Excellent Customer Service Jobs in USA

531,745 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Software Engineer (Infrastructure Team)

Company: Red Canary

Location: USA

Posted Dec 04, 2024

Red Canary is a cybersecurity company that protects, supports, and empowers organizations to make better security decisions. They prevent breaches every day and set a new standard for partnership in the industry. They are committed to customers and their values, which earned them a place on the Forbes Best Startup Employers 2022 list. They are looking for a Rails engineer to join their team to enable their Engineering groups with creative solutions.

Senior C++ Engineer (PC & Mobile)

Company: Demiurge Studios

Location: USA

Posted Dec 04, 2024

Demiurge Studios is seeking outstanding engineers with a passion for UI tools and performance optimization to join their team. They offer a collaborative environment, cohesive development teams, and the opportunity to work on innovative games for various platforms. The studio is committed to balanced and sustainable development and offers a flexible work environment, generous PTO, medical benefits, and more.

Sr. Product Analytics Associate

Company: Signify Health

Location: USA

Posted Dec 04, 2024

Signify Health is seeking a Senior Product Analyst to lead the development and execution of a data-driven product roadmap. The ideal candidate will have a deep understanding of product analytics, strong problem-solving skills, and experience working with cross-functional teams to support strategic initiatives. The role is remote with occasional travel required.

Director of Sales, US Navy

Company: Silvus

Location: USA

Posted Dec 04, 2024

Silvus Technologies is a company dedicated to connecting those who keep us safe by delivering advanced Mobile Adhoc Network radios powered by their custom MobileNetworked MIMO waveform. Their radios and waveform provide vital communications for mission-critical applications in harsh environments. Silvus StreamCaster radios are rapidly adopted by customers worldwide, including US and Allied Nations Departments of Defense, International Federal State and Local Law Enforcement agencies, and industry leaders in drone robot and unmanned systems manufacturing. The company is seeking a Director of Sales for the USN to increase sales of their MIMO-MANET products and is looking for a candidate with a Bachelor's degree, 6+ years of relevant experience, and deep understanding of USN procurement and MARCORSYSCOM MCTSSA and PMTCE program offices.

Senior Product Manager - Underwriting

Company: Bestow

Location: USA

Posted Dec 04, 2024

Bestow is a leading insurance technology platform seeking a Senior Product Manager to drive underwriting capabilities and tools. The role involves collaborating with cross-functional teams, analyzing risk and eligibility, and enhancing the user experience of underwriting tools. The company values diversity and offers competitive benefits, a flexible work-from-home policy, and a beautiful office in Dallas.

Chief of Staff to the CTO and CPMO

Company: Podium

Location: USA

Posted Dec 04, 2024

The job posting is for a motivated and organized Chief of Staff to support the Chief Technology Officer and Chief Product and Marketing Officer. The role involves leading strategic projects, managing planning cycles, and streamlining operations to ensure departmental and company success. The ideal candidate should have 7+ years of experience in program management, business operations, or a related field, and be aligned with Podium's operating principles.

Senior Brand Designer - Creative

Company: Webflow

Location: USA

Posted Dec 04, 2024

Webflow is seeking a Senior Brand Designer to join their team in a remote-first United States location. The role offers a competitive cash compensation package, remote work opportunities, and a focus on design excellence. The ideal candidate should have 4+ years of brand design experience, in-house tech company and agency experience, proficiency in design tools like Figma and Adobe Creative Suite, and the ability to think systematically and create scalable solutions.

Regional Sales Manager - Named Accounts

Company: ExtraHop

Location: USA

Posted Dec 04, 2024

ExtraHops is a growing company offering a unique and powerful Network Security Analytics platform. They provide strong comp plans, fair quotas, and the opportunity to work with a motivated team. The role involves increasing revenue, meeting sales targets, and presenting ExtraHop products to customers. Required qualifications include a four-year degree, 5 years of technology sales experience, and a proven track record of exceeding sales targets.

Associate Clinical Study Manager

Company: Penumbra

Location: USA

Posted Dec 04, 2024

The Associate Clinical Study Manager position involves leading clinical studies for Penumbra, working with confidential data, and interacting with various stakeholders. The role requires developing and maintaining project timelines, managing study-related documents, and contributing to process improvements. The position qualifications include a Bachelor's degree in Biological Sciences or related field, 2+ years of relevant experience, and proficiency in Microsoft Office, MS Project, EDC Systems, and study management systems.

Vascular Clinical Specialist

Company: Penumbra

Location: USA

Posted Dec 04, 2024

The Clinical Specialist role involves providing support to regional sales teams in areas such as market development, procedural coverage, troubleshooting, education, training, customer service, and follow-up. The candidate must have a Bachelor's degree in communications, neuroscience, biology, or a related field, along with additional training and certification in radiology, neurointerventional technology, or a related field. The role requires strong clinical, technical, and organizational skills, as well as the ability to function in a busy, demanding, and competitive environment. The annual base salary range for new hires is $70,000 to $115,000.

Azure Security Practice Director

Company: Atmosera

Location: USA

Posted Dec 04, 2024

Atmosera is a full lifecycle cloud technology transformation firm offering various professional services, with a focus on Microsoft Azure. The Director of Professional Security Services leads a team to provide market-leading consulting for IT Security, with a focus on Azure and M365 security. The role involves strategic planning, team development, client engagement, and ensuring high-quality consulting services.

Director - Technology Alliances

Company: Cyberhaven

Location: USA

Posted Dec 04, 2024

The text describes an opportunity to join Cyberhaven, an AI-powered data security company, to revolutionize how companies detect and stop insider threats. The Director of Technology Alliances will lead partnerships, foster relationships with strategic partners, and drive revenue growth. The role requires 10+ years of experience in partnerships, alliances, or related fields, with a focus on building and managing complex partnerships. The company values include thinking deeply, taking ownership, continuous learning, obsessing about customers, enjoying the journey, and reaching for ambitious goals.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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