Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Senior Manager - Benefits

Company: 1Password

Location: USA

Posted Nov 18, 2024

The job posting is for a Senior Manager Benefits role at 1Password, a company that values simplicity, honesty, and a human-centric approach. The role involves leading a team to design and administer benefits packages, as well as collaborating with other teams to ensure compliance with regulations. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Client Support Specialist Level 1

Company: Cision

Location: USA

Posted Nov 18, 2024

Cision is a global leader in PR marketing and social media management technology and intelligence, empowering individuals to make an impact. The company values diversity, equity, and inclusion, and is committed to fostering an inclusive environment.

Recruiter

Company: Kalepa

Location: USA

Posted Nov 18, 2024

Kalepa is looking for an exceptional Recruiter to build a world-class team. The role involves full-cycle recruitment, strategic partnering, and candidate experience excellence. The ideal candidate has 4+ years of recruiting experience, is aligned with Kalepa's unique culture, and has experience in high-growth SaaS companies.

Talent Acquisition Specialist

Company: 3M

Location: USA

Posted Nov 18, 2024

The job description is for a Talent Acquisition Specialist at 3M, a company that values diversity and innovation. The role involves building external networks, conducting research, and collaborating with teams to drive talent acquisition. The company offers competitive pay and benefits, as well as programs to support employee wellbeing.

Senior Accountant

Company: 1Password

Location: USA

Posted Nov 18, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are looking for a Senior Accountant to join their team, with a focus on financial analysis, audit support, and cross-functional collaboration. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Board Liaison & Executive Assistant (Legal)

Company: Lime

Location: USA

Posted Nov 18, 2024

Lime is a shared electric vehicle company seeking an experienced Executive Assistant to support the CLO and CFO. The ideal candidate is highly organized, flexible, and adaptable, with strong communication skills and experience working with senior executives.

Political Science Professor

Company: Adtalem Global Education

Location: USA

Posted Nov 18, 2024

Chamberlain University is seeking a visiting professor to teach a political science course online. The professor will develop and provide an approved syllabus, use online technologies, and model effective communication. The position requires a master's degree in political science or a related field, prior teaching experience, and excellent communication skills.

Recruiter

Company: Kalepa

Location: USA

Posted Nov 18, 2024

Kalepa is looking for an exceptional Recruiter to build a world-class team. The role involves full-cycle recruitment, strategic partnering, and candidate experience excellence. The ideal candidate has 4+ years of recruiting experience, is aligned with Kalepa's unique culture, and has experience in high-growth SaaS companies.

Payroll Analyst

Company: Kraken

Location: USA

Posted Nov 18, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support. The job posting is for a Payroll Analyst position, requiring experience in payroll processing, US payroll compliance, and proficiency in Microsoft Excel.

Growth Marketing Manager

Company: Nava

Location: USA

Posted Nov 18, 2024

Nava Benefits is a fast-growing benefits brokerage that aims to fix healthcare in America. They are looking for a growth marketing team member to drive user acquisition and engagement. The role involves developing and optimizing referral and partnership programs, analyzing data, and collaborating with teams.

Research Operations Specialist

Company: Eventbrite, Inc.

Location: USA

Posted Nov 18, 2024

Eastridge is seeking a Contract Research Operations Specialist to streamline and support the operational needs of their UX research team. The role involves project prioritization, logistics, and process optimization, as well as data organization and analysis support.

Senior Manager - Performance Marketing

Company: Mercury

Location: USA

Posted Nov 18, 2024

Mercury is looking for a Performance Marketing leader to apply the same mix of rigorous thinking and innovation to Mercurys growth strategy. The role involves building upon the successful performance marketing program, leading a team of marketers, and working closely with product engineering, data science, and sales to achieve new user acquisition goals.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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