Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Senior Project Manager, Project Controls

Company: Euclid Power

Location: USA

Posted Jan 06, 2025

Euclid Power, a growing software and services company, is seeking a Senior Project Manager for its Project Controls Team. The ideal candidate will have 8+ years of project scheduling experience within renewable energy, strong technical project control acumen, and experience managing project budgets. The role involves providing project controls expertise to solar PV and energy storage projects, leading the development and administration of the master schedule, and overseeing third-party schedule updates. The company offers a competitive benefits package, opportunity for early equity awards, and professional credential sponsorship. Euclid is committed to building an inclusive working environment.

Head of Finance

Company: Phaidra

Location: USA

Posted Jan 07, 2025

Phaidra is a company specializing in AI-powered control systems for industrial automation. They use reinforcement learning algorithms to convert raw sensor data into high-value actions and decisions. Their focus is on industrial applications that are well-sensorized with measurable KPIs. Phaidra enables domain experts to configure AI control systems without writing code. The team has a proven track record in applying AI to complex problems. Phaidra is a 100% remote company based in the USA, hiring internationally. They are seeking a dynamic finance leader with deep experience in tech and startups for a strategic financial leadership role. The role involves strategic financial leadership, budgeting and forecasting, global financial operations management, fundraising, cost management, compliance and reporting, team leadership, and cross-functional collaboration.

Analytical Instruments Sales Account Manager

Company: Veolia Environnement SA

Location: USA

Posted Jan 06, 2025

Veolia Water Technologies and Solutions (VWTS) is a global leader in water recovery treatment and reuse, offering a wide range of water systems and monitoring equipment for various industries. They are renowned for their superior technology, design, and quality service. VWTS is currently seeking a Sales Account Manager for their Analytical Instruments product line in the tristate area (Connecticut, New Jersey, and New York). The ideal candidate will have excellent communication skills, experience with analytical instruments, and strong interpersonal skills. They will be responsible for generating new business, managing accounts, and collaborating with the sales support structure to ensure customer success. VWTS offers a competitive compensation package, including a salary range of $100,000 to $120,000 annually, and a sales incentive plan. The company is committed to diversity and inclusion, and offers benefits such as medical, dental, vision insurance, 401k plan, and tuition reimbursement.

Senior Manager of Client Success

Company: Dailypayinc

Location: USA

Posted Jan 07, 2025

DailyPay Inc, a leading on-demand pay solution, is seeking a Senior Manager of Client Success Strategic Enterprise to drive measurable human capital management outcomes for their clients. The role involves leading a team to grow the eligible enrolled and adopted employee base, introduce financial wellness best practices, and manage high-level client escalations. The ideal candidate should have a BA/BS degree, proven leadership experience, strategic mindset, performance management skills, problem-solving abilities, and expertise in enterprise customer success. DailyPay offers competitive benefits including health, dental, life insurance, disability, EAP, employee resource groups, fun company outings, unlimited PTO, and a 401K with company match.

Director, Product Design

Company: Tebra

Location: USA

Posted Jan 06, 2025

Tebra, a unified team of Kareo and PatientPop, is seeking a Director of Product Design for Care Delivery. This strategic leadership role involves overseeing UX strategy and experience for the full product suite, developing the future clinical vision, and collaborating with product and engineering peers. The ideal candidate should have 10+ years of professional design and management experience, strong communication skills, and proficiency with Figma. Tebra aims to unlock better healthcare by modernizing care for independent practices, guided by values of starting with the customer, keeping it simple, staying entrepreneurial, working better together, and celebrating success.

