Excellent Customer Service Jobs in USA
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Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.
Manager, Customer Success Manager - Mid-Market
Company: Abnormal Security
Location: USA
Posted Jan 07, 2025
The Manager of Customer Success for Mid Market at Abnormal Security will play a crucial role in driving customer adoption, retention, and expansion. The ideal candidate should have a strong background in SaaS, preferably in cybersecurity, with at least 4 years of management experience in customer success functions. The role involves leading and mentoring a team of Customer Success Managers, developing strategies for customer retention and expansion, maintaining hands-on knowledge of the company's AI-driven email security solutions, and serving as a key point of escalation for customer issues. The candidate should have excellent communication and interpersonal skills, strong leadership and teambuilding skills, and be willing to travel based on customer and business needs.
Sales Manager HVAC applied
Company: Johnson Controls
Location: USA
Posted Jan 07, 2025
Johnson Controls is seeking a YORK HVAC Applied Sales ManagerSales Engineer to drive sales of YORK HVAC equipment within the Commercial and MidMarket segments. The role involves developing and executing sales strategies, building strong customer relationships, and expanding YORK's market presence. The ideal candidate should have a proven track record in HVAC equipment sales, strong communication skills, and proficiency in Microsoft Office and Salesforce CRM. Johnson Controls offers a competitive salary, flexible working options, and a comprehensive benefits package.
Regulatory Affairs Principal Strategist - Clinical Operations
Company: ClinChoice
Location: USA
Posted Jan 08, 2025
ClinChoice, a global full-service CRO, is seeking a Regulatory Affairs Principal Strategist for a permanent position with remote option in the US. The role involves developing and implementing regulatory submission strategies for the European Union region, providing regulatory guidance, and collaborating with global teams. The ideal candidate should have a Bachelor's degree in a scientific discipline, minimum 8 years of regulatory experience, and extensive knowledge of global regulatory submission processes. Preferred skills include experience with global regulatory submissions, EU CTIS portal, and understanding of both medical device and pharma regulations. ClinChoice offers excellent work-life balance, dedicated line manager, monthly meetings, full performance and development process, team events, career opportunities, and employee satisfaction surveys.
Sr. ML Ops Eng
Company: Datavant
Location: USA
Posted Jan 07, 2025
Datavant is seeking a skilled MLOps Engineer to join their remote-friendly team. The role involves designing and maintaining scalable MLOps infrastructure, collaborating with cross-functional teams, and ensuring the security and compliance of machine learning workflows. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 5+ years of experience in MLOps, and expertise in big data processing technologies, cloud platforms, and containerization tools. Familiarity with Databricks is a plus.
Customer Service Representative
Company: Omni Interactions, Inc.
Location: USA
Posted Jan 07, 2025
Omni Platform offers contract work for independent customer service representatives. The job involves handling inbound phone calls, chat messages, and emails for Fortune 500 companies. Contractors can create their own schedules and earn between $14 to $20 per hour, with additional incentives available. Successful contractors should have excellent communication skills, a proven track record in customer service, strong problem-solving skills, and a self-motivated mindset. They need a quiet work environment, a personal computer with at least 8GB RAM, a wired USB headset, high-speed wired internet, and specific operating systems. The relationship with Omni Interactions is contractual, and contractors are responsible for their own taxes.
Solutions Architect
Company: Virtualitics
Location: USA
Posted Jan 07, 2025
Virtualitics is a leading AI decision intelligence company, transforming enterprise and government decision-making with AI-powered platforms. Their tools enhance data analysis with interactive, intuitive, and visually engaging AI. They are trusted by governments and enterprises, driving significant business results. Virtualitics is proud to be recognized as a top workplace in LA and Inc's Best Places to Work 2024. They are seeking a Solutions Architect with at least 5 years of experience in supporting DoD, IC, Federal agencies, or SLED customers. The role involves customer engagement, pre-sales support, technical strategy development, stakeholder engagement, architecture design and review, technical risk management, and cross-team collaboration. The company offers competitive pay, equity, health, vision, and dental insurance, unlimited PTO, and flexible work schedules.
