Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Senior Data Engineer

Company: Going

Location: USA

Posted Nov 26, 2024

The job description is for a Senior Data Engineer to lead the design, building, and scaling of a robust data infrastructure. The role requires technical expertise and strategic leadership to support high-impact decision-making.

Enterprise Account Executive

Company: Clari

Location: USA

Posted Nov 26, 2024

Claris Revenue platform helps companies achieve remarkable revenue performance by providing forecasting accuracy and visibility. The company is seeking a highly motivated Enterprise Account Executive to join their growing team.

Director, Partner Management - AWS

Company: TTEC Digital

Location: USA

Posted Nov 26, 2024

TTEC Digital is a leading global provider of technology-enabled customer experience services, seeking a Director of Partner Management AWS to join their global sales team. The role involves partner program management, sales enablement, and field collaboration to drive pipeline generation and sales enablement.

Senior Software Engineer - Search

Company: Airbnb

Location: USA

Posted Nov 26, 2024

The Location team at Airbnb is responsible for building a world-class search experience for guests. The team works on the map search experience and aims to provide guests with necessary location context to easily find listings to book.

Senior Product Manager - Personal Banking

Company: Mercury

Location: USA

Posted Nov 26, 2024

Mercury is looking for a Senior Product Manager to join their Personal Banking team and shape the future of consumer banking and investment offering. The role demands a mix of vision, empathy, and technical skills to build innovative products and solutions.

HR Business Partner - ProdEng

Company: ScienceLogic

Location: USA

Posted Nov 26, 2024

ScienceLogic is seeking an experienced HR Business Partner to join their dynamic HR team. The role will partner closely with the Chief Product Officer and the CPO's leadership team to identify, develop, and execute talent solutions that align to business objectives and promote a culture of high performance, strong engagement, and consistent growth.

Staff Technical Program Manager - SRE

Company: Cribl

Location: USA

Posted Nov 26, 2024

Cribl is looking for an ambitious Staff Technical Program Manager to lead complex product development programs. The role requires strong leadership, analytical, and problem-solving skills, as well as experience with software development tools and cloud technology. The company offers a competitive salary and benefits package.

Senior Data Analyst - Experimentation & Growth

Company: Ollie Pets

Location: USA

Posted Nov 26, 2024

Ollie is a company that makes human-grade pet food tailored to each dog's nutritional needs. They are looking for a Sr Data Analyst to join their team to help with new customer growth through continuous experimentation. The company values diversity, equal opportunity, and building a team that represents a variety of backgrounds and perspectives.

Senior Project Manager

Company: Gradient AI

Location: USA

Posted Nov 26, 2024

Gradient AI is a fast-growing startup that provides AI and ML solutions to the insurance industry. They are looking for a Senior Project Manager to join their product team, with responsibilities including creating standardization and process for large projects, managing project schedules, and working with clients.

Manager - Quality Engineering

Company: Nextech

Location: USA

Posted Nov 26, 2024

Nextech is a leader in specialty healthcare technology solutions, seeking a Manager Quality Engineering to guide test engineering and quality engineering teams. The role requires technical strength, leadership, and ability to work with cross-functional teams.

Corporate Counsel

Company: Cision

Location: USA

Posted Nov 26, 2024

Cision is seeking a full-time attorney to join its Legal Department. The attorney will work closely with sales staff, marketing teams, and other business groups to draft and negotiate commercial contracts, provide legal support, and advise on various commercial initiatives.

Agency Account Executive

Company: Teikametrics

Location: USA

Posted Nov 26, 2024

The job description is for an Agency Account Executive at Teikametrics, a fast-growing AI-driven eCommerce software company. The role involves driving revenue growth by helping full-service eCommerce agencies and their clients maximize success across Amazon, Walmart, and other leading marketplaces.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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