Excellent Customer Service Jobs in USA

531,828 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Sr. Quality Engineer

Company: Bloomerang

Location: USA

Posted Nov 29, 2024

Bloomerang is a company that provides software and services to help nonprofits raise more money and do more good. They are looking for a Senior Quality Engineer to join their team, who has experience in test automation and a passion for quality. The company offers a range of benefits, including health insurance, time off, and a 401k match.

Senior Product Manager, Operate Tools

Company: OpenZeppelin

Location: USA

Posted Nov 29, 2024

OpenZeppelin is a company that specializes in securing blockchain applications and smart contracts. They are looking for a product manager to lead the development of their Operate Tools, which will help developers and companies to securely code, audit, deploy, and operate smart contracts.

Corporate Counsel

Company: Nift

Location: USA

Posted Nov 29, 2024

Nift is a high-growth tech startup looking for a Corporate Counsel to join their team. The company is disrupting performance marketing and is backed by investors who supported Fitbit, Warby Parker, and Twitter. The role involves providing strategic legal guidance and ensuring compliance with relevant laws and regulations.

Junior DevOps Engineer

Company: native

Location: USA

Posted Nov 29, 2024

Native is seeking a motivated DevOps Engineer with 12 years of DevOps experience to join their dynamic team. The ideal candidate is a collaborative team player who excels in a fast-paced environment and is passionate about building and maintaining scalable infrastructure.

Head of Total Rewards

Company: SeatGeek

Location: USA

Posted Nov 29, 2024

The job posting is for a compensation and benefits expert at SeatGeek, a company that believes in the power of live events and values its employees. The role involves developing a total rewards employee value proposition, managing a team of compensation and benefits experts, and collaborating with HR and finance teams. The company offers a range of benefits, including equity stake, flexible work environment, and unlimited PTO.

Sr. SDR - Sales Development Representative

Company: Casebook PBC

Location: USA

Posted Nov 29, 2024

The job description is for a Sales Development Representative at Casebook PBC, a company that empowers community wellbeing through technology. The role involves identifying and making outreach to organizations in the US and Canada, using a data-driven approach to prioritize and engage prospects, and collaborating with other teams to maximize lead generation potential.

Virtual Clinical Educator

Company: Inizio Engage

Location: USA

Posted Nov 29, 2024

The job posting is for a remote educational support position with a biotechnology company. The job involves providing virtual educational programs to patients and caregivers, and requires a current US RN license, associate's degree or equivalent work experience, and excellent communication and interpersonal skills.

Senior Technical Program Manager

Company: Integral Ad Science

Location: USA

Posted Nov 29, 2024

The job posting is for a Senior Technical Program Manager position at Integral Ad Science. The role involves leading cross-functional teams, managing technology-focused discussions, and driving engineering strategy. The company is looking for someone with experience in technical program management, software development, and data-driven decision making.

Web Content Manager

Company: StackAdapt

Location: USA

Posted Nov 29, 2024

StackAdapt is a self-serve advertising platform looking for a Web Content Manager to join their team. The role involves creating and optimizing content for the website, improving brand messaging and user experience, and working closely with other teams.

Director of User Research

Company: Workiva

Location: USA

Posted Nov 29, 2024

The job posting is for a Director of User Research position at Workiva, requiring a candidate with a strong background in user research methodologies, passion for user-centric design, and ability to lead a team. The role involves defining the user research vision, conducting research studies, and driving prioritization of research efforts.

Senior CX Content Developer

Company: 1Password

Location: USA

Posted Nov 29, 2024

The job posting is for a Senior Content Developer at 1Password, a company that values simplicity, honesty, and a human-centric approach. The role involves creating engaging and informative content for the customer community, and requires experience in content production and technical writing. The company offers a range of benefits, including health and wellbeing programs, growth and future opportunities, and flexibility and community support.

Software Engineer III - Mendix

Company: Energy Solutions

Location: USA

Posted Nov 29, 2024

Energy Solutions is seeking a senior-level Software Engineer III with Mendix experience to join their Information Systems team. The company focuses on market-based programs to deliver large-scale energy, carbon, and water-use savings. The role involves designing, developing, and maintaining software systems that support the distribution of incentives for clean energy technologies.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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