Excellent Customer Service Jobs in USA

531,869 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Compensation Specialist

Company: Axonius

Location: USA

Posted Nov 28, 2024

The job posting is for a Compensation Specialist role at Axonius, a fast-growing cybersecurity startup. The job involves conducting research, analyzing data, and developing compensation programs to attract and retain employees. The company offers a competitive salary, stock options, and benefits. The job requires a bachelor's degree, 3+ years of experience, and expertise in compensation principles and practices.

Internal Audit, Senior Director

Company: Planet

Location: USA

Posted Nov 29, 2024

Planet is seeking an Internal Audit Senior Director to oversee the design, implementation, and evaluation of internal controls. The role will lead the day-to-day operations of the SOX compliance program and partner with external consultants and auditors.

Senior Frontend Engineer

Company: Automattic Careers

Location: USA

Posted Nov 28, 2024

Automattic is looking for talented engineers to help build and evolve products that impact the lives of development and content teams. The company is seeking candidates with experience in JavaScript, React, and Vuejs, as well as a strong enthusiasm for participating in code reviews and discussions about architecture and technical design.

Director, Digital Customer Success

Company: Vercel

Location: USA

Posted Nov 29, 2024

The job description is for a Director of Digital Customer Success at Vercel, a company that provides a frontend cloud platform for building and scaling web applications. The role involves leading a global team, partnering with other teams, and ensuring customer success and retention.

Business Development Representative

Company: Pagos

Location: USA

Posted Nov 28, 2024

Pagos is looking for a Business Development Representative to scale and refine their outbound operations. The ideal candidate has 2+ years of experience in enterprise BDR, strong communication skills, and the ability to understand complex technical and business requirements.

Principal Software Engineer - Communications

Company: Podium

Location: USA

Posted Nov 29, 2024

The text describes a job role at Podium, a company that provides communication solutions. The role involves driving change, mentoring engineers, and providing technical leadership. The company offers a range of benefits and is an equal opportunity employer.

Junior DevOps Engineer

Company: native

Location: USA

Posted Nov 29, 2024

Native is seeking a motivated DevOps Engineer with 12 years of DevOps experience to join their dynamic team. The ideal candidate is a collaborative team player who excels in a fast-paced environment and is passionate about building and maintaining scalable infrastructure.

APAC Business Development

Company: Gauntlet

Location: USA

Posted Nov 29, 2024

Gauntlet is a company that specializes in quantitative research and optimization of DeFi economics, managing market risk and optimizing growth for protocols. They are looking for a lead to develop a comprehensive go-to-market plan for the APAC region, focusing on securing high-net-worth individuals, capital providers, and DeFi protocols.

Sr. SDR - Sales Development Representative

Company: Casebook PBC

Location: USA

Posted Nov 29, 2024

The job description is for a Sales Development Representative at Casebook PBC, a company that empowers community wellbeing through technology. The role involves identifying and making outreach to organizations in the US and Canada, using a data-driven approach to prioritize and engage prospects, and collaborating with other teams to maximize lead generation potential.

Data Analyst

Company: Agero

Location: USA

Posted Nov 29, 2024

The text describes Agero's mission to rethink vehicle ownership experience through data-driven technology, and the job description of a Data Analyst who plays a critical role in driving data-centric initiatives within the organization.

Manager, Business Intelligence

Company: ExtraHop

Location: USA

Posted Nov 29, 2024

The job posting is seeking a Business Intelligence Manager to lead a data reporting team, overseeing team development, roadmap planning, and stakeholder relationships. The role requires strong data engineering and architecture expertise, as well as excellent communication skills.

Project Manager

Company: Cerba Research

Location: USA

Posted Nov 29, 2024

The job description is for a Project Manager at Cerba Research, a growing company in the clinical pharmaceutical industry. The role involves managing global clinical trial programs, developing and maintaining client relationships, and leading project execution. The company emphasizes teamwork, continual learning, and professional growth.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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