Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Business Intelligence Analyst

Company: Prizepicks

Location: USA

Posted Nov 26, 2024

PrizePicks is a fast-growing sports company looking for a Finance Business Intelligence Analyst to join their team. The role involves providing valuable reporting and insights to support finance and accounting teams, and helping the company expand into new markets.

Senior Payroll Specialist

Company: Figma

Location: USA

Posted Nov 27, 2024

Figma is hiring a Senior Payroll Specialist to join their Accounting Team. The ideal candidate will have experience in processing US payroll, preparing journal entries, and leading projects. The role will collaborate closely with various teams to ensure seamless coordination. The job requires strong knowledge of Workday Payroll and ADP SmartCompliance, as well as experience creating journal entries and recording equity transactions.

Sr. GTM Enablement Program Manager, HR Tech

Company: Lattice

Location: USA

Posted Nov 27, 2024

The job posting is for a GTM Enablement team role at Lattice, a people success platform. The role involves partnering with GTM leadership, designing and delivering sales training programs, and driving alignment with business objectives. The company offers a competitive salary range of $129,000 to $161,500, as well as benefits and a collaborative work environment.

Senior Program Manager

Company: Gradient AI

Location: USA

Posted Nov 26, 2024

Gradient AI is a fast-growing startup that offers AI and ML solutions to the insurance industry. They are looking for a Senior Project Manager to join their product team and develop processes and strategies for major product development projects.

Senior Manager - Field Marketing

Company: Red Canary

Location: USA

Posted Nov 27, 2024

Red Canary is a cybersecurity company that aims to create a world where organizations can make their greatest impact without fear of cyber threats. They offer a range of services and solutions to help organizations protect themselves from cyber threats and achieve their goals.

Director of Product Design

Company: Wpromote

Location: USA

Posted Nov 27, 2024

Wpromote is looking for a Director of Product Design to lead and elevate their design for Polaris, a marketing AI platform. The role involves defining the design vision and strategy, managing and mentoring a team, and collaborating with product and engineering teams.

VP, Business Development

Company: Bounteous

Location: USA

Posted Nov 27, 2024

Bounteous x Accolite is seeking a Vice President of Business Development to drive growth within their Data amp AI practice. The role involves leveraging expertise with platform partners and established relationships to generate leads and strategically position BxAs capabilities and offerings.

Account Executive - SMB

Company: Sprout Social

Location: USA

Posted Nov 27, 2024

Sprout Social is looking for an Account Executive SMB to join their Sales team. The role involves executing sales processes, closing new business, and meeting monthly activity and pipeline metrics. The company offers a competitive salary, benefits, and opportunities for growth and development.

Staff Technical Program Manager

Company: Cribl

Location: USA

Posted Nov 27, 2024

Cribl is a company that values its employees and customers, looking for collaborative and motivated team members to join their remote-first team. They are seeking a Staff Technical Program Manager to deliver complex product development programs, with a focus on customer satisfaction and technical excellence.

Financial Analyst

Company: Himshers

Location: USA

Posted Nov 27, 2024

Hims amp Hers is a health and wellness platform that offers nonprescription products and personalized prescription solutions for various conditions. They are looking to hire a Financial Analyst to join their strategic finance organization.

Sr Product Manager - Partnerships

Company: 1Password

Location: USA

Posted Nov 27, 2024

1Password is a company that provides a password manager and other security tools. They are looking for a customer-obsessed and empathetic product manager to join their Channels team. The role involves building APIs, webhooks, and native integrations for Managed Service Providers, Resellers, and Distributors.

FP&A Analyst

Company: Peek

Location: USA

Posted Nov 27, 2024

Peekcom is a platform that combines business software with a marketplace for consumers to book experiences. They have secured funding and have been recognized with several awards. They are seeking a Financial Analyst with strong foundational experience and a track record in corporate finance.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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