Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Director - Revenue Operations

Company: Teleport

Location: USA

Posted Nov 14, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a platform for on-demand least privileged access to infrastructure based on cryptographic identity and zero trust. The company is trusted by the world's fastest-moving companies and has raised $110M in funding.

Senior Backend Engineer - Mailing specialist

Company: Oppizi

Location: USA

Posted Nov 14, 2024

Oppizi is a multichannel player in offline performance marketing, offering five channels for tracking, scaling, and optimizing flyering campaigns. They operate in 10 countries and work with flagship accounts like Uber, DoorDash, and Amazon.

Solutions Consultant

Company: BVNK

Location: USA

Posted Nov 14, 2024

BVNK provides modern payments infrastructure for businesses, unifying banks and blockchains in a single platform. The company is a diverse team spread across the UK, USA, Europe, and Africa, and has received recognition for its innovative approach to global payments.

Sales Development Representative

Company: ElevenLabs

Location: USA

Posted Nov 14, 2024

ElevenLabs is a growth-stage startup that has built advanced AI voice models and products. They have partnered with major publishers and are backed by leading tech and AI companies. The company is hiring a Sales Development Representative to build an outbound sales strategy and partner with enterprises to generate new experiences and monetization opportunities.

Assessment Content Creator - Math (Middle School 6-8)

Company: Khan Academy

Location: USA

Posted Nov 14, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. They are seeking a talented and experienced assessment content creator to join their team, with a focus on creating innovative K-12 assessments. The company values diversity, equity, and inclusion, and offers a range of benefits and perks to its employees.

Director - Field Sales

Company: Restaurant365

Location: USA

Posted Nov 14, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. They are looking for a Director of Field Sales to lead a team of sales managers and account executives. The ideal candidate will have experience in SaaS outside sales and a proven track record of exceeding quota targets.

Business Development

Company: Gauntlet

Location: USA

Posted Nov 14, 2024

Gauntlet is a company that specializes in quantitative research and optimization of DeFi economics. They manage market risk, optimize growth, and ensure economic safety for protocols. They are looking to hire a Business Development actor to secure additional partnerships.

Senior Backend Engineer

Company: Olo

Location: USA

Posted Nov 14, 2024

Olo is a leading open SaaS platform that enables restaurant brands to reach millions of consumers. As a Senior Backend Engineer, you will architect, develop, and scale solutions to support the company's growth and reliability. The company fosters a culture of collaboration, communication, and mutual respect, and offers great benefits and a remote-friendly work environment.

Product Design Manager

Company: Close

Location: USA

Posted Nov 14, 2024

Close is a 100 remote company that values autonomy and impact. They are looking for a seasoned Product Design Manager to guide and shape their growing team. The role involves overseeing the design of their web, desktop, and mobile apps, and playing a key role in the design and development of new features.

Solutions Consultant

Company: Gradient AI

Location: USA

Posted Nov 14, 2024

Gradient AI is a leading provider of AI solutions for the insurance industry. The company is looking for a Solutions Consultant to work with their sales and customer service team to drive effective implementations of their predictive analytics AIML solutions for underwriting and claims health clients.

Community Manager

Company: Pax8

Location: USA

Posted Nov 14, 2024

The Community Manager plays a key role in the Workplace Experience Americas team, responsible for managing the day-to-day operations, meetings, and events at Pax8 Americas offices. They deliver the desired outcomes from the business by continuously updating and improving our spaces to perform as a manifestation of the Pax8 Marketplace.

Director, Retail Planning - Amazon

Company: Nutrafol

Location: USA

Posted Nov 14, 2024

Nutrafol is seeking a Director Retail Planning to join the Amazon team. The role involves forecasting and monitoring daily sales performance, making adjustments, and owning monthly targets and metrics for the Amazon channel.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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