Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

HR Business Partner

Company: ScienceLogic

Location: USA

Posted Nov 26, 2024

ScienceLogic is seeking an experienced HR Business Partner to join their dynamic HR team. The role will partner closely with the Chief Product Officer and the CPO's leadership team to identify, develop, and execute talent solutions that align to business objectives and promote a culture of high performance, strong engagement, and consistent growth.

Senior Affiliate Marketing Manager

Company: Monarch Money

Location: USA

Posted Nov 26, 2024

Monarch is a financial management company that has quickly become one of the premier ways to manage your financial life. The company is passionate about building a company, product, and brand that both customers and employees love. They are looking for a Senior Affiliate Marketing Manager to drive their affiliate marketing initiatives.

Solutions Architect

Company: Kontakt.io

Location: USA

Posted Nov 26, 2024

Kontaktio empowers hospitals with an advanced care delivery operations platform, leveraging intelligent data analysis and AI-driven recommendations. The company is seeking a skilled Solutions Architect to drive its next phase of growth.

Claim Advisor - Professional Liability (Cyber)

Company: Sedgwick

Location: USA

Posted Nov 26, 2024

The job description highlights the company's culture of caring, flexibility, and opportunities for growth and development. It emphasizes the importance of making a positive impact and working in an inclusive environment.

Contract Manager

Company: Uptempo

Location: USA

Posted Nov 26, 2024

Uptempo is seeking a Contract Manager to join their legal team. The role involves managing contract lifecycle processes, drafting and reviewing contracts, and collaborating with internal teams. The ideal candidate has a degree in business or legal studies, 4+ years of office administration experience, and 2+ years of contract management experience.

Implementation Consultant, Email

Company: Attentive

Location: USA

Posted Nov 26, 2024

Attentive is a company that is revolutionizing the way businesses connect with their customers through its AI-driven marketing platform. The company is looking for a driven candidate to join its Customer Success organization as an Implementation Consultant on its Email team.

Senior Sales Engineer

Company: Red Canary

Location: USA

Posted Nov 26, 2024

Red Canary is a cybersecurity company that aims to help organizations make better security decisions and protect themselves from cyber threats. They are looking for a sales engineer to join their team, who will work closely with customers to understand their security needs and provide solutions.

Sales Enablement Representative

Company: Secure Code Warrior

Location: USA

Posted Nov 26, 2024

The job posting is for a Sales Enablement Contractor to join Secure Code Warrior's team. The role involves developing and implementing sales enablement strategies, creating content, training, and tools to support the sales team. The company is seeking a candidate with experience in sales enablement, corporate training, and instructional design.

Senior Android Engineer, Guest & Host

Company: Airbnb

Location: USA

Posted Nov 26, 2024

Airbnb is a trusted marketplace and travel community that has grown to over 4 million hosts and has welcomed more than 1 billion guest arrivals. The company is building a world-class payments platform and is looking for a mobile-first payment experience engineer to join their team.

Technology Partnerships Manager

Company: Apollo.io

Location: USA

Posted Nov 26, 2024

The job posting is for a Technology Partnerships Manager at Apollo, responsible for expanding technology partnerships, managing relationships, and driving adoption. The role requires strong technical acumen, relationship-building skills, and experience in high-growth environments.

Senior Manager, Customer Insights

Company: Ollie Pets

Location: USA

Posted Nov 26, 2024

Ollie is a company that aims to improve the lives of pets and pet parents. They are looking for a Senior Manager Customer Insights to shape and execute research that will help steer their business in its next phase of growth. The company values diversity, inclusivity, and kindness, and offers a competitive salary, benefits, and a stake in the company.

Visual Designer

Company: Coder

Location: USA

Posted Nov 26, 2024

Coder is looking for a passionate Designer to join their team to help shape the visual identity of a product used by thousands of developers worldwide. The role involves designing visually appealing user-centric web pages, creating digital design assets, and supporting the product team.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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