Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Senior Payer Operations Manager

Company: Hs

Location: USA

Posted Nov 17, 2024

Headspace is looking for a Senior Manager Payer Operations Relations to develop payer relations, negotiate contracts, and drive end-to-end network contracting process. The role requires 6+ years of contracting and network experience, strong negotiation skills, and analytical skills. The company offers a competitive salary range, comprehensive healthcare coverage, and a robust Total Rewards package.

Lead Data Scientist, Predictive Marketing & Performance Analyst

Company: Blend360

Location: USA

Posted Nov 16, 2024

Blend360 is a marketing analytics and technology company that delivers results by leveraging data and applied mathematics. They are looking for a Lead Marketing Analyst to join their team as a 6-month contractor.

Deputy Program Manager

Company: Softrams

Location: USA

Posted Nov 17, 2024

Softrams is a digital services firm that provides human-centered solutions and empowers digital services with a focus on HX AI cloud DevOps and cyber security. They are recognized as a Top Workplace USA 2024 and have received several awards for their growth and innovation. The company is seeking a dynamic and experienced Program Manager to lead their Business Operations Services Center.

Sales Operations & Order Processing Analyst II

Company: Nozominetworks

Location: USA

Posted Nov 16, 2024

Nozomi Networks is looking for a detail-oriented Sales Operations Analyst to provide reliable and high-quality operational support to the Sales organization. The role involves managing Salesforce, developing customized features, and driving sales projects.

Data Reporting Analyst

Company: CovalentCreative

Location: USA

Posted Nov 16, 2024

Eyes On Eyecare is a distributed organization that offers a remote internship or part-time role in data analysis. The role involves data cleaning, visualization, and analysis, as well as report creation and collaboration with teams. The company values flexibility and offers a 4-hour block schedule with the option to work up to 29 hours per week.

Enterprise Customer Success Manager

Company: Contentsquare

Location: USA

Posted Nov 17, 2024

The job description is for an Enterprise Customer Success team member who will build relationships with customers, drive revenue growth, and ensure customer satisfaction. The role requires strong organizational and project management skills, exceptional relationship management, and the ability to thrive in a fast-paced environment.

Recruiter

Company: Kalepa

Location: USA

Posted Nov 17, 2024

Kalepa is a company that is revolutionizing the commercial insurance industry with its AI-powered Copilot platform. The company values its employees and has a unique culture that is centered around hustle, customer focus, meritocracy, transparency, and experimentation. Kalepa is looking for an exceptional Recruiter to join its team and help build a world-class team.

Endoluminal Sales Manager

Company: Intuitive

Location: USA

Posted Nov 16, 2024

The company Intuitive is committed to minimally invasive care and has been a pioneer in robotic-assisted surgery. They strive to foster an inclusive culture and empower their team members to make a difference. The job description is for an Endoluminal Sales Manager who will sell the ION Endoluminal System to hospitals and provide exceptional customer service.

Product Manager, Experience Analytics

Company: J.D. Power

Location: USA

Posted Nov 17, 2024

The role of Product Manager Experience Analytics AI is to create a portfolio of AI products that solve client problems and generate revenue growth. The ideal candidate is a senior-level product manager who can stay on the cutting edge of technology evolution and understand customer needs.

Payroll Specialist / Analyst

Company: Cover Genius

Location: USA

Posted Nov 16, 2024

The text describes Cover Genius, a company that provides insurance distribution platform, and is looking for a Payroll Specialist/Analyst. The company values diversity, inclusivity, and employee well-being, offering flexible PTO, employee stock options, and social initiatives.

Senior Platform Engineer

Company: Shiftkey

Location: USA

Posted Nov 17, 2024

ShiftKey is a platform that is disrupting the way healthcare facilities find licensed and certified professionals to fill available shifts. The company is playing a vital role in mitigating Americas healthcare staffing shortages by offering the opportunity to work as much or as little as they choose and putting the power back into the hands of healthcare workers.

Senior Revenue Accountant

Company: QAD

Location: USA

Posted Nov 16, 2024

QAD is a growing SaaS company looking for talented individuals to join their mission to solve real-world problems in manufacturing and supply chain. The company offers a virtual-first work environment, competitive compensation packages, and a collaborative culture.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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