Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

IT Admin I

Company: GoFundMe

Location: USA

Posted Nov 13, 2024

GoFundMe is a global community that helps people help each other through technology. They are hiring an IT Administrator to join their team on the East Coast. The job offers competitive pay, rich healthcare benefits, and a hybrid workplace. The company values diversity, equity, and inclusion and has a strong focus on employee well-being and development.

Manager, Fulfillment Operations

Company: Paula's Choice Skincare

Location: USA

Posted Nov 13, 2024

The job description is for a Manager Fulfillment Operations at Paulas Choice. The role involves managing 3PL warehouse vendors, leading operations, and ensuring vendor performance. The job requires strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to work independently.

Major Account Executive

Company: Anaplan

Location: USA

Posted Nov 13, 2024

Anaplan is hiring a MAJOR ACCOUNT EXECUTIVE to lead digital transformation in the Telecommunications Media Technology Vertical. The role involves engaging with customers, building business value, and driving revenue on the Anaplan platform.

Senior Product Manager, Payouts and Billing

Company: Eventbrite, Inc.

Location: USA

Posted Nov 13, 2024

Eventbrite is looking for an experienced product manager to build a vision and execute against it. The company powers millions of events worldwide and is passionate about live events and making creators successful.

Director of Enterprise Sales

Company: Automattic Careers

Location: USA

Posted Nov 13, 2024

The job posting is for an Enterprise Sales Director to lead the sales efforts of WordPress VIP, a leading enterprise content management platform. The role requires a strong understanding of enterprise software, IT landscapes, and content management systems, as well as excellent leadership and communication skills.

Senior Software Engineer/Senior Architect

Company: Bodo, Inc.

Location: USA

Posted Nov 13, 2024

The job posting is seeking a talented Data Engineer to join the team as Technical Lead, responsible for designing and developing data pipelines, working with large datasets, and improving the package with state-of-the-art techniques.

Principal Solutions Engineer - Healthcare & Life Sciences

Company: Twilio

Location: USA

Posted Nov 13, 2024

Twilio is a company that is shaping the future of communications, and they are looking for a Principal Solutions Engineer to join their Strategic Communications team. The role involves delivering technical solutions to customers, building customer trust, and leading the technical side of sales activities. The company values diverse experiences and encourages applicants from all backgrounds to apply.

Senior Software Engineer (Salesforce)

Company: Litify

Location: USA

Posted Nov 13, 2024

Litify is a platform that revolutionizes the legal industry by providing an all-in-one legal operating solution. They aim to deliver better business outcomes to their clients and have been recognized as one of the fastest-growing private companies in America.

Engineering Manager, Marketing Technology

Company: Airbnb

Location: USA

Posted Nov 13, 2024

The job posting is for an engineering manager position at Airbnb, responsible for leading a team to build a no-code or low-code platform for content publishing. The role requires experience in software development, team management, and communication. The company offers a remote work option and a competitive salary range.

Sr. Digital Marketing Manager

Company: Yubico

Location: USA

Posted Nov 13, 2024

Yubico is a company that specializes in security keys and digital marketing. They are seeking a Sr Digital Marketing Manager to lead their digital marketing strategy and drive growth. The company offers a range of benefits, including health coverage, retirement plan, wellness reimbursement, learning and development, time off, and paid parental leave.

Senior Counsel, Privacy

Company: Airbnb

Location: USA

Posted Nov 13, 2024

Airbnb is seeking a business-oriented Senior Counsel with deep experience in global privacy laws and regulatory compliance to join their growing legal team. The successful candidate will be someone who is adaptable, collaborative, and embodies Airbnb's Core Values.

Enterprise Architect - Large Accounts

Company: Rackspace

Location: USA

Posted Nov 13, 2024

The job posting is for an Enterprise Architect position at Rackspace Technology, requiring 15+ years of experience in delivering professional services engagements to enterprise customers, with expertise in cloud migration, modernization, data center consolidation, and digital transformation.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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