Product Support Representative
Company: Dropbox
Location: USA
Posted Jan 08, 2025
This role involves providing technical support for Dropbox products, including Sync, Capture, Backup, DocSend, Dropbox Sign, and more. The support is delivered via phone, email, and chat. The ideal candidate should have 2+ years of experience in technical support and customer-facing roles, preferably with Enterprise Premium or White Glove level support. Knowledge of troubleshooting desktop operating systems, strong communication skills, and the ability to convey complex technical information in user-friendly ways are required. The role also involves working with tools like Slack, Jira, Zendesk, and Zoom, and may require working on weekends and holidays. The candidate should be a team player, possess good judgment, and maintain confidentiality of sensitive customer data. Preferred qualifications include experience on high-volume support teams, deep technical knowledge, and experience with Zendesk.
Backend Typescript Engineer
Company: Manual
Location: USA
Posted Jan 08, 2025
MANUAL is a digital platform aimed at improving the mental wellness and personal development of young men, particularly those from underrepresented groups. The platform has partnered with various educational institutions and has received funding from several investors. MANUAL's evidence-based approach has proven effective in engaging young men who are not typically reached by existing services. The company is currently hiring a full-stack TypeScript developer to lead the development of their RedwoodJS backend, manage their Postgres database, and collaborate on various projects. The role offers a competitive salary, comprehensive benefits, and the opportunity to work remotely with occasional travel for team gatherings.
Mid-Market Account Executive
Company: Brightspeed
Location: USA
Posted Jan 07, 2025
Brightspeed is a company that aims to revolutionize internet connectivity in rural markets across the Midwest and South. They are currently seeking a MidMarket Account Executive to drive new logo acquisition, new business, and customer retention. The ideal candidate should have 2 years of sales experience, strong communication skills, and a passion for customer service. Brightspeed offers competitive compensation, comprehensive benefits, and a diverse, inclusive work environment.
National Account Manager
Company: Once Upon a Farm
Location: USA
Posted Jan 07, 2025
Once Upon a Farm is seeking a National Account Manager with 5-7 years of retail sales experience, preferably in the Pacific Northwest or Northern California. The role involves overseeing sales initiatives across the company's Natural Channel business, working closely with cross-functional teams, and collaborating with distributor partners. Key responsibilities include account management, broker management, planning and forecasting, data analysis, new product launch, and driving significant distribution gains. The ideal candidate should have expert knowledge of the category and competition, strong planning and organizational skills, and proficiency in leveraging SPINs data. The company offers a competitive salary, comprehensive benefits, and a remote-first work environment.
IP Counsel (Litigation & Licensing)
Company: ElevenLabs
Location: USA
Posted Jan 08, 2025
ElevenLabs, a pioneering voice technology company, is seeking an experienced IP Counsel to join their Legal Team. The role involves leading IP litigation, providing legal guidance on IP issues, drafting and negotiating complex IP-related transactions, managing the company's IP portfolio, and contributing to the Legal Team's efforts to scale litigation and transactional functions. The ideal candidate should be passionate about audio AI, have a strong work ethic, be analytical, efficient, and have a proven track record in managing complex IP litigation matters. ElevenLabs offers high-velocity innovation, a truly global team, remote-first culture, and continuous growth opportunities.
Technician 1
Company: Abbott Laboratories
Location: USA
Posted Jan 07, 2025
Abbott, a global healthcare leader, is seeking a Technician 1 Remote Care for its CardiacRhythm Management division in Sylmar, CA. The role involves answering technical and informational questions, triaging calls, and providing clinical and technical support for remote care products. The company offers comprehensive benefits including free medical coverage, retirement savings, tuition reimbursement, and education benefits. Abbott is recognized as a great place to work and one of the most admired companies in the world.