Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Regional Sales Manager

Company: BlueScope

Location: USA

Posted Nov 18, 2024

BlueScope is a company with a long history of quality and innovation, offering a total compensation plan and benefits package to its employees. The company is an equal opportunity employer and values diversity.

Customer Success Manager

Company: Zadara

Location: USA

Posted Nov 17, 2024

The job posting is seeking a Cloud Customer Success Manager to build strong relationships with clients, drive customer satisfaction, retention, and expansion, and ensure maximum value from cloud solutions.

Project Manager, Operations

Company: Golden Hippo

Location: USA

Posted Nov 17, 2024

The job posting is for a Project Manager Operations role at Golden Hippo, a company that creates best-in-class products for health and wellness. The role involves project planning, execution, and optimization, as well as stakeholder communication and change management. The company offers a range of benefits, including comprehensive healthcare coverage, tuition reimbursement, and professional development opportunities.

Customer Success Engineer, Emerging Enterprise

Company: Dataiku

Location: USA

Posted Nov 17, 2024

Dataiku is a company that is leading the AI revolution, with a platform that makes data actionable and accessible. The company is looking for a Customer Success Engineer to help its customers achieve meaningful outcomes with business analytics, AIML, and Gen AI.

Autonomy Engineer

Company: Episci

Location: USA

Posted Nov 17, 2024

EpiSci is a rapidly ascending force of innovation, shaping the future of tactical mission autonomy. As an Autonomy Engineer, you'll design and actualize architectures and systems for cutting-edge aircraft and autonomous UAVs.

Corporate Content Marketing Manager

Company: IP Fabric

Location: USA

Posted Nov 17, 2024

IP Fabric is a pioneering force in network automation, seeking a creative and dynamic corporate content manager to join their team. The company is expanding rapidly and offers a competitive commission structure, 25 days of paid time off, and a flexible work environment.

Director of Product Management

Company: CompanyCam

Location: USA

Posted Nov 17, 2024

CompanyCam is a company that provides a photo documentation and productivity app for contractors. They are looking for a Director of Product Management to help define and execute their product vision and strategy. The company values a fun and fast-paced work environment, with a focus on collaboration and innovation.

Engagement Manager

Company: Databricks

Location: USA

Posted Nov 17, 2024

Databricks is seeking a Engagement Manager to join their Professional Services and Education team. The role involves driving customer satisfaction, positioning and preparing services, and ensuring customers make the most value of their products and services.

Senior Statistical Programmer

Company: Alector

Location: USA

Posted Nov 17, 2024

The company Alector is looking for a Senior Statistical Programmer to join their team. The role requires extensive knowledge of CDISC standards, clinical trial databases, and statistical programming best practices. The company values diversity, inclusion, and innovation, and offers a dynamic and flexible work environment.

Technical Writer

Company: ENS Labs

Location: USA

Posted Nov 17, 2024

Ethereum Name Service (ENS) is a decentralized naming system built on the Ethereum blockchain. It enables human-readable names to be linked to standard Ethereum addresses and other distributed systems. ENS Labs has been driving the core development of the ENS protocol since 2018.

Marketing Manager

Company: Vouched

Location: USA

Posted Nov 17, 2024

Vouched is building a powerful identity verification platform to provide access to critical services. They are seeking a Marketing Manager to drive content development and support lead generation. The company values innovation, integrity, and customer focus, and offers a flexible work environment and professional development opportunities.

Director of Product Design

Company: A Place for Mom

Location: USA

Posted Nov 17, 2024

The job description is for a UX/UI Design Lead at A Place for Mom, a company that connects families with senior care options. The ideal candidate is a visionary design leader with a strong user-centered mindset, who thrives in a dynamic collaborative environment.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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