tools for code elegance and productivity. The ideal candidate should have a degree in Computer Science, 4+ years of software development experience, and proficiency in multiple programming languages. Passion for AI and programming languages is required, with experience in Python and/or TypeScript being preferred. Quora offers competitive benefits and a diverse, inclusive work environment.
Litigation & Regulatory Counsel
Company: ElevenLabs
Location: USA
Posted Jan 08, 2025
ElevenLabs, a pioneering voice technology company, is seeking an experienced Litigation & Regulatory Counsel. The role involves leading litigation matters, regulatory investigations, and managing legal risks associated with AI technologies. The company, backed by leading tech and AI investors, is at an exciting phase of growth and innovation. They offer a remote role with a global team, high-velocity innovation, and continuous growth opportunities.
Senior Director - Corporate FP&A
Company: Upwork
Location: USA
Posted Jan 08, 2025
Upwork, a global work marketplace, is seeking a Finance Senior Director to oversee corporate finance, forecasting, and strategic resource allocation. The ideal candidate will have 15+ years of finance experience, excellent communication skills, and the ability to work well under pressure. Upwork values trust, risk-taking, customer focus, and excellence, offering comprehensive benefits and fostering a diverse and inclusive workforce.
Senior Product Manager - Marketing Cloud
Company: StackAdapt
Location: USA
Posted Jan 08, 2025
StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking a Senior Product Manager to join their remote-first team. The role involves collaborating with cross-functional teams to design, build, and launch solutions that delight clients. Responsibilities include conducting in-depth research, defining product strategy, and ensuring client satisfaction. The ideal candidate has proven experience in tech companies, a strong background in Marketing Technology, and excellent communication skills.
Senior Manager - Customer Success
Company: Webflow
Location: USA
Posted Jan 08, 2025
Webflow is seeking a Sr Manager Customer Success to develop and execute customer-centric programs for enterprise customers, driving retention, growth, and product adoption. The role involves building and coaching a high-performing team, optimizing the customer success function, championing customer-centric initiatives, leveraging data for actionable insights, and advocating for customers across Webflow. The ideal candidate should have proven leadership and team development experience, customer success expertise in SaaS or digital industries, exceptional communication and influence skills, strategic and process-oriented problem-solving abilities, and a bias for action and adaptability. Webflow offers competitive compensation, benefits, and a supportive work environment.
Manager - FP&A
Company: Upwork
Location: USA
Posted Jan 08, 2025
Upwork, a global work marketplace, is seeking a Finance Manager for its Corporate FP&A team. The role involves financial consolidation, variance and forecast reports, and collaboration with other FP&A team members. The ideal candidate should have at least 5 years of experience in Accounting and Finance, with a strong understanding of GAAP accounting and financial analysis. Upwork values trust, risk-taking, customer focus, and excellence, and offers comprehensive benefits. The company is committed to diversity and inclusion.
Account Executive - Enterprise
Company: 1Password
Location: USA
Posted Jan 08, 2025
1Password is seeking an experienced Account Executive Enterprise with a proven track record in cybersecurity SaaS. The role involves managing a diverse portfolio of Enterprise accounts, focusing on renewals, expanding ARR, and acquiring new logos. The ideal candidate should have strong communication skills, strategic sales skills, and organizational excellence. The position offers significant autonomy and the opportunity to shape account strategies, drive meaningful impact on customer satisfaction, retention, and growth. This is a remote opportunity within Canada and the US.
Corporate Development Associate
Company: Upwork
Location: USA
Posted Jan 08, 2025
Upwork, a global work marketplace, is seeking an Associate Corporate Development with 24 years of M&A transactions or strategic investments experience. The role involves serving as an internal investment banker, conducting market and financial analysis, and engaging in all aspects of the M&A and investment process. The successful candidate will report to the Director of Corporate Development and interface with leaders throughout Upwork. Upwork is a remote-first organization committed to diversity and inclusion, offering exceptional benefits and fostering a culture of trust, risk-taking, customer focus, and excellence.
Customer Success Manager, Mid-Market
Company: Truv
Location: USA
Posted Jan 08, 2025
Truv is a fintech company offering a reliable API platform for payroll account access, powering income and employment verification, direct deposit switching, and more. They have raised $30M from Kleiner Perkins and NYCA, aiming to disrupt a $2B legacy market with innovation and customer-centricity. They are seeking a Customer Success Manager MidMarket to serve as a trusted advisor to enterprise Fintech and Financial Institution clients, driving product adoption, customer satisfaction, and business outcomes in a high-growth environment. The role involves managing relationships, leading client onboarding, creating training programs, and monitoring customer metrics for expanded adoption. Required skills include 23+ years of experience in customer success or similar roles within B2B SaaS, Mortgage, Lending, or Fintech, proven track record at early-stage startups, strong problem-solving capabilities, and excellent communication skills. Success metrics include customer retention, time-to-value, churn rate, product adoption, and revenue growth. Benefits include a base salary of $70,000 - $85,000, healthcare coverage, PTO and remote work flexibility, and professional development opportunities.
Strategic Account Manager
Company: dscout
Location: USA
Posted Jan 08, 2025
The job posting is for a Strategic Account Manager role in the Sales Team. The role involves managing relationships with high-value customers, driving product impact, and ensuring customer satisfaction. Key responsibilities include revenue retention and growth, partnering with customer success and product teams, understanding customer goals, and developing onboarding plans. The ideal candidate should have a minimum of 4+ years in account management, 3+ years in a SaaS company, and 3+ years in a quota-carrying role. Strong communication, leadership, and relationship-building skills are required. Bonus points for expertise in research trends, strategic thinking, and cross-functional teamwork.
Lead/Principal Statistical Programmer Consultant(Hematology/Oncology-Clinical Trials)
Company: ClinChoice
Location: USA
Posted Jan 08, 2025
ClinChoice, a global full-service CRO, is seeking a Principal Statistical Programmer Consultant for a Hematology TA Team. The role involves leading and supporting programming activities, developing tables, figures, listings, and deliverables, and ensuring compliance with standards and automation usage. The ideal candidate should have a Bachelor's or Master's degree in computer science, statistics, or a related field, with 6-8 years of clinical programming CDISC experience, and oncology/hematology TA experience. The application process includes a phone interview, and ClinChoice values diversity and inclusivity.