Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Vascular Clinical Specialist

Company: Penumbra

Location: USA

Posted Dec 20, 2024

The Clinical Specialist role involves providing support to regional sales teams in areas such as market development, procedural coverage, troubleshooting, education, training, customer service, and follow-up. The candidate must be located within the Orlando, FL area and have experience in the industry. The role requires developing relationships with hospital personnel, educating customers on product merits, and maintaining open communication lines with customers. The position requires a Bachelor's degree in a relevant field, additional training and certification, and 3+ years of experience in a hospital setting or medical device company. The role involves working in a busy, demanding, and competitive environment with a focus on adhering to the Company's Quality Management System and relevant regulations.

Adjunct Faculty - PhD Clinical Psychology (Travel Required)

Company: Adtalem Global Education

Location: USA

Posted Dec 20, 2024

Walden University is a member of Adtalem Global Education, offering more than 100 online degree and certificate programs. They are accredited by The Higher Learning Commission. Faculty Members are assigned to teach BAYR courses, which require asynchronous, synchronous, and in-person instruction. New faculty receive specific training and support. They expect faculty to be reasonably accessible to students and participate in doctoral dissertation committees.

Donor Relations Specialist

Company: Mercy For Animals

Location: USA

Posted Dec 20, 2024

Mercy For Animals is seeking a Donor Relations Specialist to join their development team. The role involves ensuring supporters receive the best customer service, responding to donor inquiries, developing digital donor stewardship materials, managing stewardship donation platforms, conducting research on donor relations best practices, and leading special yearly projects for SMS workplace giving and end-of-year fundraising.

Design Researcher

Company: Dropbox

Location: USA

Posted Dec 20, 2024

The role of a Researcher for Dash involves shaping the future of work by uncovering new problem spaces and identifying opportunities for innovative high-impact experiences. The role requires collaborating with cross-functional teams, driving user-centric research, and influencing Dash's AI-powered offerings. The responsibilities include taking high ownership in identifying and prioritizing research opportunities, designing and delivering impactful research, and advocating for user-centric strategies.

Enterprise Customer Success Manager

Company: NavVis

Location: USA

Posted Dec 20, 2024

NavVis is looking for a Customer Success professional to drive success for their top strategic enterprise customers. The role involves building a trusted relationship with industrial enterprise customers, increasing the usage and adoption of their product offering, and managing customer-specific marketing activities. The candidate should have experience in Customer Success, Presales, Technical Account Management, or Consulting, with a focus on enterprise customers. Fluency in English and German is crucial for successful collaboration with global enterprise customers.

Engineering Manager - Compliance

Company: Pinterest

Location: USA

Posted Dec 20, 2024

The text describes a job posting for an Engineering Manager at Pinterest to lead and manage a team dedicated to ensuring the company's adherence to various regulatory landscapes, including IP laws, trademark regulations, the Digital Services Act (DSA), and privacy laws. The manager will collaborate with cross-functional teams, oversee compliance-related initiatives, and lead the team to achieve high-impact outcomes.

Legal Intern - Privacy (Summer)

Company: Airbnb

Location: USA

Posted Dec 20, 2024

Airbnb is seeking Legal Interns to join the Privacy Legal team for their 2025 Summer Intern Program. The interns will contribute to challenging projects, gain practical experience, and have the opportunity to secure full or part-time employment with a dynamic technology company or leading law firm. The internship is global and requires strong communication skills, adaptability, and the ability to work with employees in other time zones.

Senior Product Manager - Models

Company: Weights & Biases

Location: USA

Posted Dec 20, 2024

Weights and Biases is a Series C company with $250M in funding and over 200 employees, serving over 1000 customers and more than 30 foundation model builders. They are looking for a Senior Product Manager to shape and deliver the future of their flagship Models product.

Principal Solutions Architect (Strategy/Data Governance)

Company: phData

Location: USA

Posted Dec 20, 2024

The text describes a role as a Principal Solutions Architect in a company that focuses on driving delivery excellence, ensuring customer success, and creating value through technical consulting services. The role requires extensive experience in designing and implementing data solutions, leading and managing teams, and collaborating with clients and technology partners. The ideal candidate should have expertise in various data platforms, cloud and distributed data storage, data integration technologies, and a strong background in software development. The company offers a remote-first work environment, competitive compensation, and excellent benefits.

Account Executive, Mid-Market

Company: Muck Rack

Location: USA

Posted Dec 20, 2024

The company is looking for a confident and driven Account Executive to join their team and contribute to their growth. The role involves winning new business, introducing new prospects to Muck Rack, and building rapport with prospects. The successful candidate will be a self-motivated result-driven individual with excellent communication skills and experience in SaaS sales or PR.

Staff Analyst - Advanced Analytics, Risk Insights

Company: Airbnb

Location: USA

Posted Dec 20, 2024

The text describes a highly skilled and experienced professional role in Airbnb's Payments Platform organization, focusing on risk insights and compliance. The role involves generating risk and compliance analytics reports, analyzing data for insights, and collaborating with various teams to optimize the payments journey. The candidate should have 10+ years of industry experience, a degree in a quantitative field, and expertise in SQL, Python, and machine learning techniques.

Account Manager

Company: Quantum Metric

Location: USA

Posted Dec 20, 2024

Quantum Metric is a remote-first company with a diverse and inclusive culture, offering a fun and engaging work environment. They have a strong focus on customer success, with an Account Manager role that involves strategic customer engagement, account planning, and regular QBRs with clients. The company offers competitive compensation, benefits, and perks, including a flexible work environment, professional development opportunities, and a recharge program after three years. Quantum Metric is a leader in Continuous Product Design, capturing insights from 40% of the world's internet users and supporting nationally recognized brands.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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