Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Staff Security Engineer - Splunk

Company: HubSpot

Location: USA

Posted Nov 25, 2024

HubSpot is looking for an experienced Staff Security Engineer with a specialization in Splunk and a deep knowledge of data lake environments such as Snowflake to enhance their security monitoring and detection capabilities.

Senior Security Engineer - Tool Implementation and Troubleshooting

Company: HubSpot

Location: USA

Posted Nov 25, 2024

HubSpot is seeking a Senior Security Engineer with expertise in implementing and troubleshooting security tools to enhance and support their security infrastructure. The ideal candidate will have extensive experience in security engineering, handson tool deployment, and troubleshooting complex issues within various security solutions.

Account Executive - Home Services Financing

Company: QuinStreet

Location: USA

Posted Nov 24, 2024

The job description is for an Account Executive to manage 360 Finance customers, requiring strong communication and sales skills, with a focus on customer success and growth.

IT Assurance Partner

Company: BPM LLP

Location: USA

Posted Nov 25, 2024

BPM is a company that values people and has a shared entrepreneurial spirit. They are looking for a passionate IT Assurance Partner to join their team, offering a total rewards package, wellbeing resources, and professional development opportunities.

Growth Marketing Manager

Company: QuinStreet

Location: USA

Posted Nov 25, 2024

The job posting is seeking a Growth Marketing Manager to partner with Sales and Marketing Leadership to drive client acquisition and revenue growth. The ideal candidate has experience in sales and marketing, and is comfortable working with cross-functional teams.

Senior Marketing Operations Manager

Company: Signifyd

Location: USA

Posted Nov 25, 2024

Signifyd is looking for a Senior Marketing Operations Manager to own end-to-end functions, drive marketing campaign strategies, and manage marketing tools. The ideal candidate will have experience with marketing automation, Marketo, and Salesforce, and be able to collaborate with the RevOps organization.

Senior Solutions Architect

Company: Apollo

Location: USA

Posted Nov 25, 2024

The job posting is for a Senior Solutions Architect at Apollo, responsible for helping major product teams go from proof of concept to production with a federated graph. The role requires experience in engineering or architecture roles, passion for teams succeeding, and a technical background in enterprise data delivery, APIs, and GraphQL.

Product Manager

Company: QuinStreet

Location: USA

Posted Nov 25, 2024

The job posting is looking for a Product Manager for an Insurance Rating Platform. The role requires a highly intelligent and talented professional with analytical skills, user experience design skills, and instincts. The job involves working closely with internal and external stakeholders to position the product for profitable growth, conducting market research, and creating coverage mapping requirements.

Marketing Operations Specialist - Member Retention Team

Company: The Motley Fool

Location: USA

Posted Nov 24, 2024

The Motley Fool is a financial information and services firm that aims to make the world smarter, happier, and richer. They are seeking a Marketing Operations Specialist to support member retention and renewal campaigns.

Marketing Strategy and Operations - Growth Marketing and Campaigns

Company: Stripe

Location: USA

Posted Nov 25, 2024

The job posting is for a Marketing Strategy and Operations team member at Stripe. The team is responsible for driving organizational effectiveness and leading transformational programs. The role involves partnering with leadership to improve operational efficiency, building business case models, and driving planning processes. The ideal candidate has 8+ years of work experience, excellent communication skills, and experience in program management, product management, business operations, strategy, and operations.

Product Manager - Link

Company: Stripe

Location: USA

Posted Nov 25, 2024

The job posting is for a Product Manager on the Consumer Product Team at Stripe, responsible for building new products and features to make Link a world-class consumer brand. The ideal candidate has 8+ years of experience in a product role, with a strong background in consumer-facing products and a high level of taste judgment and design empathy.

Risk Operations Manager

Company: Stripe

Location: USA

Posted Nov 25, 2024

The job posting is for a manager position in Stripe's User Policy Operations team. The team is responsible for protecting and advancing Stripe's business, brand, and mission. The manager will lead a team of Risk Operations Analysts and will be responsible for setting a vision, building a path to execute it, and collaborating with cross-functional teams.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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