Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Sr. DevOps Engineer

Company: Bloomerang

Location: USA

Posted Nov 24, 2024

Bloomerang is a company that provides a world-class experience for nonprofits, with a mission-driven culture and a focus on empowering employees. They are seeking a Senior DevOps Engineer to lead their team in building and deploying infrastructure and applications.

QA Analyst II

Company: Super.com

Location: USA

Posted Nov 24, 2024

Supercom is a company that values its employees and customers, offering a range of benefits and opportunities for growth. They are looking for a Quality Assurance Analyst to join their team, with responsibilities including testing applications, developing test strategies, and troubleshooting problems.

Customer Success Manager

Company: Apixio

Location: USA

Posted Nov 23, 2024

Apixio is a company that creates a Connected Care platform to minimize reimbursement inaccuracies and high-quality patient care. The company aims to accelerate the shift toward alternative payment models while enhancing efficiency and supporting better patient outcomes. The Customer Success Manager is responsible for successful completion of all customer projects, and the company offers competitive compensation, exceptional benefits, and meaningful work to advance healthcare.

CRO Strategist

Company: Directive

Location: USA

Posted Nov 23, 2024

The job posting is for a Conversion Rate Optimization (CRO) specialist at Directive Consulting, a performance marketing agency. The role involves developing and executing high-impact CRO strategies to enhance advertising, landing page, and website conversion rates for enterprise SaaS clients.

Senior Accountant, Consolidations & Reporting

Company: Instacart

Location: USA

Posted Nov 24, 2024

Instacart is a company that is transforming the grocery industry by providing a service that allows customers to have access to the food they love and more time to enjoy it together. The company is looking for a Senior Accountant of Consolidations and Reporting to join their team.

Senior Software .NET Engineer

Company: Proven

Location: USA

Posted Nov 24, 2024

The job posting is for a Sr Software Dev Engineer position at a company that is a leader in reducing electronic waste and finding value in gently used electronics. The role involves designing and implementing new product features, collaborating with cross-functional teams, and mentoring other team members.

Compensation Manager

Company: Marqeta

Location: USA

Posted Nov 24, 2024

Marqeta is a company that offers a flexible work environment, competitive compensation, and a range of benefits. The company is looking for a Compensation Manager to join their team, who will be responsible for designing and implementing compensation programs, policies, and processes. The role requires significant experience in global compensation, a flexible growth mindset, and excellent communication skills.

Sales Development Representative

Company: Nava

Location: USA

Posted Nov 24, 2024

Nava Benefits is a fast-growing benefits brokerage that aims to fix healthcare in America. They are seeking a driven Sales Development Representative to drive growth and develop foundational sales skills.

Tax Accountant

Company: Bookkeeper360

Location: USA

Posted Nov 24, 2024

Bookkeeper360 is a fintech accounting solution for small businesses, offering proprietary software, business intelligence tools, and accounting advisory services. The company has been recognized for its growth and has a team of CPAs and accounting experts. They are hiring a Tax Accountant to work with their Tax and Business Services department.

Senior Payroll Product Manager

Company: Patriot Software

Location: USA

Posted Nov 24, 2024

Patriot Software is a fully remote company looking for a Senior Payroll Product Manager to elevate their payroll product. The ideal candidate is a great listener and communicator with a knack for quick problem-solving. The company values connection, culture, encouragement, growth opportunities, challenges, and communication to create an environment where people and ideas flourish.

Director of Client Relations

Company: Mitratech

Location: USA

Posted Nov 24, 2024

Mitratech is a company that values diversity and inclusivity, and is looking for a Director of Client Relations to join their team. The role involves managing relationships with clients, advising on outside counsel strategies, and expanding relationships with existing clients. The company offers a range of benefits and perks, including remote work, career advancement opportunities, and employee recognition.

Senior Azure Infrastructure & DevOps Engineer

Company: CellarTracker

Location: USA

Posted Nov 24, 2024

CellarTracker is a wine community that has grown from a cellar management tool to a platform with over 1 million members and 5 million unique wines. They are looking for a Senior Azure Infrastructure and DevOps Engineer to manage their cloud infrastructure and support their CICD pipelines.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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