Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Senior DevOps Engineer - Observability

Company: EvolutionIQ

Location: USA

Posted Nov 23, 2024

EvolutionIQ is hiring an observability guru to improve their infrastructure and application telemetry. The role requires 7+ years of DevOps or SRE experience with a focus on observability and monitoring. The company offers competitive salary, equity, and a range of benefits.

Customer Experience Optimization Specialist

Company: Super.com

Location: USA

Posted Nov 23, 2024

Supercom is a company that values its employees and customers, offering a unique opportunity to blend communication skills with data analysis to make a meaningful impact on the customer experience. The company is remote-first, offering flexibility and a range of benefits.

Content & Social Media Manager

Company: GROUNDFLOOR

Location: USA

Posted Nov 23, 2024

GROUNDFLOOR is a fast-growing wealthtech company looking for a Content amp Social Media Manager to develop and execute content strategies that educate retail investors about alternative assets and drive user acquisition and engagement.

Staff LLM Data Scientist

Company: Tifin

Location: USA

Posted Nov 23, 2024

TIFIN is a fintech platform that uses AI and investment intelligence to create personalized wealth experiences. They are looking for a Staff LLM Data Scientist to work on generative AI products and are offering a competitive benefits package.

Implementation Associate/Senior Associate

Company: Waymark

Location: USA

Posted Nov 23, 2024

Waymark is a team of healthcare providers and technologists aiming to bring the best healthcare to people with Medicaid benefits. They are building tools and designing an approach to enable care to reach patients who can benefit most. The company values teamwork, collaboration, and innovation, and is looking for an Implementation Associate to help launch new markets and expand existing ones.

Webflow Developer

Company: Eppo

Location: USA

Posted Nov 23, 2024

Eppo is building a future of experimentation, allowing companies to have an entrepreneurial customer-oriented culture. They are seeking a Webflow developer to own their website, with benefits such as competitive salary, equity, and unlimited PTO.

Senior Product Manager II, Data & Insights

Company: ActBlue

Location: USA

Posted Nov 23, 2024

ActBlue is a nonprofit organization that builds technology and infrastructure for Democratic campaigns and progressive causes. They are looking for a Senior Product Manager to shape and execute the product strategy for one of their product lines.

Customer Success Manager

Company: CertifID

Location: USA

Posted Nov 23, 2024

CertifID is a company that provides a secure platform for verifying identities and detecting fraud. They are seeking a Customer Success Manager to manage a portfolio of customers and ensure their success with the platform.

SRE Engineer

Company: Pango

Location: USA

Posted Nov 23, 2024

Pango Group is a cybersecurity company that helps customers monitor, manage, and protect their identities and personal information. They are seeking a Site Reliability Engineer to join their dynamic engineering team.

Product Manager

Company: ENS Labs

Location: USA

Posted Nov 23, 2024

Ethereum Name Service (ENS) is a decentralized naming system built on the Ethereum blockchain. It enables human-readable names to be linked to standard Ethereum addresses and other distributed systems. ENS Labs is driving the core development of the ENS protocol and is looking for a Product Manager to help drive the next phase of development.

Account Manager, Emerging Business - Technology

Company: Woodruff Sawyer

Location: USA

Posted Nov 23, 2024

Woodruff Sawyer is an industry leader in insurance brokerage, offering a hybrid workplace and competitive benefits. The company seeks a collaborative Account Manager to handle placement, renewal, and service of new and existing business.

Senior Business Analyst, AWS

Company: Bounteous

Location: USA

Posted Nov 23, 2024

Bounteous x Accolite is seeking a Contract Senior Business Analyst with AWS experience to join their growing team. The role involves developing data-driven insights and solutions for multiple business groups, and requires previous experience as a Business Analyst with AWS expertise.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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