Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Multimedia Producer

Company: Climatepower

Location: USA

Posted Nov 26, 2024

Climate Power is seeking a Multimedia Producer to join its Creative Department, responsible for producing innovative and original digital video content, including motion graphics, for its digital platforms, partners, and special projects.

Contributing Faculty - DNP

Company: Adtalem Global Education

Location: USA

Posted Nov 26, 2024

Walden University is an accredited institution that offers online degree and certificate programs in nursing and other fields. The university is seeking faculty members to teach in its PhD program and has a variety of opportunities available.

Director - Corporate FP&A

Company: Weights & Biases

Location: USA

Posted Nov 26, 2024

The company Weights amp Biases is looking for a Director to join their FPampA team. The Director will be responsible for leading and building the Corporate FPampA function, forecasting, planning, and reporting on the company's financials. The role requires strong analytical skills, experience in financial modeling, and the ability to partner with senior leadership.

Technical Project Manager with CMS experience

Company: Outliant

Location: USA

Posted Nov 26, 2024

Outliant is a remote digital product development and startup consulting company that values diversity, creativity, and excellence. They are looking to hire a full-time Technical Project Manager with CMS experience to work with a team of creators and engineers.

Sr. Growth Marketing & Ops Manager - Sales-Assist

Company: Grafana Labs

Location: USA

Posted Nov 26, 2024

The job posting is for a Sr Growth Marketing and Operations Manager to drive the success of a Product-Led Growth (PLG) sales motion. The role involves creating a repeatable pipeline for the Velocity Sales team using data automation and GTM know-how. The job requires experience in growth marketing, demand gen, RevOps, or a related role, with a focus on the intersection of PLG and Sales.

Software Engineer - Models

Company: Weights & Biases

Location: USA

Posted Nov 26, 2024

The company Weights amp Biases is looking for a Software Engineer to work on their Models team. The team primarily works on features that enhance and centralize the machine learning development workflow for their users. The role involves leading new product initiatives, collaborating with other developers, and focusing on end users and customer feedback.

Lead Platform Enterprise Architect

Company: Rackspace

Location: USA

Posted Nov 26, 2024

The job posting is seeking an experienced Enterprise Solution Architect with a strong background in Infrastructure and a proven ability to navigate and execute complex multicloud strategies for enterprise customers. The role requires a blend of technical expertise, strategic thinking, and hands-on experience leading large-scale transformations in high-impact industries.

Senior Manager, Tax and Treasury

Company: iRhythm

Location: USA

Posted Nov 26, 2024

The job posting is for a Senior Manager Tax and Treasury role at iRhythm Technologies, a digital healthcare company. The role involves managing tax compliance, strategy, and planning, as well as overseeing treasury functions. The company offers a competitive compensation package, excellent benefits, and a diverse and inclusive work environment.

Enterprise Account Executive

Company: HiHello

Location: USA

Posted Nov 26, 2024

HiHello is a venture-backed company that has created a software platform for digital brand and identity. They are looking for experienced Enterprise Account Executives to help them expand their presence in the market.

Lead Enterprise Engagement Manager

Company: Rackspace

Location: USA

Posted Nov 26, 2024

The job description is for a Lead Enterprise Engagement Manager who will manage projects, develop project plans, and provide guidance to customers. The role requires a bachelor's degree, 2 years of experience, and certifications such as Project Management Professional and Certified Scrum Master.

Senior Healthcare Analytics Analyst

Company: Cohere Health

Location: USA

Posted Nov 26, 2024

Cohere Health is a fast-growing clinical intelligence company that improves lives at scale by promoting patient-specific care options using AI and deep clinical expertise. They are looking for a Senior Healthcare Analytics Analyst to play a key role in conducting analyses that drive strategy and provide insights critical to the development of new clinical intervention strategies and product enhancements.

Customer Support Technical Representative - Core

Company: 1Password

Location: USA

Posted Nov 26, 2024

The job posting is for a Technical Representative at 1Password, a company that values simplicity, honesty, and a human-centric approach. The role involves troubleshooting Tier 2 issues, working with customers, and contributing to the company's culture of innovation and collaboration.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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