Excellent Customer Service Jobs in USA

531,745 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Staff Product Designer

Company: Ironcladhq

Location: USA

Posted Dec 04, 2024

Ironclad is a leading contract lifecycle management platform that helps innovative companies collaborate, negotiate, and manage contracts more efficiently. The platform offers a flexible solution for various contract workflows and has been recognized by several prestigious organizations. As a product designer, you'll use technology to shape the end-to-end contracting process and work with the team to transform and humanize contracts.

Customer Service Associate

Company: Conduent HR Services, LLC

Location: USA

Posted Dec 04, 2024

This is a remote call center representative position with a benefits administration services team. The role involves providing customer service, handling pension and financial benefits inquiries, and maintaining accurate records. The position offers a $1600 per hour pay rate after training, full benefits, and a full-time schedule. The requirements include a high school diploma, 18 years of age, criminal background check, previous customer service experience, proficiency in MS Office and keyboarding, and the ability to work an 8-hour shift between 8am-10pm EST Monday-Friday.

IT Lead

Company: Command Holdings

Location: USA

Posted Dec 04, 2024

CeLeen, an operating firm of Command Holdings, is seeking an Acting IT Lead to support their contract with the USAIDs Office of Transition Initiatives. The role focuses on strategic alignment between business needs and IT systems, providing leadership and coordination for the IT team. The ideal candidate should have strong management and communication skills, understanding of IT systems and agile processes, and the ability to lead a multidisciplinary team.

Data Product Manager

Company: Tealbook

Location: USA

Posted Dec 04, 2024

TealBook is looking for a delivery-driven and results-oriented Data Product Manager to lead the creation and evolution of data products that support their go-to-market functions. The role involves working closely with cross-functional teams to identify opportunities for expanding value to customers, resulting in increased TealBook revenue and sustainable cost models. The Data Product Manager will collaborate with teams to understand business needs, gather requirements, and identify opportunities for innovative data solutions. They will also contribute to Build or Buy analysis, identify sources, lead evaluation of sources, and provide a summary of analyses and recommendations to the leadership team. The role requires being a Subject Matter Expert for any data sources associated with data products, providing clarity and focus to diverse teams and stakeholders, and working with data scientists and data-focused engineering teams to provide priorities and data requirements. The Data Product Manager will also track data quality, analyze and identify opportunities for improvement, and work with the engineering team to drive cost and operational efficiency in data collection and management.

LPC Resident in Counseling

Company: Thriveworks

Location: USA

Posted Dec 04, 2024

Thriveworks Counseling is seeking individuals pursuing Virginia State Licensure as a LPC in Virginia. They are a clinician-founded national private practice group with locations in 48 states. Their mission is to help people live happy and successful lives, with a focus on client accessibility, integrity, and quality care. They offer full-time availability, 30 hours/week, 25 client visits with 5 hours administrative time, and flexibility in work schedule. They provide free group and individual clinical supervision, a W2 employment model with guaranteed pay, annual pay increases, and additional bonus opportunities. They offer benefits such as group health, dental, and vision, disability, life, and liability insurance, options, 401K program, malpractice insurance, and PTO. They have an amazing team culture, clinical support, career advancement opportunities, and autonomy with access to case consultation groups. The compensation is a Fee for Service position with earning potential of $45000-$55000.

Litigation Attorney

Company: Tempositions, Inc.

Location: USA

Posted Dec 04, 2024

This is an exciting long-term fully remote opportunity for a contract attorney with at least 1+ years of litigation experience. Responsibilities include preparing for and trying complex cases, determining the advisability of presenting witnesses, negotiating settlements, and reviewing agreements. The position requires barred and in good standing status, efficient legal research skills, and experience in litigation and settlement negotiation. Pay rates vary based on experience.

Credit Risk Lead

Company: Cardless

Location: USA

Posted Dec 04, 2024

Cardless is a credit card and loyalty platform for consumer businesses, with 9 credit cards launched including for major mall operators and airlines. They help businesses bring imaginative card programs to life, with a focus on data-driven problem solving and fair lending regulations. The role of Credit Risk Lead involves managing credit risk across partner brands, developing tools for risk management, and ensuring adherence to policies and procedures. The ideal candidate has a STEM degree or Economics focus, 5+ years in credit risk, and experience with R, Python, SAS, and SQL. They should be familiar with the consumer credit landscape and fair lending regulations.

Senior AI/ML Engineer, Machine Learning Operations

Company: Onebrief

Location: USA

Posted Dec 04, 2024

Onebrief is a revolutionary platform for military staff workflows and operational planning, designed to enable smarter real-time decisions with unparalleled collaboration features, AI-enhanced tools, and customizable workflows. Founded in 2017, Onebrief has raised $53M+ and is expanding its customer roster, including COCOMs and Service Components worldwide. They are looking for a Machine Learning Engineer focused on MLOps to establish and refine AIML deployment pipelines, enhance operational efficiencies, and ensure scalability and reliability in delivering machine learning solutions to production.

Lead Data Scientist

Company: Natera

Location: USA

Posted Dec 04, 2024

Natera is seeking a highly motivated Lead Data Scientist to join their rapidly growing company. The role involves participating in the design and prototyping of cutting-edge algorithms for analysis of genetic and clinical data, performing data analysis and algorithm design, contributing to their intellectual property portfolio, and interacting closely with R&D and product teams. The primary responsibilities include leading research efforts in building Machine Learning and Deep Learning models for next-generation sequence platforms, leveraging Machine Learning and Deep Learning to build the next round of algorithms and products, moving products through the full development process, contributing to their intellectual property portfolio, driving rigorous data analysis efforts, mentoring team members, and making decisions regarding own work methods. The required qualifications include a Masters or PhD in a quantitative field, at least five years of experience in data analysis using scripting languages such as Python, extensive knowledge and practical experience in machine learning, statistics, deep learning, and bioinformatics, and experience leading the development and implementation of advanced analytical models and pipelines for processing and interpreting RNA and miRNA data.

Cloud Customer Success Manager

Company: Greenpages

Location: USA

Posted Dec 05, 2024

The text is seeking an experienced Cloud Customer Success Manager to build and maintain a customer-obsessed Cloud Solution Partner CSP program. The successful candidate should be conversant in cloud billing and licensing models, capable of resolving complex customer requests, and apply best practices for onboarding, provisioning, tools, reporting, and escalations. The key responsibilities include conducting customer business reviews, collaborating with peers, acting as a liaison between customer and third-party vendors, building trusted advisor relationships, and defining KPIs and SLAs for high customer satisfaction.

VP, Enterprise Sales

Company: BlueConic

Location: USA

Posted Dec 04, 2024

BlueConic is an international startup that is growing fast and seeks a sales leader to thrive in a fast-growing startup and play a critical role in their future success. The role involves managing a portfolio of top 20 enterprise prospect accounts, leading and executing complex Enterprise RFPs, meeting and exceeding quota, providing thought leadership, serving as the SME for BlueConics CDP and Experiences CDOS, providing accurate forecasts and reports, working closely with marketing, customer success, and product teams, and being a champion for BlueConics mission.

Grant Writer

Company: Grantify

Location: USA

Posted Dec 04, 2024

Grantify is seeking experienced Grant Writers with a passion for crafting compelling content that drives success for innovative businesses. They are looking for freelancers who can help businesses secure government funding and offer regular projects, collaboration with a high-performing team, and the freedom to work remotely in the US. The role requires proven experience in grant writing, exceptional written communication skills, strong attention to detail, and the ability to work independently and collaborate effectively with a remote team.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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