Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Senior Talent Acquisition Specialist

Company: Cobalt

Location: USA

Posted Nov 25, 2024

Cobalt is a company that offers pentesting services and is looking for a Senior Talent Acquisition Specialist to join their team. The job involves full-cycle recruitment, partnering with hiring managers, and managing the recruitment pipeline. The company values diversity and inclusion and offers a range of benefits and perks.

Technical Account Manager

Company: EDB

Location: USA

Posted Nov 25, 2024

The Technical Account Manager (TAM) role is responsible for building and maintaining post-sales relationships with large and complex customers. The TAM serves as a trusted technical advisor, ensuring successful implementations and providing technical leadership for customers' major Postgres initiatives.

Contributing faculty for MS Psychology - CBE (TEMPO)

Company: Adtalem Global Education

Location: USA

Posted Nov 25, 2024

Walden University is an accredited institution that offers online degree and certificate programs in various fields. The university is seeking faculty members to teach in its Competency-Based Education (CBE) program, specifically in the MS in Psychology program. The faculty member will work directly with students to assist with any questions or challenges they may have in acquiring the necessary knowledge and skills needed to demonstrate proficiency in each competency.

Staff Software Engineer

Company: Workiva

Location: USA

Posted Nov 25, 2024

Workiva is seeking a Staff Frontend Engineer to join their dynamic team focused on building a leading sustainability platform. The role involves leading efforts to elevate the frontend developer experience, mentoring and coaching engineers, and driving the delivery of top-tier solutions.

Customer Support Representative

Company: AcuityMD

Location: USA

Posted Nov 25, 2024

AcuityMD is a software and data platform that accelerates access to medical technologies. The company is seeking a Customer Support Representative to join their team, providing exceptional customer service and resolving customer issues.

Senior Product Designer I - Operations Hub

Company: HubSpot

Location: USA

Posted Nov 25, 2024

The job posting is for a Senior Product Designer position at HubSpot, where you'll work on the Operations Hub product line, focusing on customer experience, design, and innovation. The company values diversity, inclusivity, and growth, and offers a competitive compensation package.

Senior Compensation Analyst

Company: Twilio

Location: USA

Posted Nov 25, 2024

Twilio is looking for a Senior Compensation Analyst to drive compensation programs and policies, with a focus on pay equity and global expansion. The role requires a strong compensation analytics background and experience with equity in a public-traded company.

Senior Software Engineer - Frontend/Fullstack

Company: Pallet

Location: USA

Posted Nov 25, 2024

Pallet is a company that is revolutionizing the logistics industry with cutting-edge technology and a people-first approach. They are building solutions that redefine how businesses manage their operations and are setting a new standard for operational excellence.

Junior Software Developer in Support

Company: Checkly

Location: USA

Posted Nov 25, 2024

Checkly is a remote-first startup that enables developers to detect and resolve issues 10x faster through codedriven synthetic monitoring. They are looking for a Junior Software Developer in Support to help developers who rely on Checkly to ensure the stability of their web apps and APIs for their endusers.

Compliance Consultant - Compliance Advisory

Company: COMPLY

Location: USA

Posted Nov 25, 2024

COMPLY is a high-growth organization that provides compliance consulting services to clients globally. They are seeking a Compliance Consultant to join their team, responsible for providing consulting services, drafting disclosure documents, and conducting compliance reviews.

Executive Assistant to CMO/CRO

Company: Cobalt

Location: USA

Posted Nov 25, 2024

The job posting is for an Executive Assistant to the CMO and CRO at Cobalt, a company that provides offensive security testing services. The role involves providing administrative and operational support, managing calendars, coordinating meetings, and handling travel and expense reports. The company values diversity and inclusivity and offers a competitive compensation package, comprehensive benefits, and opportunities for professional development.

Site Reliability Engineer I

Company: Renaissance

Location: USA

Posted Nov 25, 2024

Renaissance is a global leader in preK12 education technology, offering solutions to help educators personalize learning paths for students. The company is looking for a Site Reliability Engineer to join their team, with a salary range of $61,000 to $80,000.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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