Director of Strategic Events and Field Marketing

Company: Federato

Location: USA

Posted Jan 07, 2025

Federato is a company dedicated to providing efficient and equitable insurance solutions, particularly in the face of contemporary challenges like climate change, cyberattacks, and social inflation. They leverage AI and machine learning to help insurers optimize risk portfolios and maintain fair pricing. The company is backed by prominent investors such as Salesforce, Veeva, Zoom, and Box. The role involves leading event marketing strategies to boost brand awareness, generate leads, and foster customer loyalty. The ideal candidate should have extensive experience in B2B tech event marketing, contract negotiation, and budget oversight. A background in insurance or fintech is beneficial. The company values a fast-paced, strategic, and detail-oriented approach, with a strong emphasis on culture fit and fun.

VP, Product

Company: AltaML

Location: USA

Posted Jan 07, 2025

Brilliant Harvest, a venture-backed AgTech startup, is seeking a strategic VP Product to lead product vision and drive growth within the agriculture dealer ecosystem. The role involves leading product strategy, cultivating relationships within the dealer ecosystem, and combining strategic product development with business development. The ideal candidate should have a deep understanding of agriculture software and the dealer network, a proven track record in software product leadership, and established relationships within the agricultural equipment dealer network. The role requires a strong entrepreneurial mindset, excellent communication skills, and the ability to travel as needed.

Marketing Graphic Designer

Company: CropX

Location: USA

Posted Jan 06, 2025

CropX, an innovative Ag analytics company, is seeking a creative and driven Marketing Graphic Designer to join their team in the US. The role involves developing visually engaging content for various platforms, collaborating with marketing and product teams, and staying updated with design trends. The ideal candidate should have 3+ years of professional experience in graphic design, preferably in the tech or agriculture sector, and a strong portfolio showcasing a range of design work. Benefits include being part of an innovative team, competitive salary, professional growth opportunities, and a flexible work environment.

Senior Firmware Engineer II

Company: Life360

Location: USA

Posted Jan 07, 2025

Life360 is a global company with 77 million monthly active users, offering a mobile app and Tile tracking devices for location sharing, safe driving reports, and crash detection. The Firmware Team is crucial for their Tile and Jiobit products, focusing on scalable and secure solutions. They seek a Senior Firmware Engineer II with 5+ years of experience in firmware development for consumer electronics, proficient in C++ and RTOS, and knowledge of wireless communication standards. The role involves designing, developing, and maintaining firmware, collaborating with cross-functional teams, and mentoring junior engineers. Benefits include competitive pay, medical insurance, 401k, flexible PTO, and free Life360 and Tile products.

Shared Services Project Manager

Company: Dailypayinc

Location: USA

Posted Jan 07, 2025

DailyPay Inc, a leading on-demand pay solution, is seeking an experienced Enablement Manager. The role involves project planning, execution, stakeholder management, and risk management. The ideal candidate should have 2 years of experience in call centers, preferably in a financial service context, and expert level knowledge of project management. DailyPay offers exceptional health benefits, opportunity for equity ownership, and unlimited PTO. The company is committed to fostering an inclusive culture of belonging.

Digital Project Manager

Company: Lone Rock Point

Location: USA

Posted Jan 07, 2025

Lone Rock Point is seeking a Digital Project Manager with a background in business, management, and analysis. The role involves managing projects, utilizing digital tools, and ensuring all project requirements, deadlines, and schedules are on track. The ideal candidate should have excellent communication skills, be comfortable managing multiple tasks, and have a problem-solving aptitude. The position is fully remote and offers comprehensive benefits, including medical, dental, vision insurance, 401K, paid time off, equipment budget, professional development reimbursement, and wellness benefits.

Website Manager

Company: Slice

Location: USA

Posted Jan 07, 2025

Slice, a technology company empowering local pizzerias, is seeking a Website Manager with expertise in SEO and CRO. The role involves managing the website, developing and executing SEO strategies, optimizing conversion rates, collaborating with marketing teams, and providing data-driven insights. The ideal candidate should have 35+ years of experience in website management with a strong focus on SEO and CRO, proficiency in SEO tools, and excellent analytical and communication skills. The company offers a comprehensive benefits package, including flexible PTO, health insurance, 401K matching, and a weekly pizza stipend.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages