Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Manager of Social Media and Community

Company: Tilt

Location: USA

Posted Nov 20, 2024

Tilt is looking for a Manager of Social Media and Community to join their team and help scale their business through social media channels. The role involves driving organic social media engagement, creating and distributing content, and working cross-functionally across the business. The company values autonomy, teamwork, and empathy, and offers remote work and flexibility.

Analytics Engineering Advocate

Company: Lightdash

Location: USA

Posted Nov 20, 2024

Lightdash is an open-source BI tool that helps data teams build data-driven companies. The company values transparency, collaboration, and user success, and is looking for an Analytics Engineering Advocate to join their team.

Senior Manager, Customer Success

Company: insightsoftware

Location: USA

Posted Nov 20, 2024

The job description is seeking a dynamic and experienced Manager Customer Success to lead the customer success team at insightsoftware. The ideal candidate will have a strong background in customer success, excellent leadership skills, and a passion for building lasting customer relationships.

Junior Systems Administrator

Company: Talkiatry

Location: USA

Posted Nov 20, 2024

Talkiatry is a mental health company that transforms psychiatry with accessible and responsible care. The company is looking for a ServiceNow administrator to develop and maintain their ServiceNow environment, assist with user adoption and training, and develop custom solutions and automations. The role requires a strong background in IT or computer science, experience with ServiceNow, and excellent communication skills.

Growth Marketing Lead

Company: Warp

Location: USA

Posted Nov 20, 2024

Warp is a company that is modernizing the command line to make it more intuitive, collaborative, and intelligent for developers and teams. They believe there is an opportunity to build a generational company known for high-quality developer products. The company is looking for a Growth Marketing Lead to lead their paid marketing lifecycle marketing and partnerships.

Senior Engineering Manager

Company: ReifyHealth

Location: USA

Posted Nov 20, 2024

OneStudyTeam is a company that specializes in speeding up clinical trials and improving patient outcomes. They offer a cloud-based platform that enables research sites, sponsors, and stakeholders to work together more effectively. The company is trusted by large biopharmaceutical companies and is available in over 100 countries.

Contract Senior Narrative Designer

Company: Bungie

Location: USA

Posted Nov 20, 2024

Bungie is looking for a Contract Narrative Designer to join the Destiny 2 team. The role involves working closely with small teams to write strings, create scripts, and collaborate on narrative experiences. The company emphasizes diversity, inclusivity, and equity in the workplace.

Member of Technical Staff, Domain Engineering

Company: anchorage

Location: USA

Posted Nov 20, 2024

Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, and settlement. The company is funded by leading institutions and has offices in several locations.

Clinical Recruiter

Company: Hazel

Location: USA

Posted Nov 20, 2024

Hazel Health is a virtual provider of school-based healthcare services, recognized for its innovative approach. The company is looking for a Clinical Recruiter to join its team, responsible for developing effective recruiting plans, creating job postings, and interviewing candidates.

Director of Partner Success, Strategic Employers

Company: Twin Health

Location: USA

Posted Nov 20, 2024

Twin Health is a company that empowers people to reverse, prevent, and improve chronic metabolic diseases. They have a unique approach to healthcare, using data and analytics to make personalized decisions. The company is passionate about improving the health and happiness of its members and has a strong culture of innovation and collaboration.

Observability Architect

Company: thinkahead

Location: USA

Posted Nov 20, 2024

The job posting is looking for talented individuals to join the Intelligent Operations team as a Principal Technical Consultant. The role involves designing and implementing scalable and resilient observability solutions, leading the design and development of monitoring and logging systems, and mentoring team members.

Technical Customer Support Specialist

Company: Elevenlabs

Location: USA

Posted Nov 20, 2024

The job posting is for a Technical Customer Support Specialist at ElevenLabs, a startup that provides AI and audio technology. The role involves providing exceptional support to B2B and enterprise clients, troubleshooting technical issues, and collaborating with internal teams. The ideal candidate is passionate about AI and audio, has a strong work ethic, and is comfortable working in a fast-paced environment.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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