Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Manager, Data Analytics

Company: Mediavine

Location: USA

Posted Nov 19, 2024

Mediavine is seeking a dynamic and experienced Manager of Data Analytics to join their Engineering team. The ideal candidate will have a strong data analytics background and outstanding business acumen. The role involves leading data analytics activities, developing predictive models, and driving data-driven decision-making across the organization.

Senior Talent Mobility Program Manager

Company: HubSpot

Location: USA

Posted Nov 19, 2024

HubSpot is looking for a Senior Talent Mobility Program Manager to support the company's mobility function. The role involves working with the Director of Talent Mobility, HR managers, and external vendors to manage global mobility policies and processes.

Business Development Manager

Company: Jefferson Wells

Location: USA

Posted Nov 19, 2024

The Business Development Manager role at Jefferson Wells involves building and managing a market territory, securing new business, and developing a pipeline of opportunities. The ideal candidate should have experience in finance and accounting, strong sales skills, and a consultative approach.

Sr. Director - Sales Operations

Company: Cision

Location: USA

Posted Nov 19, 2024

Brandwatch is seeking a Head of Sales Operations to lead sales operations and drive sales performance optimization. The ideal candidate will embody Revenue Operations principles, focusing on creating sustainable customer impact, driving revenue, and fostering cross-functional collaboration.

Psychiatric Nurse Practitioner

Company: Thriveworks

Location: USA

Posted Nov 19, 2024

Thriveworks is a clinician-founded national private practice group seeking Psychiatric Mental Health Nurse Practitioners in Washington DC. The company offers a fully remote position with a competitive salary, benefits, and opportunities for professional development.

Stibo Solutions Architect

Company: Cognizant

Location: USA

Posted Nov 19, 2024

The job posting is for a remote Stibo Solutions Architect position at Cognizant. The role requires leadership experience, technical skills, and knowledge of data management and artificial intelligence. The job offers a competitive salary and benefits package.

Head of Global API Sales

Company: Vonage

Location: USA

Posted Nov 19, 2024

The Head of Global API Sales will lead the global API sales organization, driving revenue growth and reinforcing Vonage's position as a market leader in the API and CPaaS spaces.

Lead Software Engineer - Full Stack

Company: Nuna

Location: USA

Posted Nov 19, 2024

The job posting is for a senior software engineer position at Nuna, a company that builds data platforms and applications for the healthcare industry. The role involves building products that change the dynamics of the healthcare industry, owning the technical success of a contract performance application, and mentoring junior engineers. The company offers a competitive salary range of $188,000 to $230,750, as well as benefits and equity participation.

HVAC Margin Strategy Leader

Company: Johnson Controls

Location: USA

Posted Nov 19, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings, offering a competitive salary and benefits package, extensive product and sales training, and a collaborative team environment. The company is looking for a sales professional with a background in HVAC industry sales or sales management to join their team.

Senior Product Designer II - AI Agents

Company: HubSpot

Location: USA

Posted Nov 19, 2024

The job posting is for a Senior Product Designer position at HubSpot, where the candidate will work on the AI Components product area. The role requires strong opinions, autonomy, and the ability to thrive in an environment where change is inevitable. The company values diversity and inclusivity, and encourages candidates from underrepresented groups to apply.

Board Certified Behavior Analyst

Company: Journey ABA

Location: USA

Posted Nov 19, 2024

The company Journey Autism and Behavioral Care Centers is seeking a BCBA to join their team. The job description includes conducting assessments, developing treatment plans, and supervising behavior technicians. The company offers competitive compensation, benefits, and professional development opportunities.

Senior Analytics Engineer - Guest & Host

Company: Airbnb

Location: USA

Posted Nov 19, 2024

Airbnb is looking for a Senior Analytics Engineer to join their team. The role involves building foundational data sets, collaborating with data scientists and economists, and working with external partners. The ideal candidate has 5+ years of experience in Analytics Engineering, Data Science, or similar field.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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