Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Software Quality Assurance Engineer 2

Company: CallMiner

Location: USA

Posted Nov 14, 2024

CallMiner is seeking an experienced software tester to join their QA team. The role involves working closely with other teams to ensure the quality of the intended solution. The company offers a range of benefits and a positive workplace culture.

Analytics Services Manager

Company: Invoca

Location: USA

Posted Nov 14, 2024

Invoca is seeking a Analytics Services Manager to join their Customer Success Team. The role involves creating and presenting meaningful insights to customers, working with large data sets, and providing support for customer-facing review meetings.

Sr. Product Marketing Manager

Company: Transact Campus

Location: USA

Posted Nov 13, 2024

Transact and CBORD have merged to integrate their technologies. They are looking for a Sr Product Marketing Manager to support their Healthcare and Corporate Business. The role involves market intelligence, product positioning, and messaging, as well as collaboration with product managers and sales channels.

Sales Development Representative I

Company: Evenup

Location: USA

Posted Nov 13, 2024

EvenUp is a company that provides a platform for injury law firms to provide a consistent and high standard of representation. They are looking for sales development representatives to generate top-of-funnel leads and have a mission to empower every team member to contribute to their mission of fostering a more just world.

Staff Product Designer - Tax Credits

Company: Gusto, Inc.

Location: USA

Posted Nov 14, 2024

Gusto is a company that values its employees and customers, with a focus on empowering small businesses and their employees. The company is looking for a Staff Product Designer to join its Tax Credits team, which aims to simplify and demystify the complex world of tax credits.

Enterprise Account Manager

Company: Teramind

Location: USA

Posted Nov 14, 2024

Teramind is a global leader in data loss prevention and user activity monitoring solutions, empowering organizations to secure their data while boosting productivity. The company values innovation, customer-centricity, and integrity, and is committed to providing actionable insights that drive smarter decision-making.

VP of Governance - Risk and Compliance (GRC)

Company: Pax8

Location: USA

Posted Nov 14, 2024

The job posting is for a VP of Governance, Risk, and Compliance (GRC) position, requiring a deep understanding of GRC best practices and a proven track record of success in implementing and managing GRC programs in complex global organizations.

Senior Growth Product Manager

Company: Tempo

Location: USA

Posted Nov 14, 2024

Tempo is looking for a Growth Product Manager to join their dynamic team. The role involves driving growth by creating and executing strategies, working closely with cross-functional teams, and leveraging data-driven insights to identify opportunities.

Account Executive

Company: ElevenLabs

Location: USA

Posted Nov 14, 2024

ElevenLabs is a growth-stage startup that has built advanced AI voice models and products. They are hiring an Account Executive to help them meet their revenue goals by partnering with enterprises in the media-publishing or gaming industry.

Head of Strategic Relationship Management

Company: Mercury

Location: USA

Posted Nov 14, 2024

The job description is for a senior leader to manage high-value accounts and build relationships with clients. The ideal candidate has experience in relationship management, strategic account management, and enterprise customer success. The role requires a strategic thinker with financial acumen and a customer-focused vision.

Case Manager

Company: EVERSANA

Location: USA

Posted Nov 14, 2024

The company EVERSANA is proud to be certified as a Great Place to Work and is committed to creating a healthier world. They have a global team of over 7000 employees and serve more than 650 clients. The company is grounded in its cultural beliefs and is deliberate and self-reflective about the kind of team and culture it is building.

Lead DevOps Engineer

Company: Clear Capital

Location: USA

Posted Nov 13, 2024

The job posting is for a DevOps Engineer position at Clear Capital, a national real estate valuation technology company. The job involves building and maintaining AWS cloud infrastructure, designing and managing monitoring systems, and supporting security audits. The company values innovation, learning, and growth, and offers competitive compensation and benefits.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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