Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

SEO Copywriter

Company: Outliant

Location: USA

Posted Nov 26, 2024

Outliant is a fully remote digital product development and startup consulting company that values individual growth, creativity, and thinking outside the box. They are looking for an SEO Copywriter to support multilocation SEO strategies for enterprise clients.

Senior Product Designer - Security Policies

Company: GitLab

Location: USA

Posted Nov 26, 2024

The role is for a Senior Product Designer to work on the Security Policies team at GitLab. The designer will create intuitive and innovative UI/UX solutions to empower teams to develop software securely and efficiently. The role requires experience with enterprise products, domain knowledge in DevSecOps, and strong visual design skills.

Fullstack Engineer

Company: Oddball

Location: USA

Posted Nov 26, 2024

Oddball is hiring a Fullstack Engineer to work on a pivotal Federal program that is making a positive impact on millions of Americans daily lives. The company values learning, growth, and making a big impact, and offers competitive compensation and benefits.

Lead UX Designer - Product Management

Company: Saviynt

Location: USA

Posted Nov 26, 2024

The job posting is for a Lead UX Designer at Saviynt, a high-growth Platform as a Service company focused on Identity Authority. The role involves designing user-centric experiences, managing design quality, and collaborating with cross-functional teams. The company offers a competitive total rewards package, learning opportunities, and a positive work environment.

Commercial Account Manager

Company: Procore Technologies

Location: USA

Posted Nov 26, 2024

Procore is looking for a Commercial Account Manager to join their sales team. The role involves serving as the main point of contact for existing strategic midsize accounts, leveraging Procore's products and processes to maximize renewals and expansion, and collaborating with other teams to maintain and expand customer revenue base.

Copy Editor, The Verge

Company: VoxMedia

Location: USA

Posted Nov 26, 2024

The Verge is seeking a copy editor to join their team and uphold their high editorial standards. The role requires a language expert who can work collaboratively and has a deep responsibility to get things right. The job involves managing and updating the style guide, copy editing text, and working closely with editorial leadership.

Senior Product Manager, New AI Product

Company: Vsco39

Location: USA

Posted Nov 26, 2024

VSCO is a platform that empowers photographers with creative tools, community, and exposure. They are looking for a Senior Product Manager to define and scale a new AI-powered product experience. The role requires a curious and visionary leader who can drive clarity around the needs and aspirations of photographers and develop creative solutions to address them.

Licensed Clinical Mental Health Counselor Associate

Company: Thriveworks

Location: USA

Posted Nov 26, 2024

Thriveworks Counseling is seeking licensed clinical mental health counselors to join their team. The company offers a range of benefits, including flexible scheduling, clinical supervision, and competitive compensation. The job requires a graduate degree in counseling and experience working with clients with depression and anxiety.

Director of Product Marketing - Platform

Company: Apollo

Location: USA

Posted Nov 26, 2024

Apollo GraphQL is seeking an experienced Director of Product Marketing to lead the platform marketing team, develop platform narratives, and drive enterprise pipelines. The ideal candidate has 5+ years of experience in product marketing, technical understanding of distributed architectures, and strong storytelling skills.

Enterprise Account Manager

Company: OpenTable

Location: USA

Posted Nov 26, 2024

OpenTable is a leading company in the hospitality industry, providing software and services to restaurants and bars. The company is seeking an Enterprise Account Manager to manage a premium portfolio of restaurant groups and strategic accounts, building strong relationships and driving revenue growth.

Senior UX Researcher

Company: Reddit

Location: USA

Posted Nov 26, 2024

The job posting is for a Senior UX Researcher position at Reddit, responsible for conducting research and driving product strategy. The role requires experience in research methods, communication, and collaboration.

Customer Service Representative (Healthcare)

Company: Sagility

Location: USA

Posted Nov 26, 2024

Sagility is a global leader in business process management, dedicated to enhancing the member and patient experience. The company is hiring remote customer service representatives for its call center team, offering competitive pay, performance-based incentives, and comprehensive health coverage.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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