Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Compliance Counsel

Company: Fivetran

Location: USA

Posted Dec 22, 2024

Fivetran is building data pipelines to power the modern data stack for thousands of companies. They are looking for a Compliance Counsel to lead compliance for Fivetran globally. The role involves providing legal guidance related to global compliance, developing standards and operationalizing compliance policies, and shaping governance across the company. The full-time position will report to the Senior Director Associate General Counsel and can be based out of their Denver CO or Oakland CA offices or remotely in the US.

Senior Lead Sales Engineer

Company: StackAdapt

Location: USA

Posted Dec 22, 2024

StackAdapt is a Remote First company looking for a Senior Lead Sales Engineer. The role involves delivering advanced technical solutions for enterprise clients, executing strategic initiatives, and collaborating with product and engineering teams. The candidate should have advanced expertise in advertising technology and experience managing large-scale enterprise projects.

Referral Specialist

Company: Motion MSK

Location: USA

Posted Dec 22, 2024

The job description for the Referral Specialist position at Motion MSK is for a critical role in bridging the gap between primary care providers, patients, and Motion's exceptional care team. The mission is to deliver compassionate personalized support, help patients navigate their care journey, and build relationships that make a difference. The job involves operational support for the Dedicated Referral Management program, analyzing and organizing daily referral data, providing patient outreach and education, and growing relationships with clinical partners.

Sales Enablement Manager

Company: Litify

Location: USA

Posted Dec 22, 2024

The text describes Litify, a legal technology company that empowers law firms and legal departments to achieve consistent success by standardizing, measuring, and improving their legal operations. The company is recognized as one of Inc 5000 and Deloitte Technology Fast 500s fastest-growing private companies in America. The role of Sales Enablement Manager involves aligning sales efforts with company goals, developing enablement strategy, sales process optimization, and creating impactful enablement programs. The estimated base salary for this role is $120,000.

Product Designer

Company: CaptivateIQ

Location: USA

Posted Dec 22, 2024

CaptivateIQ is a leading Sales Performance Management solution that helps revenue teams automate processes, hit revenue targets, and adapt with business change. With backing from Sequoia Accel ICONIQ Sapphire Ventures and other leading investors, CaptivateIQ is on a mission to enable every company to improve their return on incentives and sales planning. They are looking for a Product Designer to collaborate with crossfunctional teams to design impactful solutions that address customer challenges and drive business success.

Operations & Finance Manager, Walrus Foundation

Company: Mystenlabs

Location: USA

Posted Dec 22, 2024

Mysten Labs is seeking a Head of Operations and Finance for Walrus to create a foundational infrastructure for decentralized protocols based on blockchain technologies. The role involves developing and overseeing key partner relationships, building a financial strategy, managing a treasury, and ensuring regulatory compliance. The ideal candidate should have 5+ years of operational experience, strong analytical and organizational skills, and be comfortable with new tools and challenges. Mysten Labs is a remote-first company with a $300M Series B round from top Silicon Valley venture funds.

Site Reliability Engineer

Company: Graylog

Location: USA

Posted Dec 22, 2024

Graylog is a company that specializes in delivering top-notch Threat Detection, Investigation, and Response (TDIR) solutions. They offer unparalleled fast and efficient log analysis capabilities in critical areas such as security compliance, operations, and DevOps. Their enterprise solution enables organizations globally to capture, store, and analyze terabytes of machine data in near real-time. They have been recognized for their inclusion in the 2021 Deloitte Technology Fast 500, taking home two prestigious cybersecurity awards in SIEM and DevSecOps from Cyber Defence Magazine at RSA in 2023 and 2024. They have also been named a Leader and Fast Mover in GigaOM's 2024 Radar Report for SIEM. They are currently recruiting for a Site Reliability Engineer to join their multinational cloud services team.

Certified Public Accountant

Company: Kickstart Accounting, Inc.

Location: USA

Posted Dec 22, 2024

KSA Tax Partners is a woman-owned virtual accounting firm dedicated to empowering women-owned businesses. They offer year-round service with a focus on client relationships and financial insights. The role of Tax Associate involves client management, tax preparation, and compliance. The ideal candidate is a seasoned tax preparer with strong client-focused service experience. The firm offers a supportive, innovative team with continuous learning and work-life balance opportunities.

Content Writer II

Company: Businessolver

Location: USA

Posted Dec 22, 2024

The Businessolver Way is a culture that encourages employees to perform at their best and have fun. They are committed to maintaining a secure environment for client data and expect employees to adhere to security practices. They are looking for a Content Writer II to develop and deliver content across various mediums for their managed book of business. The role requires strong organizational and time management skills, effective collaboration and project management abilities, excellent verbal and written communication skills, and a solid understanding of AP and Chicago style writing rules. The pay range for this position is $52,000 to $82,000 per year.

Director, HRIT

Company: Datavant

Location: USA

Posted Dec 22, 2024

Datavant is a data platform company for healthcare with a network of networks consisting of thousands of organizations, over 70,000 hospitals and clinics, and 70 of the 100 largest health systems. They are looking for an experienced Director of HRIT to lead and develop the HRIT team, manage relationships with external partners, and develop a comprehensive HRIT strategy. The role involves staying updated on HR technology trends, overseeing software implementation, ensuring data integrity, and providing training and support for HR staff and end-users.

Senior Solutions Engineer

Company: Webflow

Location: USA

Posted Dec 22, 2024

Webflow is seeking a Senior Solutions Engineer to inspire corporate and mid-market customers by helping them understand the art of what's possible with the Webflow platform. The role offers a competitive cash compensation package, equity, company bonus, sales commissions, retirement plans, health benefits, and wellness stipends. The candidate should have 3+ years of SaaS technical presales experience, ideally in Web Development, Content Management, or Digital Experience Platform space. They should have a consultative approach, experience with solution and value selling, and a general understanding of APIs and web development. The role requires excellent coaching, writing, discovery, and presentation skills.

Senior Manager, Engineering

Company: Beacon

Location: USA

Posted Dec 22, 2024

Beacon Biosignals is a company revolutionizing precision medicine for the brain, with a leading home EEG platform supporting clinical development of novel therapeutics for neurological, psychiatric, and sleep disorders. They have an FDA 510k cleared Dreem EEG headband and AI algorithms for quantitative biomarker discovery and implementation. Their ClinicoEEG database contains EEG data from nearly 100,000 patients, and their cloud-native analytics platform powers large-scale, retrospective, and predictive studies. They are seeking a Senior Manager Engineering to manage their Datastore team and continue the development and success of their products.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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