Excellent Customer Service Jobs in USA
531,631 open positions · Updated daily
Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.
Staff Software Engineer - Trust Platform
Company: Airbnb
Location: USA
Posted Jan 08, 2025
The job posting is for a Trust Engineering role at Airbnb, responsible for designing and implementing large-scale systems to detect and mitigate fraud across the platform. The role involves working closely with product, data science, and operations teams, and requires 10+ years of industry engineering experience, proficiency in backend languages, and experience with service-oriented architectures and distributed systems. The position is remote-eligible in the US, excluding certain states. Airbnb is committed to diversity and inclusion, and encourages candidates with disabilities to apply for reasonable accommodations.
Technical Account Manager
Company: Stripe
Location: USA
Posted Jan 08, 2025
Stripe is a financial infrastructure platform for businesses, enabling millions of companies to accept payments, grow revenue, and accelerate new business opportunities. Technical Account Managers work cross-functionally to support Stripe's largest and most complex users, offering customized strategic consultations and proactively identifying opportunity areas. The role involves strategically supporting these users, fostering long-term relationships, working cross-functionally, leading user-facing meetings, collaborating on support offerings, and creating user-facing content. The ideal candidate has 5+ years of enterprise-level client-facing experience, strong product sense, excellent communication skills, and technical troubleshooting abilities.
Enterprise Account Executive
Company: TrueML
Location: USA
Posted Jan 08, 2025
TrueML is a mission-driven financial software company that uses machine learning to provide personalized digital experiences for distressed borrowers. The company's patented Heartbeat algorithm tailors communication to customers, improving customer experience and increasing repayment rates. As an Enterprise Account Executive, you'll be responsible for the full sales cycle, with a focus on understanding customer needs and aligning them with TrueML's offerings. Successful candidates will have at least 7 years of relevant sales experience, a proven track record of achieving 100+ of quota, and exceptional communication skills.
Associate Product Manager
Company: eClinical Solutions
Location: USA
Posted Jan 08, 2025
eClinical Solutions is a life sciences organization that helps accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud. The company is seeking an Associate Product Manager with 13 years of professional experience in the life sciences technology industry, particularly in clinical trials. The ideal candidate should possess strong analytical and problem-solving skills, excellent communication and interpersonal skills, and technical proficiency with programming languages such as SAS, SQL, R, or Python. The role involves collaborating with cross-functional teams, participating in agile methodology meetings, and advocating for the end-user to ensure an exceptional user experience. eClinical Solutions is a people-first organization with an inclusive culture that values diversity and continuous improvement.
Head of AI Operations
Company: JustAnswer
Location: USA
Posted Jan 08, 2025
JustAnswer, a San Francisco-based company founded in 2003, is seeking a Head of AI Operations to lead transformative change and make a meaningful impact on the organization and the industry. The role involves developing and implementing an AI strategy, assessing AI tools, driving organizational behavior change, and managing AI-related projects. The ideal candidate should have leadership experience in AI technology or digital transformation, solid understanding of AI, strategic thinking, organizational influence, data-driven approach, and project management skills. The desired outcomes in the first 120 days include delivering high-impact AI-powered quick wins, completing an organization-wide audit of AI tools, and improving alignment and coordination among various AI training courses.
Lead Research Advisor
Company: dscout
Location: USA
Posted Jan 08, 2025
Dscout is seeking a Lead Research Advisor to manage a team of Research Advisors and collaborate with clients on research projects. The role involves training clients on Dscout's functionality and methodology, consulting on research design, and managing 14 Research Advisors. The ideal candidate should have 5+ years of experience in customer success or research, excellent communication skills, and a curiosity about human behavior. The position offers opportunities for career growth and making a significant impact on Dscout's clients and platform.
Technical Partner Success Manager
Company: ConnectWise
Location: USA
Posted Jan 08, 2025
The Technical Partner Success Manager is a crucial role responsible for leveraging deep business, technical, and industry knowledge to help partners accelerate business value and ROI from their investment with ConnectWise. This role works in partnership with cross-functional teams to increase value retention, partner satisfaction, and expand ConnectWise's footprint. The manager establishes operational plans, develops new products, processes, and standards, and provides support to cross-functional teams with a high attention to detail. They advise and consult partners, ensuring they derive maximum value from their investment in the ConnectWise platform, and identify risks to partners achieving their stated business goals. The role requires managing large projects independently, being a recognized expert in the applicable work area, and having strong customer focus skills. A Bachelor's degree in a related field or equivalent work experience is required, with 1+ years of relevant experience preferred, especially in the SaaS industry.
API Implementation Customer Success
Company: Canopy Connect
Location: USA
Posted Jan 08, 2025
Canopy Connect is a rapidly growing company that provides infrastructure for top-tier insurance experiences. They empower consumers to benefit from their data and assist businesses in efficiently supporting customers. The API Implementation Onboarding Specialist role requires strong technical and communication skills, with a preference for candidates having 35 years of API implementation experience, preferably in professional service companies like Plaid, Finicity, Yodlee, and MX. The position involves working with various stakeholders and delivering technical projects. Fullstack JS experience and deep insurance industry knowledge are considered bonuses. The expected salary range is $90k - $150k, depending on experience and skills.
Senior Data Scientist
Company: Tempus
Location: USA
Posted Jan 08, 2025
Tempus, a company specializing in precision medicine, is seeking a Senior Data Scientist with expertise in oncology and clinical epidemiology. The role involves leading independent analysis of Tempus data for RWE studies with pharmaceutical partners, performing extensive coding, interpreting results, and communicating findings effectively. The ideal candidate should have a background in epidemiology, biostatistics, data science, or a related field, with experience in real-world healthcare data and proficiency in R and SQL. Additional benefits include experience with AWS, BigQuery, or GCP, and knowledge of oncology and biomarker data.
Product Manager - Payroll
Company: Lattice
Location: USA
Posted Jan 08, 2025
Lattice, a talent management platform, is seeking a Product Manager with 5+ years of experience in Payroll, HRIS, or similar platforms. The role involves driving innovation, conducting market analysis, defining product specifications, and leading product development. The company offers competitive compensation, benefits, and a dynamic work environment.
Data Engineer - Business Intelligence
Company: Dropbox
Location: USA
Posted Jan 08, 2025
The Business Intelligence Engineer role at Dropbox involves designing, building, and delivering data-driven solutions to empower teams to make informed decisions. The ideal candidate should have a passion for turning messy data into actionable insights, knowledge of data warehouse modeling, and expertise in data visualization. They will collaborate with various teams, build reliable data pipelines, and maintain high standards for data governance, privacy, and security. The role requires a BS degree in Computer Science or a related field, 5+ years of Python and SQL experience, and experience with schema design, dimensional data modeling, and scalable data architecture.
Digital Marketing Coordinator
Company: QuinStreet
Location: USA
Posted Jan 08, 2025
The job posting is for a Digital Marketing Coordinator role in the health and Medicare space. The successful candidate will manage and optimize digital marketing campaigns, collaborate with internal teams and clients, and ensure regulatory compliance. The ideal candidate should have a degree in Marketing, Communications, or a related field, and at least 1 year of digital marketing experience. Proficiency in digital marketing platforms, Microsoft Excel, Canva, and AI tools is required. The salary range is $55,000 to $75,000 annually, with potential for bonuses and equity. The position also offers standard employee benefits.