Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Conversational GenAI Designer

Company: MasterClass

Location: USA

Posted Nov 18, 2024

MasterClass is a streaming platform that offers access to classes taught by experts in various fields. They are looking for a Conversational GenAI Designer to join their team and work on cutting-edge conversational AI technology.

Senior Director - Professional Services

Company: Deputy

Location: USA

Posted Nov 18, 2024

Deputy is a global SaaS workforce management company seeking a Senior Director Professional Services to lead and manage pre and post-sale customer solutions implementations, delivery services, and partner management functions globally.

(Bilingual - Spanish) Account Executive - Government

Company: brightwheel

Location: USA

Posted Nov 18, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking a Government Full Cycle Representative to join their government team, requiring someone passionate about helping customers succeed, with experience in cold calling and sales.

Senior Legal Director - Product and Supply Chain

Company: Lime

Location: USA

Posted Nov 18, 2024

Lime is a shared electric vehicle company on a mission to build a sustainable future. They are looking for a product counsel to join their team, supporting product and supply chain development. The company offers competitive salaries, flexible vacation policies, and opportunities for professional growth.

Senior AEM Back End Developer

Company: Bounteous

Location: USA

Posted Nov 18, 2024

The job posting is looking for a Senior AEM BackEnd Developer to lead custom platform development for enterprise-level customers. The role requires a proactive and collaborative individual with strong communication and problem-solving skills.

Growth Engineer

Company: Grafana Labs

Location: USA

Posted Nov 18, 2024

Grafana Labs is looking for a Growth Engineer to drive adoption of Grafana Cloud. The role involves developing plugins, ideating and designing AB tests, and collaborating with other teams. The company offers a range of benefits and is an equal opportunity employer.

Customer Implementation Project Manager

Company: Miteksystems 2

Location: USA

Posted Nov 18, 2024

The role of a Customer Implementation Project Manager involves managing complex project plans, ensuring customer onboarding, and partnering with various teams to support customer needs. The ideal candidate should have strong communication and organizational skills, experience in project management, and knowledge of banking technology solutions.

Director of SEO

Company: Apollo.io

Location: USA

Posted Nov 18, 2024

The role is seeking a highly motivated and experienced Director of SEO to lead the organic search strategy and execution, with responsibilities including developing and implementing a comprehensive SEO roadmap, conducting technical SEO audits, and collaborating with the content team.

Legal Director - Employment Law

Company: Lime

Location: USA

Posted Nov 18, 2024

Lime is a shared electric vehicle company that aims to build a future where transportation is shared, affordable, and carbon-free. They have achieved a fully profitable year in 2022 and are hiring for a Sr Legal Counsel Employment Law position.

Sr. Product Analyst

Company: Kafene

Location: USA

Posted Nov 18, 2024

Kafene is a leading point-of-sale financing partner that empowers flexible ownership solutions for underserved customers. They utilize AI and machine learning technologies to create a best-in-class experience for merchants and customers. The company is rapidly growing and values collaboration, innovation, and mutual support.

Senior Software Engineer - Artifacts

Company: Weights & Biases

Location: USA

Posted Nov 18, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for a Senior Software Engineer to join their Artifacts Registry and Automations Team. The role involves building and optimizing systems for artifact management, model versioning, and workflow automation. The company offers a competitive salary, equity, and benefits package.

Application Specialist

Company: InMoment

Location: USA

Posted Nov 18, 2024

InMoment is a company that values its employees and clients, offering a range of benefits and opportunities for growth. The job description for an Application Specialist highlights the importance of customer service and technical expertise, with a focus on driving client success and satisfaction.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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