Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Inside Sales Representative

Company: Superhuman

Location: USA

Posted Nov 24, 2024

Superhuman is a company that aims to revolutionize email communication and productivity. They are building a productivity platform of the future and are looking for a Velocity Inside Sales Representative to join their team. The role involves sourcing, landing, and expanding new contracts with small and medium-sized organizations.

Director of Sales Enablement

Company: Lumivero

Location: USA

Posted Nov 24, 2024

Lumivero is seeking a globally-minded strategic leader to join their team as the Director of Sales Enablement. The role involves developing and driving strategies to enable sales teams to achieve revenue targets, improve sales efficiency, and enhance customer acquisition and retention.

Senior Software Engineer - Ai

Company: Wasabi Technologies

Location: USA

Posted Nov 24, 2024

The job posting is looking for a Senior Software Engineer with experience in Golang to join a growing team. The role involves designing, developing, and maintaining robust software solutions, collaborating with engineers and technical teams, and troubleshooting issues.

Junior Systems Administrator

Company: COMPLY

Location: USA

Posted Nov 24, 2024

COMPLY is a high-growth organization that provides compliance solutions to clients globally. They are looking for a Junior Systems Administrator to join their IT Infrastructure Operations team.

Senior Health Economics and Outcomes Researcher

Company: Modern Health

Location: USA

Posted Nov 24, 2024

Modern Health is looking for a Senior Health Economics and Outcomes Researcher to join their Clinical Strategy and Research team. The role involves conducting economic and outcomes analyses to support the company's mission. The ideal candidate has expertise in cost analysis, value-based care, and health outcomes research, with a doctoral degree and minimum 4+ years of postgraduate experience.

Senior UX Researcher - Growth

Company: Reddit

Location: USA

Posted Nov 24, 2024

The job posting is for a Senior UX Researcher position that is completely remote-friendly. The role involves conducting research, driving communication and collaboration with cross-functional partners, and developing research programs that achieve business and product impact.

Medical Network Operations Manager

Company: Futurhealth

Location: USA

Posted Nov 24, 2024

FuturHealth is seeking a Medical Network Operations Manager to join their growing team. The ideal candidate will have experience in project management, vendor management, and cross-functional collaboration in a healthcare or related industry. The role offers a flexible work environment, impactful work, career growth, and a collaborative culture.

Engineering Manager, Go-to-Market Systems

Company: Stripe

Location: USA

Posted Nov 24, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for a Demand Generation Systems team member to build measurable cross-channel messaging capability and accelerate customer journey.

Machine Learning Solutions Architect

Company: phData

Location: USA

Posted Nov 24, 2024

The job description is for a Machine Learning Engineer position at phData, a company that offers a remote-first work environment, competitive compensation, and opportunities for professional development. The role involves designing and implementing data solutions, providing thought leadership, and working with data scientists to build and deploy machine learning models.

Partner Success Manager

Company: Mercury

Location: USA

Posted Nov 24, 2024

Mercury is looking to expand its Partner Success team. The role involves managing external and internal partnerships, driving activations, and providing top-tier customer service. The company offers a competitive total rewards package, including base salary, equity, and benefits.

Developer Relations Engineer

Company: Builder.io

Location: USA

Posted Nov 24, 2024

The role of a Developer Relations Engineer at Builderio involves creating technical content, engaging with the developer community, and representing the company at events. The job requires a strong technical background, excellent communication skills, and experience with visual development tools and AI code generation platforms.

Program Manager - Digital Twin Technologies

Company: CAI

Location: USA

Posted Nov 24, 2024

CAI is seeking a Program Manager with experience in digital twin and machine learning technologies to manage the end-to-end communication strategy, oversee knowledge management, and ensure seamless integration of the digital enablement program into consulting services.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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